Duracell Energy EV Charger: Difference between revisions

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|Website=https://duracellenergy,com

|Description=Electronic Vehicle charger

|ProductType=Electronic Vehicle, Software

}}

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==Consumer-impact summary==

To use the app for charging or using smart cards for charging, you must register an account using your phone number. The app requests permissions to access network, bluetooth, location servers and to send notifications. There is not an in-app way to erase your data and delete account, but there is a phone number and email address that can be used for exercising data privacy rights. Calls to their customer service are recorded, for training purposes.

~~The~~ charger ~~has a hostspot and~~ requires ~~connection~~ to your ~~home router over WiFi~~. ~~The connection~~ can be ~~unstable or out of range~~. ~~Ethernet would be a more reliable way~~ for the charger and ~~router~~ to ~~communicate with each other~~.

===User Freedom===

It is possible to:

* use the charger offline, once smart cards have been registered.

* switch off the power to the entire charger within your home using physical switch.

===User Privacy===

Registration requires the following information:

* Your phone number

There is not an in-app way to erase your data and delete account. There is a phone number and email address that can be used for exercising data privacy rights. Calls to their customer service are recorded, for training purposes.

The app asks for the following permissions:

* Network

* Bluetooth

* Location servers - your precise geo-location

* Notifications

===Concerns===

The charger itself cannot be found, even when using the app with all requested permissions granted and enabled. It is unclear if this is due to connection issues, unexpected configurations or platform specific bugs. Due to the charger hotspot not being found, you cannot control when charging starts or stops using the app or setup smart cards.

The default password for the hotspot is easily guessable. Changing the password is done via web browser. Any settings enforcing HTTPS must be disabled to access hotpot configuration.

~~When using the app with all requested permissions granted~~ and ~~enabled, the charger itself sometimes cannot be found. It is unclear if this is due to~~ connection ~~issues or the app being buggy. Due to the charger hotspot not being found, you cannot control when charging starts or stops, automatically or manually.~~

The charger has a WiFi hostspot and requires connection to your home router over WiFi. The connection can be unstable or out of range. Ethernet would be a more reliable way for the charger and router to communicate with each other.

~~It is possible to physically switch off the power~~ to ~~the charger within~~ your home. ~~This may~~ be ~~useful~~ for ~~mitigating the security risk of using the default, easily guessable, weak hotspot password while~~ the charger ~~is powered on~~.

==Incidents==

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 |Website=https://duracellenergy,com
 |Description=Electronic Vehicle charger
+|ProductType=Electronic Vehicle, Software
 }}
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 ==Consumer-impact summary==
-To use the app for charging or using smart cards for charging, you must register an account using your phone number. The app requests permissions to access network, bluetooth, location servers and to send notifications. There is not an in-app way to erase your data and delete account, but there is a phone number and email address that can be used for exercising data privacy rights. Calls to their customer service are recorded, for training purposes.
-The charger has a hostspot and requires connection to your home router over WiFi. The connection can be unstable or out of range. Ethernet would be a more reliable way for the charger and router to communicate with each other.
+===User Freedom===
+It is possible to:
+* use the charger offline, once smart cards have been registered.
+* switch off the power to the entire charger within your home using physical switch.
+===User Privacy===
+Registration requires the following information:
+* Your phone number
+There is not an in-app way to erase your data and delete account. There is a phone number and email address that can be used for exercising data privacy rights. Calls to their customer service are recorded, for training purposes.
+The app asks for the following permissions:
+* Network
+* Bluetooth
+* Location servers - your precise geo-location
+* Notifications
+===Concerns===
+The charger itself cannot be found, even when using the app with all requested permissions granted and enabled. It is unclear if this is due to connection issues, unexpected configurations or platform specific bugs. Due to the charger hotspot not being found, you cannot control when charging starts or stops using the app or setup smart cards.
 The default password for the hotspot is easily guessable. Changing the password is done via web browser. Any settings enforcing HTTPS must be disabled to access hotpot configuration.
-When using the app with all requested permissions granted and enabled, the charger itself sometimes cannot be found. It is unclear if this is due to connection issues or the app being buggy. Due to the charger hotspot not being found, you cannot control when charging starts or stops, automatically or manually.
+The charger has a WiFi hostspot and requires connection to your home router over WiFi. The connection can be unstable or out of range. Ethernet would be a more reliable way for the charger and router to communicate with each other.
-It is possible to physically switch off the power to the charger within your home. This may be useful for mitigating the security risk of using the default, easily guessable, weak hotspot password while the charger is powered on.
 ==Incidents==