Life360 Terms of Service Forced Arbitration Agreement: Difference between revisions
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Life360 is a company that offers a location sharing app "Life360" to provide safety features to families.<ref>{{Cite web |title=What is Life360? {{!}} About Our Company & Our Mission |url=https://www.life360.com/about |url-status=live |archive-url=https://archive.ph/uYEXT |archive-date=2025-09-28 |access-date=2025-09-28 |website=Life360}}</ref> The app is highly rated because of the included features.<ref>{{Cite web |title=Life360: Stay Connected & Safe - Apps on Google Play |url=https://play.google.com/store/apps/details?id=com.life360.android.safetymapd&hl=en_US |url-status=live |archive-url=https://web.archive.org/web/20250919224358/https://play.google.com/store/apps/details?id=com.life360.android.safetymapd&hl=en_US |archive-date=2025-09-19 |access-date=2025-09-28 |website=Google Play}}</ref><ref>{{Cite web |title=Life360: Stay Connected & Safe - Ratings and Reviews |url=https://apps.apple.com/us/app/life360-stay-connected-safe/id384830320?see-all=reviews |url-status=live |archive-url=https://web.archive.org/web/20250912234725/https://apps.apple.com/us/app/life360-stay-connected-safe/id384830320?see-all=reviews |archive-date=2025-09-12 |access-date=2025-09-28 |website=App Store}}</ref> Life360 has previously been involved in a lawsuit for [[Arity's alleged unauthorized driver data collection through mobile apps|selling user data to third parties.]]<ref>{{Cite web |title=Life360 - Lantern |url=https://lantern.labaton.com/case/life360 |url-status=dead |archive-url=https://web.archive.org/web/20250719222931/https://lantern.labaton.com/case/life360 |archive-date=2025-07-19 |access-date=2025-09-28 |website=Labaton}}</ref> | Life360 is a company that offers a location sharing app "Life360" to provide safety features to families.<ref>{{Cite web |title=What is Life360? {{!}} About Our Company & Our Mission |url=https://www.life360.com/about |url-status=live |archive-url=https://archive.ph/uYEXT |archive-date=2025-09-28 |access-date=2025-09-28 |website=Life360}}</ref> The app is highly rated because of the included features.<ref>{{Cite web |title=Life360: Stay Connected & Safe - Apps on Google Play |url=https://play.google.com/store/apps/details?id=com.life360.android.safetymapd&hl=en_US |url-status=live |archive-url=https://web.archive.org/web/20250919224358/https://play.google.com/store/apps/details?id=com.life360.android.safetymapd&hl=en_US |archive-date=2025-09-19 |access-date=2025-09-28 |website=Google Play}}</ref><ref>{{Cite web |title=Life360: Stay Connected & Safe - Ratings and Reviews |url=https://apps.apple.com/us/app/life360-stay-connected-safe/id384830320?see-all=reviews |url-status=live |archive-url=https://web.archive.org/web/20250912234725/https://apps.apple.com/us/app/life360-stay-connected-safe/id384830320?see-all=reviews |archive-date=2025-09-12 |access-date=2025-09-28 |website=App Store}}</ref> Life360 has previously been involved in a lawsuit for [[Arity's alleged unauthorized driver data collection through mobile apps|selling user data to third parties.]]<ref>{{Cite web |title=Life360 - Lantern |url=https://lantern.labaton.com/case/life360 |url-status=dead |archive-url=https://web.archive.org/web/20250719222931/https://lantern.labaton.com/case/life360 |archive-date=2025-07-19 |access-date=2025-09-28 |website=Labaton}}</ref> | ||
==[ | ==Terms of Service Arbitration Clause== | ||
{{Ph-I-I}} | [[File:Life360 ToS Before & After.png|thumb|Visual of the "Dispute Resolution" section expanded after July 25, 2025]] | ||
[[File:Life360 ToS First Time Open.jpg|thumb|In-app arbitration agreement banner with an "Agree" and "Emergency" button to bypass the new agreement in the case of a real emergency.]] | |||
[[File:Life360 ToS Subsequent Opens.png|thumb|In-app banner after the first open of the Life360 app that required users to click the "Accept" button to continue using the app.]] | |||
After the lawsuit, the Terms of Service was updated to expand the arbitration clause. Users were not notified of the Terms of Service update outside of the app and had to accept the new terms to continue using the app.{{Ph-I-I}} | |||
===[Company]'s response=== | ===[Company]'s response=== | ||