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==Consumer-impact summary==
==Consumer-impact summary==


* '''User Freedom''': Service is mandatory for users intending to play online games, however in 2021, free-to-play games do not have this requirement.<ref>{{cite web |last=Warren |first=Tom |date=March 22, 2021 |title=Microsoft rebrands Xbox Live to Xbox network |url=https://www.theverge.com/2021/3/22/22345276/microsoft-xbox-live-network-rebrand-name-change |url-status=live |archive-url=https://web.archive.org/web/20210517220803/https://www.theverge.com/2021/3/22/22345276/microsoft-xbox-live-network-rebrand-name-change |archive-date=May 17, 2021 |access-date=Nov 17, 2025 |work=[[The Verge]]}}</ref>
*'''User Freedom''': Service is mandatory for users intending to play online games, however in 2021, free-to-play games do not have this requirement.<ref>{{cite web |last=Warren |first=Tom |date=March 22, 2021 |title=Microsoft rebrands Xbox Live to Xbox network |url=https://www.theverge.com/2021/3/22/22345276/microsoft-xbox-live-network-rebrand-name-change |url-status=live |archive-url=https://web.archive.org/web/20210517220803/https://www.theverge.com/2021/3/22/22345276/microsoft-xbox-live-network-rebrand-name-change |archive-date=May 17, 2021 |access-date=Nov 17, 2025 |work=[[The Verge]]}}</ref>
* '''User Privacy''': Same data collection practices as-is outlined by other [[Microsoft]] products.<ref name=":0">{{Cite web |date=October 2025 |title=Microsoft Privacy Statement |url=https://www.microsoft.com/en-us/privacy/privacystatement |access-date=Nov 17, 2025 |website=[[Microsoft]]}}</ref> <!-- ; such as [insert examples here]
*'''User Privacy''': Same data collection practices as-is outlined by other [[Microsoft]] products.<ref name=":0">{{Cite web |date=October 2025 |title=Microsoft Privacy Statement |url=https://www.microsoft.com/en-us/privacy/privacystatement |archive-url=https://archive.ph/B0BqU |archive-date=11 Oct 2025 |access-date=Nov 17, 2025 |website=[[Microsoft]]}}</ref><!-- ; such as [insert examples here]


Too lazy to fill this bit in, either future me or someone else will handle it. - JamesTDG -->
Too lazy to fill this bit in, either future me or someone else will handle it. - JamesTDG -->
* '''Business Model''': When formerly ''Xbox Live'', functioned as a [[subscription service]] to access online features. In 2021, it now covers [[Xbox Game Pass|''Xbox Game Pass'']], among other subscription-based monetization models. Additionally receives revenue from product sales on the [[Microsoft Store]].
*'''Business Model''': When formerly ''Xbox Live'', functioned as a [[subscription service]] to access online features. In 2021, it now covers [[Xbox Game Pass|''Xbox Game Pass'']], among other subscription-based monetization models. Additionally receives revenue from product sales on the [[Microsoft Store]].
* '''Market Control''': Exclusively available for [[Xbox]] and [[Windows]] platforms; only option for online features on current [[Xbox]] consoles.
*'''Market Control''': Exclusively available for [[Xbox]] and [[Windows]] platforms; only option for online features on current [[Xbox]] consoles.


==Incidents==
==Incidents==
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===Service shutdowns===
===Service shutdowns===


==== Games for Windows Live - Unknown<!-- Section needs more work, please reference related Wikipedia article for details: https://en.wikipedia.org/w/index.php?title=Games_for_Windows_%E2%80%93_Live --> ====
====Games for Windows Live - Unknown<!-- Section needs more work, please reference related Wikipedia article for details: https://en.wikipedia.org/w/index.php?title=Games_for_Windows_%E2%80%93_Live -->====
''Games for Windows Live'' (GFWL), the version of ''Xbox Live'' intended for [[Windows]] PCs at the time, was announced to shut down on July 1st, 2014,<ref>{{cite web |date=August 19, 2013 |title=Microsoft: Games for Windows Live service ending July 2014 |url=http://www.polygon.com/2013/8/19/4637694/microsoft-games-for-windows-live-service-ending-july-2014 |url-status=live |archive-url=https://web.archive.org/web/20131029201557/http://www.polygon.com/2013/8/19/4637694/microsoft-games-for-windows-live-service-ending-july-2014 |archive-date=October 29, 2013 |access-date=November 17, 2025 |work=Polygon}}</ref> however [[Microsoft]] stated that GFWL would not be shut down roughly 1 month before the announced shutdown.<ref>{{Cite news |last=Maiberg |first=Emanuel |date=June 21, 2014 |title=Microsoft Says It's Not Shutting Down Games for Windows Live |url=http://www.gamespot.com/articles/microsoft-says-it-s-not-shutting-down-games-for-windows-live/1100-6420654/ |url-status=live |archive-url=https://web.archive.org/web/20140625081927/http://www.gamespot.com/articles/microsoft-says-it-s-not-shutting-down-games-for-windows-live/1100-6420654/ |archive-date=June 25, 2014 |access-date=November 17, 2025 |work=Video Games |publisher=Gamespot}}</ref> Regardless of the announcement, features under GFWL progressively deprecated since 2014, most importantly for right to ownership, the game license activation service, which was required in order to launch any game released for GFWL.<ref>{{Cite news |last=Bari |first=Muhammad Ali |date=April 20, 2025 |title=Games For Windows Live Game License Activation Service No Longer Appears To Be Functional |url=https://twistedvoxel.com/games-for-windows-live-license-activation-service-no-longer-functional/ |access-date=Nov 17, 2025 |work=Twisted Voxel}}</ref>
''Games for Windows Live'' (GFWL), the version of ''Xbox Live'' intended for [[Windows]] PCs at the time, was announced to shut down on July 1st, 2014,<ref>{{cite web |date=August 19, 2013 |title=Microsoft: Games for Windows Live service ending July 2014 |url=http://www.polygon.com/2013/8/19/4637694/microsoft-games-for-windows-live-service-ending-july-2014 |url-status=live |archive-url=https://web.archive.org/web/20131029201557/http://www.polygon.com/2013/8/19/4637694/microsoft-games-for-windows-live-service-ending-july-2014 |archive-date=October 29, 2013 |access-date=November 17, 2025 |work=Polygon}}</ref> however [[Microsoft]] stated that GFWL would not be shut down roughly 1 month before the announced shutdown.<ref>{{Cite news |last=Maiberg |first=Emanuel |date=June 21, 2014 |title=Microsoft Says It's Not Shutting Down Games for Windows Live |url=http://www.gamespot.com/articles/microsoft-says-it-s-not-shutting-down-games-for-windows-live/1100-6420654/ |url-status=live |archive-url=https://web.archive.org/web/20140625081927/http://www.gamespot.com/articles/microsoft-says-it-s-not-shutting-down-games-for-windows-live/1100-6420654/ |archive-date=June 25, 2014 |access-date=November 17, 2025 |work=Video Games |publisher=Gamespot}}</ref> Regardless of the announcement, features under GFWL progressively deprecated since 2014, most importantly for right to ownership, the game license activation service, which was required in order to launch any game released for GFWL.<ref>{{Cite news |last=Bari |first=Muhammad Ali |date=April 20, 2025 |title=Games For Windows Live Game License Activation Service No Longer Appears To Be Functional |url=https://twistedvoxel.com/games-for-windows-live-license-activation-service-no-longer-functional/ |archive-url=https://web.archive.org/web/20250420154208/https://twistedvoxel.com/games-for-windows-live-license-activation-service-no-longer-functional/ |archive-date=20 Apr 2025 |access-date=Nov 17, 2025 |work=Twisted Voxel}}</ref>


In 2020, the GFWL client download page was removed, and server support for logging in was wiped. 2 years later, logins stopped functioning.<ref>{{Cite web |title=Games for Windows- Live dead, broken & shutdown without warning, 2020 onwards. |url=https://www.doomworld.com/forum/topic/124458-games-for-windows-live-dead-broken-shutdown-without-warning-2020-onwards/ |url-status=live |archive-url=https://web.archive.org/web/20240809192832/https://www.doomworld.com/forum/topic/124458-games-for-windows-live-dead-broken-shutdown-without-warning-2020-onwards/ |archive-date=August 9, 2024 |access-date=Nov 17, 2025 |website=Doomworld |language=en-US}}</ref><!-- Further research for integration:
In 2020, the GFWL client download page was removed, and server support for logging in was wiped. 2 years later, logins stopped functioning.<ref>{{Cite web |title=Games for Windows- Live dead, broken & shutdown without warning, 2020 onwards. |url=https://www.doomworld.com/forum/topic/124458-games-for-windows-live-dead-broken-shutdown-without-warning-2020-onwards/ |url-status=live |archive-url=https://web.archive.org/web/20240809192832/https://www.doomworld.com/forum/topic/124458-games-for-windows-live-dead-broken-shutdown-without-warning-2020-onwards/ |archive-date=August 9, 2024 |access-date=Nov 17, 2025 |website=Doomworld |language=en-US}}</ref><!-- Further research for integration:
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https://www.youtube.com/watch?v=yntydkFVXjQ -->
https://www.youtube.com/watch?v=yntydkFVXjQ -->


==== Games With Gold - September 2023<!-- Turns out GWG titles for Xbox One required an active Gold subscription, consider integrating it! https://en.wikipedia.org/wiki/Xbox_network#Former --> ====
====Games With Gold - September 2023<!-- Turns out GWG titles for Xbox One required an active Gold subscription, consider integrating it! https://en.wikipedia.org/wiki/Xbox_network#Former -->====
Prior to September 14th, 2023, users who paid for ''Xbox Live Gold'' received 3 free games that were permanently added to the user's account each month under the "Games With Gold" program. When ''Xbox Live Gold'' was transitioned to ''[[Game Pass]] Core'', subscribers instead receive temporary access to a rotating selection of 25 randomly chosen titles on ''Game Pass''.<ref>{{Cite news |last=Yin-Poole |first=Wesley |date=Jul 17, 2023 |title=End of an Era as Microsoft Replaces Xbox Live Gold With Game Pass Core |url=https://www.ign.com/articles/end-of-an-era-as-microsoft-replaces-xbox-live-gold-with-game-pass-core |access-date=Nov 17, 2025 |work=[[IGN]]}}</ref><ref name=":1">{{Cite web |last=McWhertor |first=Michael |date=2023-07-17 |title=Xbox Game Pass Core to replace Xbox Live Gold in September |url=https://www.polygon.com/23797388/xbox-live-gold-ending-game-pass-core |access-date=Nov 17, 2025 |website=Polygon |language=en-US}}</ref><ref name=":2">{{cite web |last=Warren |first=Tom |date=September 14, 2023 |title=Xbox Game Pass Core is launching with 36 games this week |url=https://www.theverge.com/2023/9/13/23871737/xbox-game-pass-core-36-games-release-date |accessdate=Nov 17, 2025 |work=[[The Verge]]}}</ref>
Prior to September 14th, 2023, users who paid for ''Xbox Live Gold'' received 3 free games that were permanently added to the user's account each month under the "Games With Gold" program. When ''Xbox Live Gold'' was transitioned to ''[[Game Pass]] Core'', subscribers instead receive temporary access to a rotating selection of 25 randomly chosen titles on ''Game Pass''.<ref>{{Cite news |last=Yin-Poole |first=Wesley |date=Jul 17, 2023 |title=End of an Era as Microsoft Replaces Xbox Live Gold With Game Pass Core |url=https://www.ign.com/articles/end-of-an-era-as-microsoft-replaces-xbox-live-gold-with-game-pass-core |archive-url=https://web.archive.org/web/20230717153540/https://www.ign.com/articles/end-of-an-era-as-microsoft-replaces-xbox-live-gold-with-game-pass-core |archive-date=17 Jul 2023 |access-date=Nov 17, 2025 |work=[[IGN]]}}</ref><ref name=":1">{{Cite web |last=McWhertor |first=Michael |date=2023-07-17 |title=Xbox Game Pass Core to replace Xbox Live Gold in September |url=https://www.polygon.com/23797388/xbox-live-gold-ending-game-pass-core |access-date=Nov 17, 2025 |website=Polygon |language=en-US}}</ref><ref name=":2">{{cite web |last=Warren |first=Tom |date=September 14, 2023 |title=Xbox Game Pass Core is launching with 36 games this week |url=https://www.theverge.com/2023/9/13/23871737/xbox-game-pass-core-36-games-release-date |accessdate=Nov 17, 2025 |work=[[The Verge]]}}</ref>


==== First-generation Xbox Live Shutdown - 2010<!-- Reference Wikipedia article, ignore Noble 14?  https://en.wikipedia.org/wiki/Xbox_network#First-generation_Xbox_Live_shutdown --> ====
====First-generation Xbox Live Shutdown - 2010<!-- Reference Wikipedia article, ignore Noble 14?  https://en.wikipedia.org/wiki/Xbox_network#First-generation_Xbox_Live_shutdown -->====
[Stub section - to be written]
[Stub section - to be written]


=== Xbox GamePass <!-- Reference Wikipedia article: https://en.wikipedia.org/wiki/Xbox_network#Xbox_Game_Pass --> ===
===Xbox GamePass<!-- Reference Wikipedia article: https://en.wikipedia.org/wiki/Xbox_network#Xbox_Game_Pass -->===
[Stub section - to be written]
[Stub section - to be written]


==See also==
==See also==


=== Online subscription services ===
===Online subscription services===


* [[Nintendo Switch Online|Nintendo Switch Online (NSO)]]
*[[Nintendo Switch Online|Nintendo Switch Online (NSO)]]
* [[PlayStation Network|PlayStation Network (PSN)]]
*[[PlayStation Network|PlayStation Network (PSN)]]


==References==
==References==

Revision as of 19:01, 4 January 2026

Xbox Network
Basic Information
Release Year 2002
Product Type Server, Video Games
In Production Yes
Official Website https://xbox.com/live

Xbox Network, formerly Xbox Live, is a subscription service launched on November 15th, 2002, for the original Xbox. In 2021, Microsoft rebranded Xbox Live to Xbox Network.

Consumer-impact summary

  • User Freedom: Service is mandatory for users intending to play online games, however in 2021, free-to-play games do not have this requirement.[1]
  • User Privacy: Same data collection practices as-is outlined by other Microsoft products.[2]
  • Business Model: When formerly Xbox Live, functioned as a subscription service to access online features. In 2021, it now covers Xbox Game Pass, among other subscription-based monetization models. Additionally receives revenue from product sales on the Microsoft Store.
  • Market Control: Exclusively available for Xbox and Windows platforms; only option for online features on current Xbox consoles.

Incidents

This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the Xbox Network category.

Service shutdowns

Games for Windows Live - Unknown

Games for Windows Live (GFWL), the version of Xbox Live intended for Windows PCs at the time, was announced to shut down on July 1st, 2014,[3] however Microsoft stated that GFWL would not be shut down roughly 1 month before the announced shutdown.[4] Regardless of the announcement, features under GFWL progressively deprecated since 2014, most importantly for right to ownership, the game license activation service, which was required in order to launch any game released for GFWL.[5]

In 2020, the GFWL client download page was removed, and server support for logging in was wiped. 2 years later, logins stopped functioning.[6]

Games With Gold - September 2023

Prior to September 14th, 2023, users who paid for Xbox Live Gold received 3 free games that were permanently added to the user's account each month under the "Games With Gold" program. When Xbox Live Gold was transitioned to Game Pass Core, subscribers instead receive temporary access to a rotating selection of 25 randomly chosen titles on Game Pass.[7][8][9]

First-generation Xbox Live Shutdown - 2010

[Stub section - to be written]

Xbox GamePass

[Stub section - to be written]

See also

Online subscription services

References

  1. Warren, Tom (March 22, 2021). "Microsoft rebrands Xbox Live to Xbox network". The Verge. Archived from the original on May 17, 2021. Retrieved Nov 17, 2025.
  2. "Microsoft Privacy Statement". Microsoft. October 2025. Archived from the original on 11 Oct 2025. Retrieved Nov 17, 2025.
  3. "Microsoft: Games for Windows Live service ending July 2014". Polygon. August 19, 2013. Archived from the original on October 29, 2013. Retrieved November 17, 2025.
  4. Maiberg, Emanuel (June 21, 2014). "Microsoft Says It's Not Shutting Down Games for Windows Live". Video Games. Gamespot. Archived from the original on June 25, 2014. Retrieved November 17, 2025.
  5. Bari, Muhammad Ali (April 20, 2025). "Games For Windows Live Game License Activation Service No Longer Appears To Be Functional". Twisted Voxel. Archived from the original on 20 Apr 2025. Retrieved Nov 17, 2025.
  6. "Games for Windows- Live dead, broken & shutdown without warning, 2020 onwards". Doomworld. Archived from the original on August 9, 2024. Retrieved Nov 17, 2025.
  7. Yin-Poole, Wesley (Jul 17, 2023). "End of an Era as Microsoft Replaces Xbox Live Gold With Game Pass Core". IGN. Archived from the original on 17 Jul 2023. Retrieved Nov 17, 2025.
  8. McWhertor, Michael (2023-07-17). "Xbox Game Pass Core to replace Xbox Live Gold in September". Polygon. Retrieved Nov 17, 2025.
  9. Warren, Tom (September 14, 2023). "Xbox Game Pass Core is launching with 36 games this week". The Verge. Retrieved Nov 17, 2025.