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==Consumer-impact summary==
==Consumer-impact summary==
{{Ph-C-CIS}}
With the signing of a new DSA after Oct 26, 2025, users of PNC Online Banking services will be forced to relinquish their rights to a "Jury Trial" in the event of a party (users or PNC)  disputing with another. This clause effectively relinquishes a user's rights to a trial in a court bound by law and instead bestows that authority onto a third party organization, which is not necessarily bound by the same laws and might be biased towards the [https://fairarbitrationnow.org/what-is-forced-arbitration/ benefit] of PNC Bank.
With the signing of this new DSA, users of PNC Online Banking services will be forced to relinquish their rights to a "Jury Trial" in the event of a party (users or PNC)  disputing with another. This clause effectively relinquishes a user's rights to a trial in a court bound by law and instead bestows that authority onto a third party organization, which is not necessarily bound by the same laws and might be biased towards the [https://fairarbitrationnow.org/what-is-forced-arbitration/ benefit] of PNC Bank.


"May Require"  in the 2025 DSA seems to warrant that any party's request for Arbitration will override the other's desire for "Jury Trial", and as such will be treated in this writing as to say Arbitration 'will be required' as a worst case scenario between a dispute between a user and PNC -- this "worst case scenario" statement is based on the disparity in benefit a company like PNC would receive from such arbitration over a user's [https://fairarbitrationnow.org/what-is-forced-arbitration/ benefit].  
"May Require"  in the 2025 DSA seems to warrant that any party's request for Arbitration will override the other's desire for "Jury Trial", and as such will be treated in this writing as to say Arbitration 'will be required' as a worst case scenario between a dispute between a user and PNC -- this "worst case scenario" statement is based on the disparity in benefit a company like PNC would receive from such arbitration over a user's [https://fairarbitrationnow.org/what-is-forced-arbitration/ benefit].