Eight Sleep: Difference between revisions

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The plaintiffs seek to represent a California class of consumers who purchased Eight Sleep products at represented discounts from inflated reference prices. They are suing for violations of California's unfair competition law, false advertising law, and consumer legal remedies act, as well as fraud.

=== AWS Outage Bricking Beds ===

In October 2025, an AWS outage caused Eight Sleep beds to become bricked, preventing customers from adjusting its settings. Some were stuck on a high heat setting or awkward recliner settings, making the beds potentially unusable until services were restored. Power cycling the bed might have made it usable again.<ref>{{Cite web |last=Gault |first=Matthew |date=2025-10-22 |title=The AWS Outage Bricked People’s $2,700 Smartbeds |url=https://www.404media.co/the-aws-outage-bricked-peoples-2-700-smartbeds/ |url-status=live |archive-url=https://archive.is/MO7Xw |archive-date=2025-10-22 |access-date=2025-10-23 |website=404 Media}}</ref>

==Company profile==

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Multiple consumer reports document recurring issues with product durability:<ref>{{cite web |url=https://www.bbb.org/us/ny/new-york/profile/mattress/eight-0121-166228/customer-reviews |title=Eight - BBB Reviews |website=Better Business Bureau |access-date=2025-09-12}}</ref>

*Water leaks in the Pod cover system

*Hub failures after 2-3 years of use

*WiFi connectivity problems

*Temperature control malfunctions

@@ Line 91: / Line 91: @@
 The plaintiffs seek to represent a California class of consumers who purchased Eight Sleep products at represented discounts from inflated reference prices. They are suing for violations of California's unfair competition law, false advertising law, and consumer legal remedies act, as well as fraud.
+=== AWS Outage Bricking Beds ===
+In October 2025, an AWS outage caused Eight Sleep beds to become bricked, preventing customers from adjusting its settings. Some were stuck on a high heat setting or awkward recliner settings, making the beds potentially unusable until services were restored. Power cycling the bed might have made it usable again.<ref>{{Cite web |last=Gault |first=Matthew |date=2025-10-22 |title=The AWS Outage Bricked People’s $2,700 Smartbeds |url=https://www.404media.co/the-aws-outage-bricked-peoples-2-700-smartbeds/ |url-status=live |archive-url=https://archive.is/MO7Xw |archive-date=2025-10-22 |access-date=2025-10-23 |website=404 Media}}</ref>
 ==Company profile==
@@ Line 123: / Line 126: @@
 Multiple consumer reports document recurring issues with product durability:<ref>{{cite web |url=https://www.bbb.org/us/ny/new-york/profile/mattress/eight-0121-166228/customer-reviews |title=Eight - BBB Reviews |website=Better Business Bureau |access-date=2025-09-12}}</ref>
 *Water leaks in the Pod cover system
 *Hub failures after 2-3 years of use
 *WiFi connectivity problems
 *Temperature control malfunctions