Pixel 4a Battery Performance Program: Difference between revisions
fleshed out article Tag: 2017 source edit |
ZenithHelix (talk | contribs) Removed most of "Criticism by Community" section to reduce redundancy with rest of the article, added sources to previous edit. |
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* Users must provide sensitive personal information including social security numbers and bank details | * Users must provide sensitive personal information including social security numbers and bank details | ||
* A $3 USD processing fee is deducted from the compensation | * A $3 USD processing fee is deducted from the compensation | ||
* An annual account fee of $29.95 USD is charged if the account balance does not exceed $2,000 USD in transactions within 12 months | * An annual account fee of $29.95 USD is charged if the account balance does not exceed $2,000 USD in transactions within 12 months<ref>https://payoneer.custhelp.com/app/answers/detail/a_id/43738/~/annual-account-fee</ref> | ||
* Users report being advised to immediately delete their Payoneer account after receiving compensation to avoid fees<ref>https://www.reddit.com/r/Pixel4a/comments/1i1e4ds/i_have_replaced_battery_in_a_local_shop_not/</ref> | * Users report being advised to immediately delete their Payoneer account after receiving compensation to avoid fees<ref>https://www.reddit.com/r/Pixel4a/comments/1i1e4ds/i_have_replaced_battery_in_a_local_shop_not/</ref> | ||
=== Store Credit Limitations === | === Store Credit Limitations === | ||
The $100 USD Google Store credit option has restrictions: | The $100 USD Google Store credit option has restrictions: | ||
* Can't be combined with other promotional codes or ongoing sales | * Can't be combined with other promotional codes or ongoing sales<ref>https://www.reddit.com/r/Pixel4a/comments/1i2zz4g/100_google_store_voucher_code_cannot_be_combined/</ref> | ||
* Must be used on full-price devices in most regions | * Must be used on full-price devices in most regions | ||
* Available only for Pixel phone purchases | * Available only for Pixel phone purchases<ref name=":0" /> | ||
* Cannot be used in conjunction with trade-in offers | * Cannot be used in conjunction with trade-in offers | ||
* Users cannot change their compensation choice after selecting this option<ref>https://www.reddit.com/r/Pixel4a/comments/1i2zz4g/100_google_store_voucher_code_cannot_be_combined/</ref> | * Users cannot change their compensation choice after selecting this option<ref>https://www.reddit.com/r/Pixel4a/comments/1i2zz4g/100_google_store_voucher_code_cannot_be_combined/</ref> | ||
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* The device was released in August 2020; many units are approaching 4.5 years of use | * The device was released in August 2020; many units are approaching 4.5 years of use | ||
* The mandatory nature of the update suggests safety implications rather than performance optimization | * The mandatory nature of the update suggests safety implications rather than performance optimization | ||
* The use of specialized shipping containers marked for "Damaged/Defective Lithium Ion Battery(s)" parallels procedures used for known hazardous devices | * The use of specialized shipping containers marked for "Damaged/Defective Lithium Ion Battery(s)" parallels procedures used for known hazardous devices<ref>https://www.reddit.com/r/Pixel4a/comments/1hxyp6z/certainly_seems_battery_defectrelated_vs_planned/</ref><ref>https://www.cultofmac.com/wp-content/uploads/2016/10/Note-7-return-kit.png</ref> | ||
* The update seems to target specific device serial numbers rather than all units; suggesting a manufacturing batch issue | |||
* The update seems to target specific device serial numbers rather than all units; suggesting a manufacturing batch issue<ref>https://www.theverge.com/2025/1/7/24338566/google-pixel-4a-battery-stability-replacement-reduced-capacity</ref> | |||
=== Precedent in Mobile Phones === | === Precedent in Mobile Phones === | ||
Similar battery-related interventions have occurred previously; Apple's 2017 iPhone throttling was done to prevent unexpected shutdowns in devices with degraded batteries | Similar battery-related interventions have occurred previously; Apple's 2017 iPhone throttling was done to prevent unexpected shutdowns in devices with degraded batteries. | ||
=== Potential Manufacturing Variables === | === Potential Manufacturing Variables === | ||
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# Google's '''communication''' on what the problem with "Impacted Devices" is and how the update seeks to remedy it '''has been vague'''.<ref>https://arstechnica.com/gadgets/2025/01/good-news-bad-news-pixel-4a-is-getting-an-update-but-it-reduces-battery-life/</ref> | # Google's '''communication''' on what the problem with "Impacted Devices" is and how the update seeks to remedy it '''has been vague'''.<ref>https://arstechnica.com/gadgets/2025/01/good-news-bad-news-pixel-4a-is-getting-an-update-but-it-reduces-battery-life/</ref> | ||
#* As Google has not publicly commented on the issue, '''users have been left to speculate''' on what the intent behind the update could be. | #* As Google has not publicly commented on the issue, '''users have been left to speculate''' on what the intent behind the update could be. | ||
== References == | == References == | ||
<references /> | <references /> | ||
[[Category:Incidents]] | [[Category:Incidents]] | ||