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Denon HEOS Speakers: Difference between revisions

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Created page with "{{ProductCargo |Company=Denon |ProductLine=Home Speaker |InProduction=Yes |ArticleType=Product |Category=Audio Device |Description=Smart speakers which can be controlled over local network. Can play from internet sources or aux in, bluetooth or local airplay. }} {{Ph-C-Int}} ==Consumer impact summary== {{Ph-C-CIS}} ==Incidents== {{Ph-C-Inc}} This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found..."
 
added info about app update
 
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|Category=Audio Device
|Category=Audio Device
|Description=Smart speakers which can be controlled over local network. Can play from internet sources or aux in, bluetooth or local airplay.
|Description=Smart speakers which can be controlled over local network. Can play from internet sources or aux in, bluetooth or local airplay.
}}
}}Denon HEOS / Home Speakers are "wireless speakers offer high-fidelity sound and seamless integration with home systems, providing an immersive audio experience."
{{Ph-C-Int}}
 
They integrate with multiple streaming services, and can also play local content such as aux in, Bluetooth and local Airplay. They can be controlled locally over a home network.


==Consumer impact summary==
==Consumer impact summary==
{{Ph-C-CIS}}
Denon Home speakers can be controlled using the HEOS app. This allows control of speakers, and initially was designed to work fully locally with an optional sign-in to a HEOS account.


==Incidents==
HEOS have since removed the ability to use the app without sign-in. This is documented on their HEOS FAQs page:<ref>{{Cite web |date=2025-08-16 |title=Why do I need a HEOS account? |url=https://manuals.denon.com/heoslink/all/en/OKNRSYbzkikfnu.php |url-status=live |access-date=2025-08-16 |website=Denon Web Manual}}</ref>
{{Ph-C-Inc}}
This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].


===Example incident one (''date'')===
''With the HEOS account you just have to enter your music services login names and passwords one time. This allows you to easily and quickly use multiple controller apps on different devices. You just log into your HEOS account on any device and you will have access to all of your associated music services, play history and custom playlists, even if you are at a friend’s house listening to music on their HEOS system.''
{{Main|link to the main article}}
Short summary of the incident (could be the same as the summary preceding the article).
===Example incident two (''date'')===
...


This does not however answer the question of why you would ''need'' to use a HEOS account, it only covers why some may choose to use one for additional functionality. There is no technical reason why the local functionality of the speakers can't still be used without an account as before. This raises privacy concerns as this forces many users who would be happy to use the app locally without an account, to sign up and sign in to the app, allowing Denon to collect data about users' listening habits.


==See also==
This issue has been discussed in a reddit thread<ref>{{Cite web |date=2024-12-06 |title=Heos app update requires account to access any functionality. 3.34.610 |url=https://www.reddit.com/r/heos/comments/1h835yh/heos_app_update_requires_account_to_access_any/ |url-status=live |access-date=2025-08-16 |website=Reddit}}</ref>.
{{Ph-C-SA}}





Latest revision as of 20:35, 16 August 2025

Denon HEOS Speakers
Basic Information
Release Year
Product Type Audio Device
In Production Yes
Official Website

Denon HEOS / Home Speakers are "wireless speakers offer high-fidelity sound and seamless integration with home systems, providing an immersive audio experience."

They integrate with multiple streaming services, and can also play local content such as aux in, Bluetooth and local Airplay. They can be controlled locally over a home network.

Consumer impact summary[edit | edit source]

Denon Home speakers can be controlled using the HEOS app. This allows control of speakers, and initially was designed to work fully locally with an optional sign-in to a HEOS account.

HEOS have since removed the ability to use the app without sign-in. This is documented on their HEOS FAQs page:[1]

With the HEOS account you just have to enter your music services login names and passwords one time. This allows you to easily and quickly use multiple controller apps on different devices. You just log into your HEOS account on any device and you will have access to all of your associated music services, play history and custom playlists, even if you are at a friend’s house listening to music on their HEOS system.

This does not however answer the question of why you would need to use a HEOS account, it only covers why some may choose to use one for additional functionality. There is no technical reason why the local functionality of the speakers can't still be used without an account as before. This raises privacy concerns as this forces many users who would be happy to use the app locally without an account, to sign up and sign in to the app, allowing Denon to collect data about users' listening habits.

This issue has been discussed in a reddit thread[2].


References[edit | edit source]

  1. "Why do I need a HEOS account?". Denon Web Manual. 2025-08-16. Retrieved 2025-08-16.{{cite web}}: CS1 maint: url-status (link)
  2. "Heos app update requires account to access any functionality. 3.34.610". Reddit. 2024-12-06. Retrieved 2025-08-16.{{cite web}}: CS1 maint: url-status (link)