Acer settles online breach probe for $115k: Difference between revisions
Relevance notice. This article reads like a news story update rather than an incident page. I'm not even sure if data breaches even fit within the scope of CRW |
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==Consumer response== | ==Consumer response== | ||
Consumers expressed frustration, distrust, and tangible harm following Acer’s data breach. On HardForum, several posters reported that they never received a notification from Acer despite being affected, and some discovered fraudulent charges on their credit cards after purchasing through Acer’s online store.<ref>{{Cite web | | Consumers expressed frustration, distrust, and tangible harm following Acer’s data breach. On HardForum, several posters reported that they never received a notification from Acer despite being affected, and some discovered fraudulent charges on their credit cards after purchasing through Acer’s online store.<ref>{{Cite web |author=HardOCP News |date=2016-06-20 |title=Acer Admits Hackers Stole Up To 34,000 Customer Credit Cards |url=https://hardforum.com/threads/acer-admits-hackers-stole-up-to-34-000-customer-credit-cards.1902876/ |url-status=live |access-date=2025-08-18 |website=[H]ardForum}}</ref> Others criticized Acer for mishandling sensitive payment data, particularly for storing CVV codes, which violates standard payment card security rules. The overall tone was one of anger at both the breach and Acer’s poor communication. | ||
On The Register’s forum, reactions were similarly skeptical and critical.<ref>{{Cite web |last=Nichols |first=Shaun |date=2016-06-17 |title=You Acer holes! PC maker leaks payment cards in e-store hack |url=https://www.theregister.com/2016/06/17/what_a_pain_in_the_acer/ |url-status=live |access-date=2025-08-18 |website=The Register}}</ref> Commenters condemned Acer for failing to follow PCI DSS compliance standards and for allowing card verification codes to be compromised.<ref>{{Cite web |last=Pasher |first=Justin |date=2016-06-17 |title=Re: Storing CC security verification codes |url=https://forums.theregister.com/forum/all/2016/06/17/what_a_pain_in_the_acer/ |url-status=live |access-date=2025-08-18 |website=Forum on 'The Register'}}</ref> Some users confirmed they did receive breach notification letters, though experiences varied widely. Many expressed concern that Acer’s negligence would push costs and risks onto consumers through fraudulent charges and credit monitoring needs. | On The Register’s forum, reactions were similarly skeptical and critical.<ref>{{Cite web |last=Nichols |first=Shaun |date=2016-06-17 |title=You Acer holes! PC maker leaks payment cards in e-store hack |url=https://www.theregister.com/2016/06/17/what_a_pain_in_the_acer/ |url-status=live |access-date=2025-08-18 |website=The Register}}</ref> Commenters condemned Acer for failing to follow PCI DSS compliance standards and for allowing card verification codes to be compromised.<ref>{{Cite web |last=Pasher |first=Justin |date=2016-06-17 |title=Re: Storing CC security verification codes |url=https://forums.theregister.com/forum/all/2016/06/17/what_a_pain_in_the_acer/ |url-status=live |access-date=2025-08-18 |website=Forum on 'The Register'}}</ref> Some users confirmed they did receive breach notification letters, though experiences varied widely. Many expressed concern that Acer’s negligence would push costs and risks onto consumers through fraudulent charges and credit monitoring needs. | ||