Smartwool adds forced arbitration to EULA: Difference between revisions
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{{IncidentCargo | |||
|Company=Smartwool | |||
|StartDate=2024-03-29 | |||
|EndDate= | |||
|Status=Active | |||
|ProductLine= | |||
|Product= | |||
|ArticleType=Product | |||
|Type=EULA, Terms of Service | |||
|Description=Smartwool is retroactively opting their customers into an EULA in order to add forced arbitration clauses to their clothing. | |||
}} | |||
[[File:Smartwool Email.png|thumb|Smartwool email advising consumers of changes to arbitration agreement and process for sending USPS Priority Mail or hand delivery within 30 days.]] | [[File:Smartwool Email.png|thumb|Smartwool email advising consumers of changes to arbitration agreement and process for sending USPS Priority Mail or hand delivery within 30 days.]] | ||
On March 29, 2024, '''[[Smartwool]]''' emailed customers in their database, automatically opting them in to their new terms of use. These new terms of use contain a forced arbitration clause that requires significant effort to opt-out of. | On March 29, 2024, '''[[Smartwool]]''' emailed customers in their database, automatically opting them in to their new terms of use. These new terms of use contain a forced arbitration clause that requires significant effort to opt-out of. | ||