Beanie Bo (talk | contribs)
List of incidents not yet covered: removed sourceforge TOS
Beanie Bo (talk | contribs)
more clean up
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|In September 2024, users who purchased Oxenfree on itch.io were warned that the game was going to be pulled from the platform on October 1st. Consumers would not be able to download the installers after this date, so they would lose access unless they had them backed up. Users speculated that Netflix, the parent company of the development studio, had ordered the move; however, no response from Netflix or the developers was ever published. This is particularly notable because it is against itch.io's terms of service: "Users shall retain a license to this content even after the content is removed from the Service."
|In September 2024, users who purchased Oxenfree on itch.io were warned that the game was going to be pulled from the platform on October 1st. Consumers would not be able to download the installers after this date, so they would lose access unless they had them backed up. Users speculated that Netflix, the parent company of the development studio, had ordered the move; however, no response from Netflix or the developers was ever published. This is particularly notable because it is against itch.io's terms of service: "Users shall retain a license to this content even after the content is removed from the Service."
|<ref>{{Cite web |last=itch corp |date=15 Apr 2023 |title=itch.io Terms of Service |url=https://itch.io/docs/legal/terms |url-status=live |archive-url=https://web.archive.org/web/20240907004719/https://itch.io/docs/legal/terms |archive-date=7 Sep 2024 |access-date=27 Jun 2025 |website=itch.io}}</ref> <ref>{{Cite web |last=ShawnS |date=31 Jan 2025 |title=OXENFREE |url=https://delistedgames.com/oxenfree/ |url-status=live |archive-url=https://web.archive.org/web/20250321070400/https://delistedgames.com/oxenfree/ |archive-date=21 Mar 2025 |access-date=27 Jun 2025 |website=Delisted Games}}</ref> <ref>{{Cite web |last=Colp |first=Tyler |date=9 Sep 2024 |title=Another reminder that your digital library isn't forever: Oxenfree will be completely removed from Itch.io next month |url=https://www.pcgamer.com/games/adventure/another-reminder-that-your-digital-library-isn-t-forever-oxenfree-will-be-completely-removed-from-itch-io-next-month/ |url-status=live |archive-url=https://web.archive.org/web/20250523111125/https://www.pcgamer.com/games/adventure/another-reminder-that-your-digital-library-isn-t-forever-oxenfree-will-be-completely-removed-from-itch-io-next-month/ |archive-date=23 May 2025 |access-date=27 Jun 2025 |website=PC Gamer}}</ref>
|<ref>{{Cite web |last=itch corp |date=15 Apr 2023 |title=itch.io Terms of Service |url=https://itch.io/docs/legal/terms |url-status=live |archive-url=https://web.archive.org/web/20240907004719/https://itch.io/docs/legal/terms |archive-date=7 Sep 2024 |access-date=27 Jun 2025 |website=itch.io}}</ref> <ref>{{Cite web |last=ShawnS |date=31 Jan 2025 |title=OXENFREE |url=https://delistedgames.com/oxenfree/ |url-status=live |archive-url=https://web.archive.org/web/20250321070400/https://delistedgames.com/oxenfree/ |archive-date=21 Mar 2025 |access-date=27 Jun 2025 |website=Delisted Games}}</ref> <ref>{{Cite web |last=Colp |first=Tyler |date=9 Sep 2024 |title=Another reminder that your digital library isn't forever: Oxenfree will be completely removed from Itch.io next month |url=https://www.pcgamer.com/games/adventure/another-reminder-that-your-digital-library-isn-t-forever-oxenfree-will-be-completely-removed-from-itch-io-next-month/ |url-status=live |archive-url=https://web.archive.org/web/20250523111125/https://www.pcgamer.com/games/adventure/another-reminder-that-your-digital-library-isn-t-forever-oxenfree-will-be-completely-removed-from-itch-io-next-month/ |archive-date=23 May 2025 |access-date=27 Jun 2025 |website=PC Gamer}}</ref>
|-
|[https://drivesaversdatarecovery.com/partner-programs/ DriveSavers]
|Through DriveSavers' partner program, independent or otherwise affiliated shops receive an approximately 10% commission for referring customers to the service (typical service being approximately $3,000.00, resulting in $300.00 of commission for partners). On top of this, partnered shops also receive DriveSavers branded merchandise (pens, antistatic mats and similar shop equipment, etc). Has relevance as this may result in partners having heavy incentives to refer customers to a service they may not need.
|
|-
|-
|[https://www.skystone.games/ Skystone Games]
|[https://www.skystone.games/ Skystone Games]
|Boundary, a multiplayer online-only first-person shooter, got shut down just a year after its release by Skystone games, and its publishing rights relinquished, citing "ongoing delays and a lack of updates from the developer". Studio Surgical Scalpels (the developer) stated that the publisher decissions were "extremely sudden and unreasonable", and attempted to "regain the rights to boundary". The game has been offline for more than a year at the time of writing, and no refunds or communications to the userbase has been made by Skystone Games.
|Boundary, a multiplayer online-only first-person shooter, got shut down just a year after its release by Skystone games, and its publishing rights relinquished, citing "ongoing delays and a lack of updates from the developer". Studio Surgical Scalpels (the developer) stated that the publisher decissions were "extremely sudden and unreasonable", and attempted to "regain the rights to boundary". The game has been offline for more than a year at the time of writing, and no refunds or communications to the userbase has been made by Skystone Games.
|<ref>{{Cite web |date=2024-06-19 |title=Boundary - End of service notice |url=https://store.steampowered.com/news/app/1364020/view/4209257868262605607?l=english |url-status=live |access-date=2025-07-07 |website=Steam}}</ref><ref>{{Cite web |date=2024-06-30 |title=Boundary Shut Down: Who's to Blame? |url=https://www.youtube.com/watch?v=Kr8IhV1fovE |url-status=live}}</ref>
|<ref>{{Cite web |date=2024-06-19 |title=Boundary - End of service notice |url=https://store.steampowered.com/news/app/1364020/view/4209257868262605607?l=english |url-status=live |access-date=2025-07-07 |website=Steam}}</ref><ref>{{Cite web |date=2024-06-30 |title=Boundary Shut Down: Who's to Blame? |url=https://www.youtube.com/watch?v=Kr8IhV1fovE |url-status=live}}</ref>
|-
|[[Automatic Content Recognition (ACR)]]
|Smart TVs of multiple brands have a feature called Automatic Content Recognition, which sends several screenshots per minute of whatever plays on the device to the manufacturer for analysis. This includes content from external inputs and thus could include private photos and videos of the user, as well as third parties who never agreed to anything of that nature. This is required to be opt-in in the US, but most people inadvertently agree to it with the EULA of the device.
|<ref>{{Cite web |first=Rachel Cericola, Jon Chase and Lee Neikirk |date=2025-06-25 |title=Yes, Your TV Is Probably Spying on You. Your Fridge, Too. Here’s What They Know. |url=https://www.nytimes.com/wirecutter/reviews/advice-smart-devices-data-tracking/ |access-date=2025-07-09 |website=The New York Times - Wirecutter}}</ref>
|-
|Not applicable
|Factory reset and deconfiguration guides for removing personal/sensitive data from devices before change of ownership to avoid that data being used for identity theft, spear phishing and scams.
|<ref>{{cite web|title=ACCC Report Revelations Of Scams And Cyber Crime Not Surprising |website=Tech Business News |url=https://www.techbusinessnews.com.au/news/accc-report-revelations-of-scams-and-cyber-crime-not-surprising/ |publication-date=29 April 2024 |access-date=20 July 2025 |quote="Whilst there exists the Protective Security Policy Framework (PSPF) and the Information Security Manual (ISM) which direct government and critical industry to use NAID AAA certified recyclers to destroy and sanitise data at end of life, there remains confusion over ownership of accountability."}}</ref>
|-
|-
|[[Microsoft]]
|[[Microsoft]]
|Microsoft uses software engineers based in China to work on US Defense Department systems with laughably ineffective precautions. I think this is relevant in the context of Microsoft's attitude towards cloud security. In the past, master keys have been stolen by Chinese hackers and from my understanding, it's not even clear to what extent those groups still have access to Microsoft's internal systems, and by extension, Microsoft customers'. This needs more research though.
|Microsoft uses software engineers based in China to work on US Defense Department systems with laughably ineffective precautions. I think this is relevant in the context of Microsoft's attitude towards cloud security. In the past, master keys have been stolen by Chinese hackers and from my understanding, it's not even clear to what extent those groups still have access to Microsoft's internal systems, and by extension, Microsoft customers'. This needs more research though.
|<ref>{{Cite web |last=Dudley |first=Renee |date=2025-07-15 |title=A Little-Known Microsoft Program Could Expose the Defense Department to Chinese Hackers |url=https://www.propublica.org/article/microsoft-digital-escorts-pentagon-defense-department-china-hackers |website=ProRepublica}}</ref>
|<ref>{{Cite web |last=Dudley |first=Renee |date=2025-07-15 |title=A Little-Known Microsoft Program Could Expose the Defense Department to Chinese Hackers |url=https://www.propublica.org/article/microsoft-digital-escorts-pentagon-defense-department-china-hackers |website=ProRepublica}}</ref>
|-
|[[QIDI]]
|3D printer causes disastrous fire; subreddit staff attempts to cover up incident.
|<ref>{{Cite web |last=u/ProgressLocal1511 |date=Mar 30, 2025 |title=R/QidiTech3d Permanently banned me for warning people after my family lost everything from a fire! |url=https://www.reddit.com/r/3Dprinting/comments/1jnuju1/rqiditech3d_permanently_banned_me_for_warning/ |access-date=Jul 23, 2025 |website=[[Reddit]]}}</ref><!-- Also crossposted to:
https://www.reddit.com/r/3dprinter/comments/1jnul43/rqiditech3d_permanently_banned_me_for_warning/
https://www.reddit.com/r/QIDI/comments/1jnukyg/rqiditech3d_permanently_banned_me_for_warning/ -->
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|[[Microsoft]]
|[[Microsoft]]
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Mysteriously banned the developer of LibreOffice from his Hotmail Account; Automated systems handled the appeal process and refused to restore access to his account, potentially harming LibreOffice's development.
Mysteriously banned the developer of LibreOffice from his Hotmail Account; Automated systems handled the appeal process and refused to restore access to his account, potentially harming LibreOffice's development.
|<ref>{{Cite news |last=Simms |first=Daniel |date=Jul 30, 2025 |title=Microsoft suddenly bans LibreOffice developer's email account, blocks appeal |url=https://www.techspot.com/news/108878-microsoft-suddenly-bans-libreoffice-developer-email-account-blocks.html |access-date=Aug 4, 2025 |work=TechSpot}}</ref><ref>{{Cite news |last=Beri |first=Devesh |date=Aug 1, 2025 |title=Microsoft Bans Profile Belonging to Developer Behind Free Microsoft Office Alternative |url=https://tech.yahoo.com/business/articles/microsoft-bans-profile-belonging-developer-204536148.html |access-date=Aug 4, 2025 |work=ExtremeTech}}</ref><ref>{{Cite news |last=Kumar |first=Rohit |date=Aug 3, 2025 |title=LibreOffice Developer Says Microsoft Blocked His Email Account Without Warning |url=https://www.alltechnerd.com/libreoffice-developer-says-microsoft-blocked-his-email-account-without-warning/ |access-date=Aug 4, 2025 |work=All Tech Nerd}}</ref>
|<ref>{{Cite news |last=Simms |first=Daniel |date=Jul 30, 2025 |title=Microsoft suddenly bans LibreOffice developer's email account, blocks appeal |url=https://www.techspot.com/news/108878-microsoft-suddenly-bans-libreoffice-developer-email-account-blocks.html |access-date=Aug 4, 2025 |work=TechSpot}}</ref><ref>{{Cite news |last=Beri |first=Devesh |date=Aug 1, 2025 |title=Microsoft Bans Profile Belonging to Developer Behind Free Microsoft Office Alternative |url=https://tech.yahoo.com/business/articles/microsoft-bans-profile-belonging-developer-204536148.html |access-date=Aug 4, 2025 |work=ExtremeTech}}</ref><ref>{{Cite news |last=Kumar |first=Rohit |date=Aug 3, 2025 |title=LibreOffice Developer Says Microsoft Blocked His Email Account Without Warning |url=https://www.alltechnerd.com/libreoffice-developer-says-microsoft-blocked-his-email-account-without-warning/ |access-date=Aug 4, 2025 |work=All Tech Nerd}}</ref>
|-
|[[Swiffer]]
|When using a Swiffer wet jet power mop you need to buy Swiffer's WetJet Multi-Surface Floor Cleaner which comes in a bottle with a cap on it that the customer can not take off and refill with their own floor cleaner of their choice. The cap is "locked" with plastic hooks that prevent refilling and force the customer to buy another bottle which is heavily priced.
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|[[Assioma]]
|When purchasing power pedals that just need to output ANT+ data, you cannot use the product you have bought without creating an account, logging into the app and pairing your phone with BLE (lots of phones can't do this pair step). This is claimed by the manufacturer for warranty activation but mean without a phone with the right capability you can't use your expensive power pedals.
|<ref>{{Cite web |date=2025-08-16 |title=FAQs |url=https://cycling.favero.com/en/faq#headingFAQ6-Favero-Assioma-App}}</ref>
|-
|[[Discord]]
|RubenSim's bot "Ro-Cleaner", which protects servers from users who have joined "Roblox Condo" servers in the past, is banned because it invades user's privacy and accesses "Protected Characteristics". Should also be added to [[Roblox's problematic moderation]].
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|[[TeamViewer]]
|TeamViewer's free trial automatically enrolls users into a paid subscription unless they provide 28 days' advance written notice to cancel. This excessively long cancellation window, combined with the requirement for written notice (rather than allowing cancellations through the same platform used for sign-up), creates a high risk of unintended charges. If users fail to meet these stringent requirements, TeamViewer bills the full annual subscription fee without further warning
|<ref>{{Cite web |date=2023-09-03 |title=All about subscription |url=https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/subscription/all-about-subscription/ |url-status=live |archive-url=https://web.archive.org/web/20250628031915/https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/subscription/all-about-subscription/ |archive-date=2025-06-28 |access-date=2025-08-16 |website=TeamViewer}}</ref><ref>{{Cite web |last=ozgurozkan |title=TeamViewer invoiced me after a free trial + demanded “28‑day written cancellation.” Proofs inside |url=https://www.reddit.com/r/teamviewer/comments/1mpzpo5/teamviewer_invoiced_me_after_a_free_trial/ |url-status=live |website=Reddit}}</ref>
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|-
|[[Embodied]]
|[[Embodied]]
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|Devolo switches off servers and removes their app from stores for their "Home Control" system, thus severely reducing the functionality of their devices (apparently Z-Wave-based).
|Devolo switches off servers and removes their app from stores for their "Home Control" system, thus severely reducing the functionality of their devices (apparently Z-Wave-based).
|<ref>{{Cite web |title= |url=https://www.golem.de/news/weiterbetrieb-verursacht-weitere-kosten-devolo-macht-smart-home-system-zum-grossteil-unbrauchbar-2508-199409.html |website=Golem [German]}}</ref>
|<ref>{{Cite web |title= |url=https://www.golem.de/news/weiterbetrieb-verursacht-weitere-kosten-devolo-macht-smart-home-system-zum-grossteil-unbrauchbar-2508-199409.html |website=Golem [German]}}</ref>
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|Juicero
|Silicon Valley startup that received more than $100 million in funding from investors such as Google and Campbell's Soup. Produced a juicer which was sold for $700 (later $400). Device required a Wi-Fi connection and mobile app in order to use and only accepted "produce packs" sold exclusively by Juicero. Said produce packs had short shelf lives, required the machine to scan a QR code to process, and could be remotely disabled (for instance, if a component item was recalled). Packs were capable of being squeezed by hand (yielding slightly more juice in less time) as demonstrated in an infamous Bloomberg video, which led to the company offering refunds for its juicer. Suspended all operations and (again) offered refunds on September 1st, 2017.<!-- an early example of what this wiki calls "new consumer issues" before they became widely accepted -->
|<ref>{{Cite web |last=Levin |first=Sam |date=2017-09-01 |title=Squeezed out: widely mocked startup Juicero is shutting down {{!}} Silicon Valley {{!}} The Guardian |url=https://www.theguardian.com/technology/2017/sep/01/juicero-silicon-valley-shutting-down |url-status=live |archive-url=https://web.archive.org/web/20170901233738/https://www.theguardian.com/technology/2017/sep/01/juicero-silicon-valley-shutting-down |archive-date=2017-09-01 |access-date=2025-08-21 |website=The Guardian}}</ref><ref>{{Cite web |last=Carson |first=Biz |date=2017-04-20 |title=Juicero Offers Refund For Squeezing Juice Packets |url=https://www.businessinsider.com/juicero-offers-refund-for-squeezing-juice-packets-2017-4 |url-status=live |archive-url=https://web.archive.org/web/20170421033635/http://www.businessinsider.com/juicero-offers-refund-for-squeezing-juice-packets-2017-4 |archive-date=2017-04-21 |access-date=2025-08-21 |website=Business Insider}}</ref><ref>{{Cite web |last=Huet |first=Ellen |last2=Zaleski |first2=Olivia |date=2017-04-19 |title=Silicon Valley’s $400 Juicer May Be Feeling the Squeeze |url=https://www.bloomberg.com/news/features/2017-04-19/silicon-valley-s-400-juicer-may-be-feeling-the-squeeze |url-status=live |archive-url=https://web.archive.org/web/20170429015614/https://www.bloomberg.com/news/features/2017-04-19/silicon-valley-s-400-juicer-may-be-feeling-the-squeeze |archive-date=2017-04-29 |access-date=2025-08-21 |website=Bloomberg}}</ref><ref>{{Cite web |last=Reilly |first=Claire |date=2018-09-08 |title=Juicero is still the greatest example of Silicon Valley stupidity |url=https://www.cnet.com/culture/juicero-is-still-the-greatest-example-of-silicon-valley-stupidity/ |url-status=live |archive-url=https://web.archive.org/web/20241104015047/https://www.cnet.com/culture/juicero-is-still-the-greatest-example-of-silicon-valley-stupidity/ |archive-date=2024-11-04 |access-date=2025-08-21 |website=CNET}}</ref><ref>{{Cite web |last=Kolodny |first=Lora |date=2025-09-01 |title=The tech start-up that made a $700 juicing machine has shut down |url=https://www.cnbc.com/2017/09/01/the-tech-start-up-that-made-a-700-juicing-machine-has-shut-down.html |url-status=live |archive-url=https://web.archive.org/web/20170905084642/https://www.cnbc.com/2017/09/01/the-tech-start-up-that-made-a-700-juicing-machine-has-shut-down.html |archive-date=2017-09-05 |access-date=2025-08-21 |website=CNBC}}</ref><ref>{{Cite web |last=Mihalcik |first=Carrie |date=2017-09-01 |title=Juicero shuts down, offers refunds |url=https://www.cnet.com/home/kitchen-and-household/juicero-shuts-down-offers-refunds/ |url-status=live |archive-url=https://web.archive.org/web/20250702172950/https://www.cnet.com/home/kitchen-and-household/juicero-shuts-down-offers-refunds/ |archive-date=2025-07-02 |access-date=2025-08-21 |website=CNET}}</ref>
|-
|-
|Foxit Reader
|Foxit Reader
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|Lowes uses flock cameras and other AI powered cameras to collect data and build a profile on "prospective, current, or former Lowe's customers". Their cameras point away from their stores.
|Lowes uses flock cameras and other AI powered cameras to collect data and build a profile on "prospective, current, or former Lowe's customers". Their cameras point away from their stores.
|<ref>{{Cite web |last=Koebler |first=Jason |date=2025-08-06 |title=Home Depot and Lowe's Share Data From Hundreds of AI Cameras With Cops |url=https://www.404media.co/home-depot-and-lowes-share-data-from-hundreds-of-ai-cameras-with-cops/ |url-status=live |archive-url=https://archive.ph/n6mTn |archive-date=2025-08-07 |access-date=2025-09-15 |website=404 Media}}</ref><ref>{{Cite web |date=2025-08-26 |title=Lowe’s U.S. Privacy Statement |url=https://www.lowes.com/l/about/privacy-and-security-statement |url-status=live |archive-url=https://archive.ph/eGh91 |archive-date=2025-08-05 |access-date=2025-09-15 |website=Lowes}}</ref>
|<ref>{{Cite web |last=Koebler |first=Jason |date=2025-08-06 |title=Home Depot and Lowe's Share Data From Hundreds of AI Cameras With Cops |url=https://www.404media.co/home-depot-and-lowes-share-data-from-hundreds-of-ai-cameras-with-cops/ |url-status=live |archive-url=https://archive.ph/n6mTn |archive-date=2025-08-07 |access-date=2025-09-15 |website=404 Media}}</ref><ref>{{Cite web |date=2025-08-26 |title=Lowe’s U.S. Privacy Statement |url=https://www.lowes.com/l/about/privacy-and-security-statement |url-status=live |archive-url=https://archive.ph/eGh91 |archive-date=2025-08-05 |access-date=2025-09-15 |website=Lowes}}</ref>
|-
|Coca-Cola Scholars Foundation
|CCSF in their eligibility form requires high school students to agree to a User Agreement which includes waiving their FERPA rights to inspecting otherwise confidential information that the foundation collects throughout the scholarship process, including sensitive information such as home addresses and financial status.
|<ref>{{Cite web |date=24 Aug 2025 |title=Eligibility Quiz (click SUBMIT) |url=https://webportalapp.com/sp/task_item_primary_print/ccsf?item_id=1 |url-status=live |access-date=24 Aug 2025 |website=Coca-Cola Scholars Foundation}}</ref><!-- I was unable to archive the page due to it requiring a login. -->
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|[[H&R Block]]
|[[H&R Block]]