Visa: Difference between revisions - Consumer Rights Wiki

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Visa has been refusing to process certain payments for completely legal transactions, on the grounds that these transactions were things that hurting their brand,<ref>{{Cite web |title=Visa Core Rules and Visa Product and Service Rules |url=https://usa.visa.com/dam/VCOM/download/about-visa/visa-rules-public.pdf}}</ref> most notably involving the delisting of games from [[Steam]] and itch.io for having adult content. There has been widespread backlash against Visa for forcing platforms to censor content that is perceived to hurt Visa's reputation.

Visa has been refusing to process certain payments for completely legal transactions, on the grounds that these transactions were things that hurting their brand,<ref>{{Cite web |title=Visa Core Rules and Visa Product and Service Rules |url=https://usa.visa.com/dam/VCOM/download/about-visa/visa-rules-public.pdf |archive-url=https://web.archive.org/web/20251218060612/https://usa.visa.com/dam/VCOM/download/about-visa/visa-rules-public.pdf |archive-date=18 Dec 2025}}</ref> most notably involving the delisting of games from [[Steam]] and itch.io for having adult content. There has been widespread backlash against Visa for forcing platforms to censor content that is perceived to hurt Visa's reputation.

==Incidents==

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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

=== Valve allows ISPs and payment processors to censor content on Steam (2025) ===

===Valve allows ISPs and payment processors to censor content on Steam (2025)===

{{Main| Valve allows ISPs and payment processors to censor content on Steam}}

At an unknown date in 2025, [[Valve]] updated its Rules and Guidelines for developers on [[Steam]].<ref name=":0">{{Cite web |title=Steamworks Documentation - Onboarding |url=https://partner.steamgames.com/doc/gettingstarted/onboarding |url-status=live |archive-url=https://web.archive.org/web/20250719092925/https://partner.steamgames.com/doc/gettingstarted/onboarding |archive-date=Jul 19, 2025 |access-date=Jul 19, 2025 |website=Steamworks Documentation}}</ref> These rules granted [[wikt:Internet_service_provider|internet service providers]] (ISPs) and banks/transaction providers the power to delist games from their platform.<ref>{{Cite news |last=techopse |date=Jul 18, 2025 |title=Valve Submits to VISA and MasterCard's Moral Crusade, Escalating Censorship of "Problematic" Games on Steam |url=https://www.techopse.com/valve-submits-to-visa-and-mastercards-moral-crusade-escalating-censorship-of-problematic-games-on-steam/ |access-date=Jul 19, 2025 |work=Techopse}}</ref><ref name=":1">{{Cite news |last=Bonk |first=Lawrence |date=Jul 16, 2025 |title=Steam now bans games that violate the 'rules and standards' of payment processors and banks |url=https://www.engadget.com/gaming/steam-now-bans-games-that-violate-the-rules-and-standards-of-payment-processors-and-banks-164222173.html |access-date=Jul 19, 2025 |work=Engadget}}</ref> Consumers have shown considerable criticism despite the nature of the content removed from the platform due to the vagueness of these rules leaving a window open for expanded censorship.

At an unknown date in 2025, [[Valve]] updated its Rules and Guidelines for developers on [[Steam]].<ref name=":0">{{Cite web |title=Steamworks Documentation - Onboarding |url=https://partner.steamgames.com/doc/gettingstarted/onboarding |url-status=live |archive-url=https://web.archive.org/web/20250719092925/https://partner.steamgames.com/doc/gettingstarted/onboarding |archive-date=Jul 19, 2025 |access-date=Jul 19, 2025 |website=Steamworks Documentation}}</ref> These rules granted [[wikt:Internet_service_provider|internet service providers]] (ISPs) and banks/transaction providers the power to delist games from their platform.<ref>{{Cite news |last=techopse |date=Jul 18, 2025 |title=Valve Submits to VISA and MasterCard's Moral Crusade, Escalating Censorship of "Problematic" Games on Steam |url=https://www.techopse.com/valve-submits-to-visa-and-mastercards-moral-crusade-escalating-censorship-of-problematic-games-on-steam/ |archive-url=https://archive.ph/LNey3 |archive-date=30 Jul 2025 |access-date=Jul 19, 2025 |work=Techopse}}</ref><ref name=":1">{{Cite news |last=Bonk |first=Lawrence |date=Jul 16, 2025 |title=Steam now bans games that violate the 'rules and standards' of payment processors and banks |url=https://www.engadget.com/gaming/steam-now-bans-games-that-violate-the-rules-and-standards-of-payment-processors-and-banks-164222173.html |archive-url=https://archive.ph/6NQDG |archive-date=17 Jul 2025 |access-date=Jul 19, 2025 |work=Engadget}}</ref> Consumers have shown considerable criticism despite the nature of the content removed from the platform due to the vagueness of these rules leaving a window open for expanded censorship.

===Example incident two (''date'')===

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 {{Ph-C-CIS}}
-Visa has been refusing to process certain payments for completely legal transactions, on the grounds that these transactions were things that hurting their brand,<ref>{{Cite web |title=Visa Core Rules and Visa Product and Service Rules |url=https://usa.visa.com/dam/VCOM/download/about-visa/visa-rules-public.pdf}}</ref> most notably involving the delisting of games from [[Steam]] and itch.io for having adult content. There has been widespread backlash against Visa for forcing platforms to censor content that is perceived to hurt Visa's reputation.
+Visa has been refusing to process certain payments for completely legal transactions, on the grounds that these transactions were things that hurting their brand,<ref>{{Cite web |title=Visa Core Rules and Visa Product and Service Rules |url=https://usa.visa.com/dam/VCOM/download/about-visa/visa-rules-public.pdf |archive-url=https://web.archive.org/web/20251218060612/https://usa.visa.com/dam/VCOM/download/about-visa/visa-rules-public.pdf |archive-date=18 Dec 2025}}</ref> most notably involving the delisting of games from [[Steam]] and itch.io for having adult content. There has been widespread backlash against Visa for forcing platforms to censor content that is perceived to hurt Visa's reputation.
 ==Incidents==
@@ Line 24: / Line 24: @@
 This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
-=== Valve allows ISPs and payment processors to censor content on Steam (2025) ===
+===Valve allows ISPs and payment processors to censor content on Steam (2025)===
 {{Main| Valve allows ISPs and payment processors to censor content on Steam}}
-At an unknown date in 2025, [[Valve]] updated its Rules and Guidelines for developers on [[Steam]].<ref name=":0">{{Cite web |title=Steamworks Documentation - Onboarding |url=https://partner.steamgames.com/doc/gettingstarted/onboarding |url-status=live |archive-url=https://web.archive.org/web/20250719092925/https://partner.steamgames.com/doc/gettingstarted/onboarding |archive-date=Jul 19, 2025 |access-date=Jul 19, 2025 |website=Steamworks Documentation}}</ref> These rules granted [[wikt:Internet_service_provider|internet service providers]] (ISPs) and banks/transaction providers the power to delist games from their platform.<ref>{{Cite news |last=techopse |date=Jul 18, 2025 |title=Valve Submits to VISA and MasterCard's Moral Crusade, Escalating Censorship of "Problematic" Games on Steam |url=https://www.techopse.com/valve-submits-to-visa-and-mastercards-moral-crusade-escalating-censorship-of-problematic-games-on-steam/ |access-date=Jul 19, 2025 |work=Techopse}}</ref><ref name=":1">{{Cite news |last=Bonk |first=Lawrence |date=Jul 16, 2025 |title=Steam now bans games that violate the 'rules and standards' of payment processors and banks |url=https://www.engadget.com/gaming/steam-now-bans-games-that-violate-the-rules-and-standards-of-payment-processors-and-banks-164222173.html |access-date=Jul 19, 2025 |work=Engadget}}</ref> Consumers have shown considerable criticism despite the nature of the content removed from the platform due to the vagueness of these rules leaving a window open for expanded censorship.
+At an unknown date in 2025, [[Valve]] updated its Rules and Guidelines for developers on [[Steam]].<ref name=":0">{{Cite web |title=Steamworks Documentation - Onboarding |url=https://partner.steamgames.com/doc/gettingstarted/onboarding |url-status=live |archive-url=https://web.archive.org/web/20250719092925/https://partner.steamgames.com/doc/gettingstarted/onboarding |archive-date=Jul 19, 2025 |access-date=Jul 19, 2025 |website=Steamworks Documentation}}</ref> These rules granted [[wikt:Internet_service_provider|internet service providers]] (ISPs) and banks/transaction providers the power to delist games from their platform.<ref>{{Cite news |last=techopse |date=Jul 18, 2025 |title=Valve Submits to VISA and MasterCard's Moral Crusade, Escalating Censorship of "Problematic" Games on Steam |url=https://www.techopse.com/valve-submits-to-visa-and-mastercards-moral-crusade-escalating-censorship-of-problematic-games-on-steam/ |archive-url=https://archive.ph/LNey3 |archive-date=30 Jul 2025 |access-date=Jul 19, 2025 |work=Techopse}}</ref><ref name=":1">{{Cite news |last=Bonk |first=Lawrence |date=Jul 16, 2025 |title=Steam now bans games that violate the 'rules and standards' of payment processors and banks |url=https://www.engadget.com/gaming/steam-now-bans-games-that-violate-the-rules-and-standards-of-payment-processors-and-banks-164222173.html |archive-url=https://archive.ph/6NQDG |archive-date=17 Jul 2025 |access-date=Jul 19, 2025 |work=Engadget}}</ref> Consumers have shown considerable criticism despite the nature of the content removed from the platform due to the vagueness of these rules leaving a window open for expanded censorship.
 ===Example incident two (''date'')===
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