Samsung SmartCam: Difference between revisions
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===Incident=== | ===Incident=== | ||
The first incident clients experienced was about the web application plugin built only for Internet Explorer and that it did not receive any updates or fixes. | The first incident clients experienced was about the web application plugin built only for Internet Explorer and that it did not receive any updates or fixes. | ||
Samsung forum for dropping support for accessing the camera from web browser https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Security-camera-not-working-on-Edge/td-p/2535288 | Samsung forum for dropping support for accessing the camera from web browser<ref>{{Cite web |date=3 May 2023 |title=Security Camera not working on Edge |url=https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Security-camera-not-working-on-Edge/td-p/2535288 |url-status=live |website=Samsung}}</ref> | ||
===Incident=== | ===Incident=== | ||
The second major change on their android mobile app was dropping support for live view from the camera if the phone was not connected to the same network as the camera. This was still allowing customers to liveview the recordings from the camera using VPN. | The second major change on their android mobile app was dropping support for live view from the camera if the phone was not connected to the same network as the camera. This was still allowing customers to liveview the recordings from the camera using VPN. | ||
Samsung forum customers complaining about losing their access to their home security system. https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Viewing-software-for-SNH-V6410PN-smartcam-app-no-longer/td-p/2925583/page/5 | Samsung forum customers complaining about losing their access to their home security system.<ref>{{Cite web |date=15 Jun 2024 |title=Viewing software for SNH-V6410PN smartcam app no longer supported July 2024 |url=https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Viewing-software-for-SNH-V6410PN-smartcam-app-no-longer/td-p/2925583/page/5 |url-status= |website=Samsung}}</ref> | ||
===Incident=== | ===Incident=== | ||
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==Products== | ==Products== | ||
1080p Camera https://www.samsung.com/us/smart-home/security/cameras/smartcam-hd-pro-1080p-full-hd-wifi-camera-snh-p6410bn/ | 1080p Camera<ref>{{Cite web |title=Samsung Smartcam Video Surveilence Camera |url=https://www.samsung.com/us/smart-home/security/cameras/smartcam-hd-pro-1080p-full-hd-wifi-camera-snh-p6410bn/ |url-status=live |access-date=19 Feb 2026 |website=Samsung}}</ref> | ||
==References== | ==References== | ||