Microsoft Authenticator: Difference between revisions
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{{ProductCargo | {{ProductCargo | ||
|Company=Microsoft | |Company=Microsoft | ||
|InProduction=Yes | |InProduction=Yes | ||
|ArticleType=Product | |ArticleType=Product | ||
|Logo=Microsoft Authenticator.svg | |||
|Category=Security, Software | |Category=Security, Software | ||
|Website=https://www.microsoft.com/en-us/security/mobile-authenticator-app, https://support.microsoft.com/en-us/account-billing/about-microsoft-authenticator-9783c865-0308-42fb-a519-8cf666fe0acc | |Website=https://www.microsoft.com/en-us/security/mobile-authenticator-app, https://support.microsoft.com/en-us/account-billing/about-microsoft-authenticator-9783c865-0308-42fb-a519-8cf666fe0acc | ||
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==Consumer-impact summary== | ==Consumer-impact summary== | ||
{{Ph-C-CIS}} | |||
==Incidents== | |||
===Cross-Platform Migration Friction=== | ===Cross-Platform Migration Friction=== | ||
A major pain point for users is that Microsoft Authenticator '''does not support direct cross-platform restore'''. This means that if a user with many accounts synced on an iPhone purchases an Android device, they have effectively two options to continue using Microsoft Authenticator for MFA: | A major pain point for users is that Microsoft Authenticator '''does not support direct cross-platform restore'''. This means that if a user with many accounts synced on an iPhone purchases an Android device, they have effectively two options to continue using Microsoft Authenticator for MFA: | ||
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Microsoft’s official documentation acknowledges this limitation, stating:<blockquote>"'''Important''': You can only backup and restore on the same device type: accounts backed up using an iOS device cannot be restored on an Android device."<ref>https://support.microsoft.com/en-us/account-billing/back-up-your-accounts-in-microsoft-authenticator-bb939936-7a8d-4e88-bc43-49bc1a700a40</ref></blockquote> | Microsoft’s official documentation acknowledges this limitation, stating:<blockquote>"'''Important''': You can only backup and restore on the same device type: accounts backed up using an iOS device cannot be restored on an Android device."<ref>https://support.microsoft.com/en-us/account-billing/back-up-your-accounts-in-microsoft-authenticator-bb939936-7a8d-4e88-bc43-49bc1a700a40</ref></blockquote> | ||
===Inability to export codes=== | |||
[[File:Proton Microsoft Authenticator.png|right|thumb|150px]] | |||
Like [[Authy]], Microsoft Authenticator does not allow the user to export their MFA codes to another service. | |||
==See also== | |||
*[[Authy]] | |||
*[[Proton Authenticator]] | |||
==References== | ==References== | ||
{{reflist}} | {{reflist}} | ||
[[Category:{{PAGENAME}}]] | [[Category:{{PAGENAME}}]] | ||