Discord: Difference between revisions
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==== Privacy ==== | ==== Privacy ==== | ||
* {{HoverImportant}} Collects extensive user data including messages, voice communications, and server participation<ref name="privacy-policy">[https://discord.com/privacy/ "Discord Privacy Policy"]. April 15, 2024. ''Discord''. Retrieved January 16, 2025.</ref> | |||
* | * {{HoverImportant}} Claims broad rights to user-generated content through terms of service<ref name="terms-of-service">[https://discord.com/terms/ "Discord's Terms of Service"]. April 15, 2024. ''Discord''. Retrieved January 16, 2025.</ref> | ||
* {{HoverImportant}} May store deleted messages for undefined periods<ref name="privacy-policy"/> | |||
* Retains personal information until deemed "no longer needed" with unclear retention periods<ref name="privacy-policy"/> | * Retains personal information until deemed "no longer needed" with unclear retention periods<ref name="privacy-policy"/> | ||
* Processes user content for safety features and platform improvement<ref name="privacy-policy"/> | * Processes user content for safety features and platform improvement<ref name="privacy-policy"/> | ||
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* Uses behavioral tracking across platform features for personalization<ref name="privacy-policy"/> | * Uses behavioral tracking across platform features for personalization<ref name="privacy-policy"/> | ||
* Maintains logs of IP addresses and device information<ref name="privacy-policy"/> | * Maintains logs of IP addresses and device information<ref name="privacy-policy"/> | ||
==== Transparency ==== | ==== Transparency ==== | ||
* {{HoverImportant}} Unclear processes for handling law enforcement requests<ref name="privacy-policy"/> | |||
* {{HoverImportant}} Vague about specific data retention time frames<ref name="privacy-policy"/> | |||
* Privacy policy written in relatively clear language compared to industry standards<ref name="privacy-policy"/> | * Privacy policy written in relatively clear language compared to industry standards<ref name="privacy-policy"/> | ||
* Provides clear community guidelines with defined enforcement procedures<ref name="community-guidelines">[https://discord.com/guidelines/ "Discord Community Guidelines"]. April 15, 2024. ''Discord''. Retrieved January 16, 2025.</ref> | * Provides clear community guidelines with defined enforcement procedures<ref name="community-guidelines">[https://discord.com/guidelines/ "Discord Community Guidelines"]. April 15, 2024. ''Discord''. Retrieved January 16, 2025.</ref> | ||
* Limited transparency regarding content moderation decisions<ref name="community-guidelines"/> | * Limited transparency regarding content moderation decisions<ref name="community-guidelines"/> | ||
* Server ban appeals process lacks transparency<ref name="community-guidelines"/> | * Server ban appeals process lacks transparency<ref name="community-guidelines"/> | ||
* Limited disclosure of recommendation algorithm factors<ref name="privacy-policy"/> | * Limited disclosure of recommendation algorithm factors<ref name="privacy-policy"/> | ||
* No clear disclosure of how content is used for platform improvement<ref name="privacy-policy"/> | * No clear disclosure of how content is used for platform improvement<ref name="privacy-policy"/> | ||
==== Freedom ==== | ==== Freedom ==== | ||
* {{HoverImportant}} Mandatory [[Forced Arbitration|binding arbitration]] with class action waiver for U.S. users (Started May 15, 2024)<ref name="terms-of-service"/> | |||
* Mandatory [[Forced Arbitration|binding arbitration]] with class action waiver for U.S. users (Started May 15, 2024)<ref name="terms-of-service"/> | * {{HoverImportant}} Users grant perpetual, transferable license to their content<ref name="terms-of-service"/> | ||
* Users must accept broad terms of service that allow unilateral changes<ref name="terms-of-service"/> | * Users must accept broad terms of service that allow unilateral changes<ref name="terms-of-service"/> | ||
* Can terminate accounts without prior notice at Discord's discretion<ref name="terms-of-service"/> | * Can terminate accounts without prior notice at Discord's discretion<ref name="terms-of-service"/> | ||
* No option to opt-out of core data collection while using the service<ref name="privacy-policy"/> | * No option to opt-out of core data collection while using the service<ref name="privacy-policy"/> | ||
* Content may be retained by Discord even after deletion<ref name="privacy-policy"/> | * Content may be retained by Discord even after deletion<ref name="privacy-policy"/> | ||