IFTTT discontinued Legacy plan: Difference between revisions
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{{IncidentCargo | |||
|Company=IFTTT | |||
|StartDate=2023 | |||
|EndDate= | |||
|Status=Unresolved | |||
|ProductLine= | |||
|Product= | |||
|ArticleType=Service, Product | |||
|Type=Broken Promise, Subscription | |||
|Description=IFTTT changed the deal on their lifetime subscription plan. | |||
}} | |||
'''[[IFTTT]]''' initially offered a subscription plan marketed as a "lifetime" deal. Users were promised that the price would stay the same as long as the plan was active. After about three years, however, IFTTT discontinued the original plan, forcing users into a new, more expensive subscription tier. | '''[[IFTTT]]''' initially offered a subscription plan marketed as a "lifetime" deal. Users were promised that the price would stay the same as long as the plan was active. After about three years, however, IFTTT discontinued the original plan, forcing users into a new, more expensive subscription tier. | ||
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==Customer reaction== | ==Customer reaction== | ||
The rollback on IFTTT's original "lifetime" promise resulted in mass criticism from users who felt lied to by the company’s initial guarantees. Many users viewed the move as a breach of trust, teaching a valuable lesson on the meaning of a ''"lifetime"'' subscription claim in the tech industry. | The rollback on IFTTT's original "lifetime" promise resulted in mass criticism from users who felt lied to by the company’s initial guarantees. Many users viewed the move as a breach of trust, teaching a valuable lesson on the meaning of a ''"lifetime"'' subscription claim in the tech industry. | ||
==References== | ==References== | ||