Stellantis: Difference between revisions

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==Consumer-Impact Summary==
==Consumer-Impact Summary==


===User privacy:===
'''User privacy:''' In the Mozilla Foundation's review of several Stellantis car brands, each received a "privacy not included" warning.<ref>{{Cite web |last=Caltrider, Rykov, and MacDonald |title=It’s Official: Cars Are the Worst Product Category We Have Ever Reviewed for Privacy |url=https://www.mozillafoundation.org/en/privacynotincluded/articles/its-official-cars-are-the-worst-product-category-we-have-ever-reviewed-for-privacy/ |website=Mozilla Foundation}}</ref> The consumer privacy researchers concluded the following: <blockquote> [Chrysler, Dodge, Fiat, and Jeep] signed on to a list of Consumer Protection Principles from the US automotive industry group ALLIANCE FOR AUTOMOTIVE INNOVATION, INC. The list includes great privacy-preserving principles such as "data minimization," "transparency," and "choice." But the number of car brands that follow these principles? Zero. </blockquote>
In the Mozilla Foundation's review of several Stellantis car brands, each received a "privacy not included" warning<ref>{{Cite web |last=Caltrider, Rykov, and MacDonald |title=It’s Official: Cars Are the Worst Product Category We Have Ever Reviewed for Privacy |url=https://www.mozillafoundation.org/en/privacynotincluded/articles/its-official-cars-are-the-worst-product-category-we-have-ever-reviewed-for-privacy/ |website=Mozilla Foundation}}</ref>. The consumer privacy researchers concluded the following: <blockquote> [Chrysler, Dodge, Fiat, and Jeep] signed on to a list of Consumer Protection Principles from the US automotive industry group ALLIANCE FOR AUTOMOTIVE INNOVATION, INC. The list includes great privacy-preserving principles such as "data minimization," "transparency," and "choice." But the number of car brands that follow these principles? Zero. </blockquote>


When responding to CNBC News's request for comment, Stelantis claimed the review "contained multiple errors<ref>{{Cite news |last=Ferris |first=Robert |date=2024-06-05 |title=Here’s why privacy advocates say automakers are spying on drivers |url=https://www.cnbc.com/2024/06/05/privacy-advocates-say-automakers-are-spying-on-drivers.html |work=CNBC}}</ref>."
When responding to CNBC News's request for comment, Stelantis claimed the review "contained multiple errors."<ref>{{Cite news |last=Ferris |first=Robert |date=2024-06-05 |title=Here’s why privacy advocates say automakers are spying on drivers |url=https://www.cnbc.com/2024/06/05/privacy-advocates-say-automakers-are-spying-on-drivers.html |work=CNBC}}</ref>


===Transparency:===
'''Market Control:''' A specialized repair shop in the EU claims that Stellantis hinders third-party repair of their EV's by blocking access to necessary schematics, software, and parts. For example, third parties cannot even clear OBD codes due to Security Gateway (SGW); they have to wait for remote support from the manufacturer.<ref>{{Cite web |date=2024-10-30 |title=If you drive a STELLANTIS vehicle, may God help you! PART 1 |url=https://evclinic.eu/2024/10/30/if-you-drive-a-stellantis-vehicle-may-god-help-you-part-1/ |website=EV Clinic}}</ref><ref>{{Cite web |date=2024-11-03 |title=If you drive a STELLANTIS vehicle, may God help you! PART 3 |url=https://evclinic.eu/2024/11/03/if-you-drive-a-stellantis-vehicle-may-god-help-you-part-3/ |website=EV Clinic}}</ref>
Stellantis has been caught misleading regulators and consumers about vehicle information and recall impacts.


===Safety:===
'''Transparency:''' Stellantis has mislead regulators and consumers about vehicle information and recall impacts.
Stellantis has been criticized for multiple safety-related concerns with their infotainment systems.
 
===Market Control:===


'''Safety:''' Stellantis has been criticized for multiple safety-related concerns with their infotainment systems.
==Incidents==
==Incidents==
This is a list of consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
This is a list of consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
===FCA U.S. Criminal Penalty (2021)===
===FCA U.S. Criminal Penalty (2021)===


In 2021, FCA U.S. was sentenced to pay $300 million for their conspiracy to defraud U.S. regulators and customers<ref>{{Cite web |date=2021-08-01 |title=FCA US LLC Sentenced in Connection with Conspiracy to Cheat U.S. Emissions Tests |url=https://www.justice.gov/archives/opa/pr/fca-us-llc-sentenced-connection-conspiracy-cheat-us-emissions-tests |website=U.S. Department of Justice Archives}}</ref>. They made misleading claims regarding emissions and fuel efficiency on over 100,000 Jeep and Ram vehicles.  
In 2021, FCA U.S. was sentenced to pay $300 million for their conspiracy to defraud U.S. regulators and customers.<ref>{{Cite web |date=2021-08-01 |title=FCA US LLC Sentenced in Connection with Conspiracy to Cheat U.S. Emissions Tests |url=https://www.justice.gov/archives/opa/pr/fca-us-llc-sentenced-connection-conspiracy-cheat-us-emissions-tests |website=U.S. Department of Justice Archives}}</ref> They made misleading claims regarding emissions and fuel efficiency on over 100,000 Jeep and Ram vehicles.  


===Class Action Lawsuit - Infotainment Defects (2024)===
===Class Action Lawsuit - Infotainment Defects (2024)===
A class action lawsuit was filed against Stellantis in June 2024 in regards to defects in the Uconnect 5 infotainment system that cause safety concerns<ref>{{Cite web |last=Avery and Blander |date=2024 |title=FCA US, LLC d/b/a Stellantis North America Consumer Litigation |url=https://www.wolfpopper.com/cases-investigations/fca-us-llc-dba-stellantis-north-america#overview |website=WolfPopper}}</ref>. Examples include unexpected malfunctions of audio and navigation systems that can cause distractions for drivers, as well as interruption to the operation of the backup camera.
A class action lawsuit was filed against Stellantis in June 2024 in regards to defects in the Uconnect 5 infotainment system that cause safety concerns.<ref>{{Cite web |last=Avery and Blander |date=2024 |title=FCA US, LLC d/b/a Stellantis North America Consumer Litigation |url=https://www.wolfpopper.com/cases-investigations/fca-us-llc-dba-stellantis-north-america#overview |website=WolfPopper}}</ref> Examples include unexpected malfunctions of audio and navigation systems that can cause distractions for drivers, as well as interruption to the operation of the backup camera.


===Limited Recall of Airbags (2024)===
===Limited Recall of Airbags (2024)===