Kwikset Kevo: Difference between revisions

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{{IncidentCargo

|Company=Kwikset, ASSA ABLOY Americas Residential Inc.

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110 Sargent Drive New Haven, Connecticut 06511-5918

www.assaabloy.com

|source = Kwikset e-mail, September 21, 2025

|source = Kwikset e-mail, September 21, 2025<ref>{{Cite web|url=https://www.reddit.com/r/kevo/comments/1nm0rxl/just_got_thiswtf/|title=Just got this...wtf |work=Reddit|author=u/sweetb11|date=2025-09-20|access-date=2025-10-09|archive-url=https://archive.ph/DJE3T|archive-date=2025-10-09|url-status=live}}</ref>

}}

===Kwikset's response===

~~Additional information was posted~~ to [https://www.kwikset.com/support/answers/what-does-the-kevo-app-shutdown-mean-to-my-kevo-door-lock ~~kwikset.com].~~

Kwikset maintains that the lock will continue to work with physical keys and "key fobs".<ref>{{Cite web|url=https://www.kwikset.com/support/answers/what-does-the-kevo-app-shutdown-mean-to-my-kevo-door-lock|title=What does the November 14th, 2025 Kevo app shutdown mean to my Kevo door lock? |work=Kwikset|access-date=2025-10-09}}</ref> The key fobs in question are small plastic devices that somewhat resemble tracker tags and fit on a key ring. However, these fobs always performed poorly, had very short battery life with an oddball CR2025 battery, and did not offer touch-to-unlock with the device in your pocket due to poor reception, and are not a practical substitute for the mobile app. The key fobs are not available for purchase, nor are repair parts for Kevo locks, and the locks were completely pulled from the market in anticipation of this shutdown.

~~Kwikset maintains that~~ the lock ~~will continue to~~ work ~~with physical keys and "key fobs."~~ The key fobs in question are small plastic devices that somewhat resemble tracker tags and fit on a key ring. However, these fobs always performed poorly, had very short battery life with an oddball CR2025 battery, and did not offer touch-to-unlock with the device in your pocket due to poor reception, and are not a practical substitute for the mobile app. The key fobs are not available for purchase, nor are repair parts for Kevo locks, and the locks were completely pulled from the market in anticipation of this shutdown.

There is nothing to suggest that users who take the discount offer for a new Kwikset smart lock won't be subjected to the same type of shutdown in the future for their new Kwikset smart lock.

==Consumer response==

[[File:Kevo UniKey Response.jpeg|thumb|right|200px|Full email]]

In apparent response to consumer backlash, Kwikset's tech vendor, Unikey's response to one Reddit user was to offer continued service for $12 a year<ref>{{Cite web |title=Email about possible continuation of service |url=https://www.reddit.com/r/kevo/comments/1nrglzq/email_about_possible_continuation_of_service/ |url-status=live |access-date=6 Oct 2025 |website=[[Reddit]]}}</ref>. It remains to be seen if this option will materialize.

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==References==

[[Category:Kevo]]

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+{{Incomplete}}
 {{IncidentCargo
 |Company=Kwikset, ASSA ABLOY Americas Residential Inc.
@@ Line 157: / Line 158: @@
 Sargent Drive New Haven, Connecticut 06511-5918
 www.assaabloy.com
-  |source = Kwikset e-mail, September 21, 2025
+  |source = Kwikset e-mail, September 21, 2025<ref>{{Cite web|url=https://www.reddit.com/r/kevo/comments/1nm0rxl/just_got_thiswtf/|title=Just got this...wtf |work=Reddit|author=u/sweetb11|date=2025-09-20|access-date=2025-10-09|archive-url=https://archive.ph/DJE3T|archive-date=2025-10-09|url-status=live}}</ref>
 }}
 ===Kwikset's response===
-Additional information was posted to [https://www.kwikset.com/support/answers/what-does-the-kevo-app-shutdown-mean-to-my-kevo-door-lock kwikset.com].
+Kwikset maintains that the lock will continue to work with physical keys and "key fobs".<ref>{{Cite web|url=https://www.kwikset.com/support/answers/what-does-the-kevo-app-shutdown-mean-to-my-kevo-door-lock|title=What does the November 14th, 2025 Kevo app shutdown mean to my Kevo door lock? |work=Kwikset|access-date=2025-10-09}}</ref> The key fobs in question are small plastic devices that somewhat resemble tracker tags and fit on a key ring. However, these fobs always performed poorly, had very short battery life with an oddball CR2025 battery, and did not offer touch-to-unlock with the device in your pocket due to poor reception, and are not a practical substitute for the mobile app. The key fobs are not available for purchase, nor are repair parts for Kevo locks, and the locks were completely pulled from the market in anticipation of this shutdown.
-Kwikset maintains that the lock will continue to work with physical keys and "key fobs." The key fobs in question are small plastic devices that somewhat resemble tracker tags and fit on a key ring. However, these fobs always performed poorly, had very short battery life with an oddball CR2025 battery, and did not offer touch-to-unlock with the device in your pocket due to poor reception, and are not a practical substitute for the mobile app. The key fobs are not available for purchase, nor are repair parts for Kevo locks, and the locks were completely pulled from the market in anticipation of this shutdown.
 There is nothing to suggest that users who take the discount offer for a new Kwikset smart lock won't be subjected to the same type of shutdown in the future for their new Kwikset smart lock.
 ==Consumer response==
+[[File:Kevo UniKey Response.jpeg|thumb|right|200px|Full email]]
 In apparent response to consumer backlash, Kwikset's tech vendor, Unikey's response to one Reddit user was to offer continued service for $12 a year<ref>{{Cite web |title=Email about possible continuation of service |url=https://www.reddit.com/r/kevo/comments/1nrglzq/email_about_possible_continuation_of_service/ |url-status=live |access-date=6 Oct 2025 |website=[[Reddit]]}}</ref>. It remains to be seen if this option will materialize.
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 ==References==
 {{reflist}}
+[[Category:Kevo]]