Microsoft Authenticator: Difference between revisions

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|Website=https://www.microsoft.com/en-us/security/mobile-authenticator-app, https://support.microsoft.com/en-us/account-billing/about-microsoft-authenticator-9783c865-0308-42fb-a519-8cf666fe0acc

|Description=A free app that secures Microsoft accounts with single sign-on (SSO) and provides multi-factor authentication (MFA) to various other online services.

}}

}}'''Microsoft Authenticator''' is a free app that secures Microsoft account with single sign-on (SSO) and provides multi-factor authenication (MFA) for other online services.

~~{{Ph~~-C-~~Int}}~~

One of its key functions is generating secure, ephemeral, random six-digit tokens to enable two-factor authentication (2FA) for arbitrary online services.

==Consumer-impact summary==

~~{{Ph-C-CIS}}~~

==~~Incidents~~==

=== Cross-Platform Migration Friction ===

~~{{Ph~~-~~C-Inc}}~~

A major pain point for users is that Microsoft Authenticator '''does not support direct cross-platform restore'''. This means that if a user with many accounts synced on an iPhone purchases an Android device, they have effectively two options to continue using Microsoft Authenticator for MFA:

This is a ~~list~~ of ~~all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in~~ the ~~[[:Category:{{PAGENAME}}|{{PAGENAME}} category]]~~.

# Retain possession of the old iPhone for daily MFA needs, or

# Manually reconfigure every service that depends on Microsoft Authenticator for MFA on the new Android device.

~~===Example incident one (''date'')===~~

For personal power users, manual reconfiguration may be inconvenient but feasible. However, for work accounts, this process is often impractical as it may require administrative privileges beyond the user’s own.

~~{{Main|link to the main CR Wiki article}}~~

~~Short summary of the incident (could~~ be ~~the same~~ as the ~~summary preceding the article).~~

~~===Example incident two (''date'')===~~

...

Microsoft’s official documentation acknowledges this limitation, stating:<blockquote>"'''Important''': You can only backup and restore on the same device type: accounts backed up using an iOS device cannot be restored on an Android device."<ref>https://support.microsoft.com/en-us/account-billing/back-up-your-accounts-in-microsoft-authenticator-bb939936-7a8d-4e88-bc43-49bc1a700a40</ref></blockquote>

==See also==

@@ Line 6: / Line 6: @@
 |Website=https://www.microsoft.com/en-us/security/mobile-authenticator-app, https://support.microsoft.com/en-us/account-billing/about-microsoft-authenticator-9783c865-0308-42fb-a519-8cf666fe0acc
 |Description=A free app that secures Microsoft accounts with single sign-on (SSO) and provides multi-factor authentication (MFA) to various other online services.
-}}
+}}'''Microsoft Authenticator''' is a free app that secures Microsoft account with single sign-on (SSO) and provides multi-factor authenication (MFA) for other online services.
-{{Ph-C-Int}}
+One of its key functions is generating secure, ephemeral, random six-digit tokens to enable two-factor authentication (2FA) for arbitrary online services.
 ==Consumer-impact summary==
-{{Ph-C-CIS}}
-==Incidents==
+=== Cross-Platform Migration Friction ===
-{{Ph-C-Inc}}
+A major pain point for users is that Microsoft Authenticator '''does not support direct cross-platform restore'''. This means that if a user with many accounts synced on an iPhone purchases an Android device, they have effectively two options to continue using Microsoft Authenticator for MFA:
-This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
+# Retain possession of the old iPhone for daily MFA needs, or
+# Manually reconfigure every service that depends on Microsoft Authenticator for MFA on the new Android device.
-===Example incident one (''date'')===
+For personal power users, manual reconfiguration may be inconvenient but feasible. However, for work accounts, this process is often impractical as it may require administrative privileges beyond the user’s own.
-{{Main|link to the main CR Wiki article}}
-Short summary of the incident (could be the same as the summary preceding the article).
-===Example incident two (''date'')===
-...
+Microsoft’s official documentation acknowledges this limitation, stating:<blockquote>"'''Important''': You can only backup and restore on the same device type: accounts backed up using an iOS device cannot be restored on an Android device."<ref>https://support.microsoft.com/en-us/account-billing/back-up-your-accounts-in-microsoft-authenticator-bb939936-7a8d-4e88-bc43-49bc1a700a40</ref></blockquote>
 ==See also==