Smartwool adds forced arbitration to EULA: Difference between revisions
m minor tone change. is it good enough yet? |
Removed the tone warning, article now reads better I think! |
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[[File:Smartwool Email.png|thumb|Smartwool email advising consumers of changes to arbitration agreement and process for sending USPS Priority Mail or hand delivery within 30 days.]] | [[File:Smartwool Email.png|thumb|Smartwool email advising consumers of changes to arbitration agreement and process for sending USPS Priority Mail or hand delivery within 30 days.]] | ||
On March 29, 2024, '''[[Smartwool]]''' emailed customers in their database, automatically opting them in to their new terms of use. These new terms of use contain a forced arbitration clause that requires significant effort to opt-out of. | On March 29, 2024, '''[[Smartwool]]''' emailed customers in their database, automatically opting them in to their new terms of use. These new terms of use contain a forced arbitration clause that requires significant effort to opt-out of. | ||
==Background== | ==Background== | ||
Smartwool is an American clothing company specializing in the sale of wool clothing. The incident described in this article is a example of[[Post-purchase EULA modification| post-purchase EULA (End User License Agreement) modification]] <!-- "(colloquially referred to as "EULA roofieing")" - emphasis colloquially - probably means this isn't Wiki-suitable --> that includes a revised [[Forced arbitration|forced arbitration clause]]. Usually associated with software license agreements, an example of why a clothing company | Smartwool is an American clothing company specializing in the sale of wool clothing. The incident described in this article is a example of[[Post-purchase EULA modification| post-purchase EULA (End User License Agreement) modification]] <!-- "(colloquially referred to as "EULA roofieing")" - emphasis colloquially - probably means this isn't Wiki-suitable --> that includes a revised [[Forced arbitration|forced arbitration clause]]. Usually associated with software license agreements, an example of why a clothing company may want to do this is is to avoid paying damages through court if their clothing was defective or harmful. | ||
In the updated terms, opting out of forced arbitration has been made more involved than before. | In the updated terms, opting out of forced arbitration has been made more involved than before. | ||