Capital One: Difference between revisions
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==Controversies== | ==Controversies== | ||
*In July 2012, Capital One was fined by the [[wikipedia:Office_of_the_Comptroller_of_the_Currency|Office of the Comptroller of the Currency]] and the [[wikipedia:Consumer_Financial_Protection_Bureau|Consumer Financial Protection Bureau]] for misleading millions of its customers, for example by requiring customers to pay extra for payment protection or credit monitoring when they took out a card.<ref>{{Cite web |date=18 Jul 2012 |title=Capital One fined for misleading millions of customers |url=https://www.bbc.com/news/business-18893998 |url-status=live |access-date=16 Mar 2025 |website=[[BBC]]}}</ref> The company agreed to pay $210 million to settle the legal action and to refund two million customers.<ref>{{Cite web |date=18 Jul 2012 |title=FORM 8-K |url= | *In July 2012, Capital One was fined by the [[wikipedia:Office_of_the_Comptroller_of_the_Currency|Office of the Comptroller of the Currency]] and the [[wikipedia:Consumer_Financial_Protection_Bureau|Consumer Financial Protection Bureau]] for misleading millions of its customers, for example by requiring customers to pay extra for payment protection or credit monitoring when they took out a card.<ref>{{Cite web |date=18 Jul 2012 |title=Capital One fined for misleading millions of customers |url=https://www.bbc.com/news/business-18893998 |url-status=live |access-date=16 Mar 2025 |website=[[BBC]]}}</ref> The company agreed to pay $210 million to settle the legal action and to refund two million customers.<ref>{{Cite web |date=18 Jul 2012 |title=FORM 8-K |url=https://pdf.secdatabase.com/1492/0001193125-12-305691.pdf |url-status=live |access-date=16 Mar 2025 |website=[[SEC]]}}</ref> | ||
*In September 2018, Capital One sponsored a tutorial on how to build a computer alongside The Verge that had multiple errors titled "How to Build a Custom PC for Editing, Gaming or Coding", and the video was removed due to backlash from the community.<ref>{{Cite web |last=Lanstrifer |date=12 Dec 2018 |title=The Verge PC Build Video - Original File [1080p] |url=https://www.youtube.com/watch?v=ZDbHnRWSXTk&t=1s |url-status=live |access-date=16 Mar 2025 |website=[[YouTube]]}}</ref> In 2019, The Verge filed a DMCA take-down notice to YouTube to remove all reposts of the original video, alleging copyright infringement. YouTube took down two of the videos, uploaded by YouTube channels BitWit and ReviewTechUSA, while applying a copyright "strike" to these two channels.<ref>{{Cite web |last=Lee |first=Timothy B. |date=19 Feb 2019 |title=Vox lawyers briefly censored YouTubers who mocked The Verge’s bad PC build advice |url=https://arstechnica.com/tech-policy/2019/02/the-verge-briefly-censored-youtubers-who-mocked-its-bad-pc-building-advice/ |url-status=live |access-date=16 Mar 2025 |website=[[ArsTechnica]]}}</ref> | *In September 2018, Capital One sponsored a tutorial on how to build a computer alongside The Verge that had multiple errors titled "How to Build a Custom PC for Editing, Gaming or Coding", and the video was removed due to backlash from the community.<ref>{{Cite web |last=Lanstrifer |date=12 Dec 2018 |title=The Verge PC Build Video - Original File [1080p] |url=https://www.youtube.com/watch?v=ZDbHnRWSXTk&t=1s |url-status=live |access-date=16 Mar 2025 |website=[[YouTube]]}}</ref> In 2019, The Verge filed a DMCA take-down notice to YouTube to remove all reposts of the original video, alleging copyright infringement. YouTube took down two of the videos, uploaded by YouTube channels BitWit and ReviewTechUSA, while applying a copyright "strike" to these two channels.<ref>{{Cite web |last=Lee |first=Timothy B. |date=19 Feb 2019 |title=Vox lawyers briefly censored YouTubers who mocked The Verge’s bad PC build advice |url=https://arstechnica.com/tech-policy/2019/02/the-verge-briefly-censored-youtubers-who-mocked-its-bad-pc-building-advice/ |url-status=live |access-date=16 Mar 2025 |website=[[ArsTechnica]]}}</ref> | ||
*In July 2019, Capital One publicly acknowledged a data breach of credit scores, credit limits, balances, payment history, and contact information of around 100 million clients.<ref>{{Cite web |date=19 Jul 2019 |title=Information on the Capital One cyber incident |url=https://www.capitalone.com/digital/facts2019/ |url-status=live |access-date=16 Mar 2025 |website=[[CapitalOne]]}}</ref> | *In July 2019, Capital One publicly acknowledged a data breach of credit scores, credit limits, balances, payment history, and contact information of around 100 million clients.<ref>{{Cite web |date=19 Jul 2019 |title=Information on the Capital One cyber incident |url=https://www.capitalone.com/digital/facts2019/ |url-status=live |access-date=16 Mar 2025 |website=[[CapitalOne]]}}</ref> | ||