ManyCam: Difference between revisions - Consumer_Action

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|quote=" .. an easy-to-use virtual camera and live streaming software that helps you deliver professional live videos on streaming platforms, video conferencing apps, and remote learning tools."}}

== Revoking of lifetime licenses ==

==Revoking of lifetime licenses==

In the summer of 2022 Paltalk [[Retroactively amended purchase|retroactively amended]] the purchase of it ManyCam software, blocking "Lifetime" subscribers from updating to the newest version, leaving them without access to their software.

Prior to ManyCam's acquisition by Paltalk in 2022, ManyCam offered lifetime licenses which were advertised as including all future versions and upgrades for a one-time payment a fact made evident by the statements on the ManyCam website, up until March 2022, that <q>Any paid ManyCam Lifetime subscription allows you to upgrade the ManyCam software for free whenever a newer version of ManyCam is released</q> and that <q>ManyCam Lifetime subscription plans are a one-time payment, no renewal or other fees included</q><ref name="ManyCam Knowledge Base: Will I get all future versions and updates of ManyCam for free?"> [https://web.archive.org/web/20220317113659/https://help.manycam.com/knowledge-base/manycam-devices-video-sources/ "ManyCam Knowledge Base: Will I get all future versions and updates of ManyCam for free?"] manycam.com via The Internet Archive </ref>.

Prior to ManyCam's acquisition by Paltalk in 2022, ManyCam offered lifetime licenses which were advertised as including all future versions and upgrades for a one-time payment a fact made evident by the statements on the ManyCam website, up until March 2022, that <q>Any paid ManyCam Lifetime subscription allows you to upgrade the ManyCam software for free whenever a newer version of ManyCam is released</q> and that <q>ManyCam Lifetime subscription plans are a one-time payment, no renewal or other fees included.</q><ref name="ManyCam Knowledge Base: Will I get all future versions and updates of ManyCam for free?"> [https://web.archive.org/web/20220317113659/https://help.manycam.com/knowledge-base/manycam-devices-video-sources/ "ManyCam Knowledge Base: Will I get all future versions and updates of ManyCam for free?"] manycam.com via The Internet Archive </ref>

After acquiring ManyCam in June 2022, Paltalk released an update for customers to upgrade to ManyCam 8.0.0, a version of the software with which the lifetime licenses did not work.<ref name="ManyCam Forum: Activation many cam 8 and many cam lite - 2022-07-05"> [https://web.archive.org/web/20220705084722/https://forum.manycam.com/t/activation-many-cam-8-and-many-cam-lite/6448 "ManyCam Forum: Activation many cam 8 and many cam lite"] manycam.com via The Internet Archive on July 5th, 2022</ref>

[[File:ManyCam 7 Lifetime Studio notifies of updates by default.png|alt=A screenshot of ManyCam 7 with Lifetime Studio with default settings. The "Notify me about new ManyCam versions" setting is enabled by default.|thumb|A screenshot of ManyCam 7 Lifetime Studio with default settings. The "Notify me about new ManyCam versions" setting is enabled by default.]]

As ManyCam 7 was configured by default to notify users of any new versions available for upgrades under the "lifetime" license, many users followed the usual upgrade path to ManyCam 8, and were unable to activate their "lifetime" license as usual.<ref name="ManyCam Forum: Activation many cam 8 and many cam lite - 2022-07-05" /> Presumably this was not properly communicated with many customers, as many expressed their surprise when their lifetime licenses stopped working like they used to. <ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05">[https://web.archive.org/web/20220705095408/https://forum.manycam.com/t/dont-upgrade-to-manycam-8/6440 "ManyCam Forums: Don't Upgrade to ManyCam 8!"] forum.manycam.com via The Internet Archive on July 5th, 2022</ref>

As ManyCam 7 was configured by default to notify users of any new versions available for upgrades under the "lifetime" license, many users followed the usual upgrade path to ManyCam 8, and were unable to activate their "lifetime" license as usual.<ref name="ManyCam Forum: Activation many cam 8 and many cam lite - 2022-07-05" /> Presumably this was not properly communicated with many customers, as many expressed their surprise when their lifetime licenses stopped working like they used to.<ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05">[https://web.archive.org/web/20220705095408/https://forum.manycam.com/t/dont-upgrade-to-manycam-8/6440 "ManyCam Forums: Don't Upgrade to ManyCam 8!"] forum.manycam.com via The Internet Archive on July 5th, 2022</ref>

On July 1st 2022, a "Guest Writer" who was posting under the guise of Visicom Media, the previous owner, made a blog post on the official ManyCam.com website: <ref name="ManyCam Blog: Update for ManyCam Lifetime Subscriptions">[https://web.archive.org/web/20230531011812/https://manycam.com/blog/update-for-manycam-lifetime-subscriptions/ "ManyCam Blog: Update for ManyCam Lifetime Subscriptions"] manycam.com via The Interner Archive</ref>

On July 1st 2022, a "Guest Writer" who was posting under the guise of Visicom Media, the previous owner, made a blog post on the official ManyCam.com website:<ref name="ManyCam Blog: Update for ManyCam Lifetime Subscriptions">[https://web.archive.org/web/20230531011812/https://manycam.com/blog/update-for-manycam-lifetime-subscriptions/ "ManyCam Blog: Update for ManyCam Lifetime Subscriptions"] manycam.com via The Interner Archive</ref>

{{Quote box|quote=

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==== Retroactive change to ManyCam FAQ Page ====

====Retroactive change to ManyCam FAQ Page====

After the release of the ManyCam 8.0.0 update, around June 18, 2022, Paltalk modified the ManyCam Knowledge Base webpage to change the stated terms regarding the ManyCam Lifetime subscription plans (emphasis added): <ref name="ManyCam Knowledge Base (Modified by Paltalk): Will I get all future versions and updates of ManyCam for free?">[https://web.archive.org/web/20220618021632/https://help.manycam.com/knowledge-base/manycam-devices-video-sources/ " Will I get all future versions and updates of ManyCam for free?"] manycam.com via The Internet Archive ''After being aquired by Patatalk'' </ref>

After the release of the ManyCam 8.0.0 update, around June 18, 2022, Paltalk modified the ManyCam Knowledge Base webpage to change the stated terms regarding the ManyCam Lifetime subscription plans (emphasis added):<ref name="ManyCam Knowledge Base (Modified by Paltalk): Will I get all future versions and updates of ManyCam for free?">[https://web.archive.org/web/20220618021632/https://help.manycam.com/knowledge-base/manycam-devices-video-sources/ " Will I get all future versions and updates of ManyCam for free?"] manycam.com via The Internet Archive ''After being aquired by Patatalk'' </ref>

'''ManyCam Lifetime subscription plans'''

Any paid ''''ManyCam 7'''' Lifetime subscription allows you to upgrade the ''''ManyCam 7'''' software for free whenever a newer version of ''''ManyCam 7'''' is released, i.e. with ''''ManyCam 7 Lifetime'''', you will get lifetime access to all future versions and updates of the ''''ManyCam 7'''' application for free, which includes access to the paid ''''ManyCam 7'''' features available in your subscription plan (Standard, Studio, Premium, Enterprise, Education). ''''ManyCam 7 Lifetime'''' subscription plans are a one-time payment, no renewal or other fees included.

Any paid '<nowiki/>'''ManyCam 7'<nowiki/>''' Lifetime subscription allows you to upgrade the '<nowiki/>'''ManyCam 7'<nowiki/>''' software for free whenever a newer version of '<nowiki/>'''ManyCam 7'<nowiki/>''' is released, i.e. with '<nowiki/>'''ManyCam 7 Lifetime'<nowiki/>''', you will get lifetime access to all future versions and updates of the '<nowiki/>'''ManyCam 7'<nowiki/>''' application for free, which includes access to the paid '<nowiki/>'''ManyCam 7'<nowiki/>''' features available in your subscription plan (Standard, Studio, Premium, Enterprise, Education). '<nowiki/>'''ManyCam 7 Lifetime'''' subscription plans are a one-time payment, no renewal or other fees included.

</blockquote>

The new language simply replaced ''"ManyCam"'' with ''"ManyCam 7"'' and thus their statement effectively made '''no promises of any upgrades''' because ManyCam 8 had already been released, and no new versions of ManyCam 7 were to be worked on by Paltalk.

== Customer Reaction ==

==Customer Reaction==

After Paltalk's acquisition of ManyCam, many customers posted their experiences and complaints on both personal web blogs and the official ManyCam Forums.

One user created a post on their personal web blog, describing the situation:

One user created a post on their personal web blog, describing the situation:<ref name="Amazing CTO (Blog): ManyCam dishonored my lifetime license">[https://web.archive.org/web/20230413205720/https://www.amazingcto.com/beware-manycam-licensing-pricing/ "ManyCam dishonored my lifetime license"] amazingcto.com via The Internet Archive</ref>

<ref name="Amazing CTO (Blog): ManyCam dishonored my lifetime license">[https://web.archive.org/web/20230413205720/https://www.amazingcto.com/beware-manycam-licensing-pricing/ "ManyCam dishonored my lifetime license"] amazingcto.com via The Internet Archive</ref>

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</blockquote>

As is evident from these posts, many customers were unhappy about being placed in the situation that Paltalk put them in, and felt that Paltalk was being dishonest because their actions constituted a classic [[bait and switch|bait-and-switch]] tactic. Other users agreed with this assessment, saying that they were "'disgusted'": <ref name="ManyCam Forums: Lifetime Sub no longer valid">[https://web.archive.org/web/20231024221248/https://forum.manycam.com/t/lifetime-sub-no-longer-valid-manycam-8/6456 "ManyCam Forums: Lifetime Sub no longer valid"] forum.manycam.com via The Internet Archive</ref>

As is evident from these posts, many customers were unhappy about being placed in the situation that Paltalk put them in, and felt that Paltalk was being dishonest because their actions constituted a classic [[bait and switch|bait-and-switch]] tactic. Other users agreed with this assessment, saying that they were "'disgusted'":<ref name="ManyCam Forums: Lifetime Sub no longer valid">[https://web.archive.org/web/20231024221248/https://forum.manycam.com/t/lifetime-sub-no-longer-valid-manycam-8/6456 "ManyCam Forums: Lifetime Sub no longer valid"] forum.manycam.com via The Internet Archive</ref>

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</blockquote>

Other customers were thankful that people in the ManyCam online forums had posted their experiences to warn against upgrading. <ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>

Other customers were thankful that people in the ManyCam online forums had posted their experiences to warn against upgrading.<ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>

{{Quote box|quote=[USERNAME REDACTED] June 21, 2022, 5:44pm

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}}

At least one customer was evaluating ManyCam as a candidate for purchasing software licenses for their employees. However, they removed ManyCam from their software candidate list citing Paltalk's deceptive act of changing the "lifetime" license terms to only apply to ManyCam version 7.x. <ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>

At least one customer was evaluating ManyCam as a candidate for purchasing software licenses for their employees. However, they removed ManyCam from their software candidate list citing Paltalk's deceptive act of changing the "lifetime" license terms to only apply to ManyCam version 7.x.<ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>

{{Quote box|quote=[USERNAME REDACTED] June 21, 2022, 8:26pm #41

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}}

Another customer who purchased the "lifetime" license noticed that the new version of "''ManyCam Lite''" had also been updated to put a feature gate on the high resolutions, which now required the new paid subscription. <ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>

Another customer who purchased the "lifetime" license noticed that the new version of "''ManyCam Lite''" had also been updated to put a feature gate on the high resolutions, which now required the new paid subscription.<ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>

{{Quote box|quote=[USERNAME REDACTED] June 22, 2022, 4:05pm #42

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Yet another customer was upset about changes to the app which Paltalk made to advertise their other self-titled app, "''Paltalk''". <ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>

Yet another customer was upset about changes to the app which Paltalk made to advertise their other self-titled app, "''Paltalk''".<ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>

{{Quote box|quote=[USERNAME REDACTED] August 7, 2022, 10:59pm #54

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}}

As evident from these forum posts, many paying customers were not pleased and driven away from ManyCam because of Paltalk's actions. Understandably, those paying customers were very unhappy when their "lifetime" license no longer worked, as it had for all other versions prior to ManyCam version 8. Customers noticed that the company had changed the terms of their lifetime licenses after they had purchased such licenses under the promises of free future upgrades. One customer related their experiences with previous upgrades to compare and contrast with the new situation and highlight their perception of the company's dishonest behavior: <ref name="ManyCam Forums: Lifetime Sub no longer valid"></ref>

As evident from these forum posts, many paying customers were not pleased and driven away from ManyCam because of Paltalk's actions. Understandably, those paying customers were very unhappy when their "lifetime" license no longer worked, as it had for all other versions prior to ManyCam version 8. Customers noticed that the company had changed the terms of their lifetime licenses after they had purchased such licenses under the promises of free future upgrades. One customer related their experiences with previous upgrades to compare and contrast with the new situation and highlight their perception of the company's dishonest behavior:<ref name="ManyCam Forums: Lifetime Sub no longer valid"></ref>

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Another customer agreed with the "AmazingCTO"'s assessment and proposal that Paltalk should honor their previous customers' Lifetime licenses by grandfathering them in: <ref name="ManyCam Forums: Lifetime Sub no longer valid"></ref>

Another customer agreed with the "AmazingCTO"'s assessment and proposal that Paltalk should honor their previous customers' Lifetime licenses by grandfathering them in:<ref name="ManyCam Forums: Lifetime Sub no longer valid"></ref>

@@ Line 16: / Line 16: @@
 |quote=" .. an easy-to-use virtual camera and live streaming software that helps you deliver professional live videos on streaming platforms, video conferencing apps, and remote learning tools."}}
-== Revoking of lifetime licenses ==
+==Revoking of lifetime licenses==
 In the summer of 2022 Paltalk [[Retroactively amended purchase|retroactively amended]] the purchase of it ManyCam software, blocking "Lifetime" subscribers from updating to the newest version, leaving them without access to their software.
-Prior to ManyCam's acquisition by Paltalk in 2022, ManyCam offered lifetime licenses which were advertised as including all future versions and upgrades for a one-time payment a fact made evident by the statements on the ManyCam website, up until March 2022, that <q>Any paid ManyCam Lifetime subscription allows you to upgrade the ManyCam software for free whenever a newer version of ManyCam is released</q> and that <q>ManyCam Lifetime subscription plans are a one-time payment, no renewal or other fees included</q><ref name="ManyCam Knowledge Base: Will I get all future versions and updates of ManyCam for free?"> [https://web.archive.org/web/20220317113659/https://help.manycam.com/knowledge-base/manycam-devices-video-sources/ "ManyCam Knowledge Base: Will I get all future versions and updates of ManyCam for free?"] manycam.com via The Internet Archive </ref>.
+Prior to ManyCam's acquisition by Paltalk in 2022, ManyCam offered lifetime licenses which were advertised as including all future versions and upgrades for a one-time payment a fact made evident by the statements on the ManyCam website, up until March 2022, that <q>Any paid ManyCam Lifetime subscription allows you to upgrade the ManyCam software for free whenever a newer version of ManyCam is released</q> and that <q>ManyCam Lifetime subscription plans are a one-time payment, no renewal or other fees included.</q><ref name="ManyCam Knowledge Base: Will I get all future versions and updates of ManyCam for free?"> [https://web.archive.org/web/20220317113659/https://help.manycam.com/knowledge-base/manycam-devices-video-sources/ "ManyCam Knowledge Base: Will I get all future versions and updates of ManyCam for free?"] manycam.com via The Internet Archive </ref>
 After acquiring ManyCam in June 2022, Paltalk released an update for customers to upgrade to ManyCam 8.0.0, a version of the software with which the lifetime licenses did not work.<ref name="ManyCam Forum: Activation many cam 8 and many cam lite - 2022-07-05"> [https://web.archive.org/web/20220705084722/https://forum.manycam.com/t/activation-many-cam-8-and-many-cam-lite/6448 "ManyCam Forum: Activation many cam 8 and many cam lite"] manycam.com via The Internet Archive on July 5th, 2022</ref>
 [[File:ManyCam 7 Lifetime Studio notifies of updates by default.png|alt=A screenshot of ManyCam 7 with Lifetime Studio with default settings. The "Notify me about new ManyCam versions" setting is enabled by default.|thumb|A screenshot of ManyCam 7 Lifetime Studio with default settings.  The "Notify me about new ManyCam versions" setting is enabled by default.]]
-As ManyCam 7 was configured by default to notify users of any new versions available for upgrades under the "lifetime" license, many users followed the usual upgrade path to ManyCam 8, and were unable to activate their "lifetime" license as usual.<ref name="ManyCam Forum: Activation many cam 8 and many cam lite - 2022-07-05" /> Presumably this was not properly communicated with many customers, as many expressed their surprise when their lifetime licenses stopped working like they used to. <ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05">[https://web.archive.org/web/20220705095408/https://forum.manycam.com/t/dont-upgrade-to-manycam-8/6440 "ManyCam Forums: Don't Upgrade to ManyCam 8!"] forum.manycam.com via The Internet Archive on July 5th, 2022</ref>
+As ManyCam 7 was configured by default to notify users of any new versions available for upgrades under the "lifetime" license, many users followed the usual upgrade path to ManyCam 8, and were unable to activate their "lifetime" license as usual.<ref name="ManyCam Forum: Activation many cam 8 and many cam lite - 2022-07-05" /> Presumably this was not properly communicated with many customers, as many expressed their surprise when their lifetime licenses stopped working like they used to.<ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05">[https://web.archive.org/web/20220705095408/https://forum.manycam.com/t/dont-upgrade-to-manycam-8/6440 "ManyCam Forums: Don't Upgrade to ManyCam 8!"] forum.manycam.com via The Internet Archive on July 5th, 2022</ref>
-On July 1st 2022, a "Guest Writer" who was posting under the guise of Visicom Media, the previous owner, made a blog post on the official ManyCam.com website: <ref name="ManyCam Blog: Update for ManyCam Lifetime Subscriptions">[https://web.archive.org/web/20230531011812/https://manycam.com/blog/update-for-manycam-lifetime-subscriptions/ "ManyCam Blog: Update for ManyCam Lifetime Subscriptions"] manycam.com via The Interner Archive</ref>
+On July 1st 2022, a "Guest Writer" who was posting under the guise of Visicom Media, the previous owner, made a blog post on the official ManyCam.com website:<ref name="ManyCam Blog: Update for ManyCam Lifetime Subscriptions">[https://web.archive.org/web/20230531011812/https://manycam.com/blog/update-for-manycam-lifetime-subscriptions/ "ManyCam Blog: Update for ManyCam Lifetime Subscriptions"] manycam.com via The Interner Archive</ref>
 {{Quote box|quote=
@@ Line 35: / Line 35: @@
 |width=80%|align=right|margin=0.5em}}
-==== Retroactive change to ManyCam FAQ Page ====
+====Retroactive change to ManyCam FAQ Page====
-After the release of the ManyCam 8.0.0 update, around June 18, 2022, Paltalk modified the ManyCam Knowledge Base webpage to change the stated terms regarding the ManyCam Lifetime subscription plans (emphasis added): <ref name="ManyCam Knowledge Base (Modified by Paltalk): Will I get all future versions and updates of ManyCam for free?">[https://web.archive.org/web/20220618021632/https://help.manycam.com/knowledge-base/manycam-devices-video-sources/ " Will I get all future versions and updates of ManyCam for free?"] manycam.com via The Internet Archive ''After being aquired by Patatalk'' </ref>
+After the release of the ManyCam 8.0.0 update, around June 18, 2022, Paltalk modified the ManyCam Knowledge Base webpage to change the stated terms regarding the ManyCam Lifetime subscription plans (emphasis added):<ref name="ManyCam Knowledge Base (Modified by Paltalk): Will I get all future versions and updates of ManyCam for free?">[https://web.archive.org/web/20220618021632/https://help.manycam.com/knowledge-base/manycam-devices-video-sources/ " Will I get all future versions and updates of ManyCam for free?"] manycam.com via The Internet Archive ''After being aquired by Patatalk'' </ref>
 <blockquote>
 '''ManyCam Lifetime subscription plans'''
-Any paid ''''ManyCam 7'''' Lifetime subscription allows you to upgrade the ''''ManyCam 7'''' software for free whenever a newer version of ''''ManyCam 7'''' is released, i.e. with ''''ManyCam 7 Lifetime'''', you will get lifetime access to all future versions and updates of the ''''ManyCam 7'''' application for free, which includes access to the paid ''''ManyCam 7'''' features available in your subscription plan (Standard, Studio, Premium, Enterprise, Education). ''''ManyCam 7 Lifetime'''' subscription plans are a one-time payment, no renewal or other fees included.
+Any paid '<nowiki/>'''ManyCam 7'<nowiki/>''' Lifetime subscription allows you to upgrade the '<nowiki/>'''ManyCam 7'<nowiki/>''' software for free whenever a newer version of '<nowiki/>'''ManyCam 7'<nowiki/>''' is released, i.e. with '<nowiki/>'''ManyCam 7 Lifetime'<nowiki/>''', you will get lifetime access to all future versions and updates of the '<nowiki/>'''ManyCam 7'<nowiki/>''' application for free, which includes access to the paid '<nowiki/>'''ManyCam 7'<nowiki/>''' features available in your subscription plan (Standard, Studio, Premium, Enterprise, Education). '<nowiki/>'''ManyCam 7 Lifetime'''' subscription plans are a one-time payment, no renewal or other fees included.
 </blockquote>
 The new language simply replaced ''"ManyCam"'' with ''"ManyCam 7"'' and thus their statement effectively made '''no promises of any upgrades''' because ManyCam 8 had already been released, and no new versions of ManyCam 7 were to be worked on by Paltalk.
-== Customer Reaction ==
+==Customer Reaction==
 After Paltalk's acquisition of ManyCam, many customers posted their experiences and complaints on both personal web blogs and the official ManyCam Forums.
-One user created a post on their personal web blog, describing the situation:
+One user created a post on their personal web blog, describing the situation:<ref name="Amazing CTO (Blog): ManyCam dishonored my lifetime license">[https://web.archive.org/web/20230413205720/https://www.amazingcto.com/beware-manycam-licensing-pricing/ "ManyCam dishonored my lifetime license"] amazingcto.com via The Internet Archive</ref>
-<ref name="Amazing CTO (Blog): ManyCam dishonored my lifetime license">[https://web.archive.org/web/20230413205720/https://www.amazingcto.com/beware-manycam-licensing-pricing/ "ManyCam dishonored my lifetime license"] amazingcto.com via The Internet Archive</ref>
 <blockquote>
@@ Line 71: / Line 70: @@
 </blockquote>
-As is evident from these posts, many customers were unhappy about being placed in the situation that Paltalk put them in, and felt that Paltalk was being dishonest because their actions constituted a classic [[bait and switch|bait-and-switch]] tactic.  Other users agreed with this assessment, saying that they were "'disgusted'": <ref name="ManyCam Forums: Lifetime Sub no longer valid">[https://web.archive.org/web/20231024221248/https://forum.manycam.com/t/lifetime-sub-no-longer-valid-manycam-8/6456 "ManyCam Forums: Lifetime Sub no longer valid"] forum.manycam.com via The Internet Archive</ref>
+As is evident from these posts, many customers were unhappy about being placed in the situation that Paltalk put them in, and felt that Paltalk was being dishonest because their actions constituted a classic [[bait and switch|bait-and-switch]] tactic.  Other users agreed with this assessment, saying that they were "'disgusted'":<ref name="ManyCam Forums: Lifetime Sub no longer valid">[https://web.archive.org/web/20231024221248/https://forum.manycam.com/t/lifetime-sub-no-longer-valid-manycam-8/6456 "ManyCam Forums: Lifetime Sub no longer valid"] forum.manycam.com via The Internet Archive</ref>
 <blockquote>
@@ Line 86: / Line 85: @@
 </blockquote>
-Other customers were thankful that people in the ManyCam online forums had posted their experiences to warn against upgrading. <ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>
+Other customers were thankful that people in the ManyCam online forums had posted their experiences to warn against upgrading.<ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>
 {{Quote box|quote=[USERNAME REDACTED] June 21, 2022, 5:44pm
@@ Line 93: / Line 92: @@
 }}
-At least one customer was evaluating ManyCam as a candidate for purchasing software licenses for their employees.  However, they removed ManyCam from their software candidate list citing Paltalk's deceptive act of changing the "lifetime" license terms to only apply to ManyCam version 7.x. <ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>
+At least one customer was evaluating ManyCam as a candidate for purchasing software licenses for their employees.  However, they removed ManyCam from their software candidate list citing Paltalk's deceptive act of changing the "lifetime" license terms to only apply to ManyCam version 7.x.<ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>
 {{Quote box|quote=[USERNAME REDACTED] June 21, 2022, 8:26pm #41
@@ Line 102: / Line 101: @@
 }}
-Another customer who purchased the "lifetime" license noticed that the new version of "''ManyCam Lite''" had also been updated to put a feature gate on the high resolutions, which now required the new paid subscription. <ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>
+Another customer who purchased the "lifetime" license noticed that the new version of "''ManyCam Lite''" had also been updated to put a feature gate on the high resolutions, which now required the new paid subscription.<ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>
 {{Quote box|quote=[USERNAME REDACTED] June 22, 2022, 4:05pm #42
@@ Line 116: / Line 115: @@
-Yet another customer was upset about changes to the app which Paltalk made to advertise their other self-titled app, "''Paltalk''". <ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>
+Yet another customer was upset about changes to the app which Paltalk made to advertise their other self-titled app, "''Paltalk''".<ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>
 {{Quote box|quote=[USERNAME REDACTED] August 7, 2022, 10:59pm #54
@@ Line 123: / Line 122: @@
 }}
-As evident from these forum posts, many paying customers were not pleased and driven away from ManyCam because of Paltalk's actions.  Understandably, those paying customers were very unhappy when their "lifetime" license no longer worked, as it had for all other versions prior to ManyCam version 8.  Customers noticed that the company had changed the terms of their lifetime licenses after they had purchased such licenses under the promises of free future upgrades.  One customer related their experiences with previous upgrades to compare and contrast with the new situation and highlight their perception of the company's dishonest behavior: <ref name="ManyCam Forums: Lifetime Sub no longer valid"></ref>
+As evident from these forum posts, many paying customers were not pleased and driven away from ManyCam because of Paltalk's actions.  Understandably, those paying customers were very unhappy when their "lifetime" license no longer worked, as it had for all other versions prior to ManyCam version 8.  Customers noticed that the company had changed the terms of their lifetime licenses after they had purchased such licenses under the promises of free future upgrades.  One customer related their experiences with previous upgrades to compare and contrast with the new situation and highlight their perception of the company's dishonest behavior:<ref name="ManyCam Forums: Lifetime Sub no longer valid"></ref>
@@ Line 139: / Line 138: @@
-Another customer agreed with the "AmazingCTO"'s assessment and proposal that Paltalk should honor their previous customers' Lifetime licenses by grandfathering them in: <ref name="ManyCam Forums: Lifetime Sub no longer valid"></ref>
+Another customer agreed with the "AmazingCTO"'s assessment and proposal that Paltalk should honor their previous customers' Lifetime licenses by grandfathering them in:<ref name="ManyCam Forums: Lifetime Sub no longer valid"></ref>
 <blockquote>