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Logitech webcams: Difference between revisions

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Ggodlewski (talk | contribs)
Created page with "{{ProductCargo |Company=Logitech |ProductLine=C9xx webcams |ReleaseYear=2012 |InProduction=Yes |ArticleType=Product |Category=Cameras |Logo=logitech webcams.jpg |Website=https://www.logitech.com/en-us/products/webcams/c930e-business-webcam.960-000971.html }} {{Ph-C-Int}} ==Consumer-impact summary== {{Ph-C-CIS}} ==Incidents== {{Ph-C-Inc}} This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in..."
 
Ggodlewski (talk | contribs)
Initial draft
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|Logo=logitech webcams.jpg
|Logo=logitech webcams.jpg
|Website=https://www.logitech.com/en-us/products/webcams/c930e-business-webcam.960-000971.html
|Website=https://www.logitech.com/en-us/products/webcams/c930e-business-webcam.960-000971.html
}}
}}I just bought C930e. To my surprise unlike my old c920 it does not have h264 hardware encoding. Using mjpeg makes video more noisy. In the internet people are reporting that at some point logitech removed this feature from their products. So basically new C9XX can be different product than old C9XX.
{{Ph-C-Int}}


==Consumer-impact summary==
==Consumer-impact summary==
{{Ph-C-CIS}}


==Incidents==
* Feature removal
{{Ph-C-Inc}}
* False advertising
This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].


===Example incident one (''date'')===
{{Main|link to the main CR Wiki article}}
Short summary of the incident (could be the same as the summary preceding the article).
===Example incident two (''date'')===
...


H264 encoding feature removed at some point. MJPEG has a lower quality and lots of noise. Uncompressed stream does not handle 30fps in 1920x1080.
The model numbers were not changed to reflect degradation.
The website still claims it has this capability.
https://www.logitech.com/en-us/products/webcams/c920e-business-webcam.960-001401.html?sp=1&searchclick=Logitech#specs
[[File:Screenshot 2026-02-06 at 11-37-42 Logitech C920e Business Webcam - Full HD 1080p.png|thumb]]
The only article from logitech was removed:
https://web.archive.org/web/20220219224240/https://www.logitech.com/en-us/video-collaboration/resources/think-tank/articles/article-logitech-and-h264-encoding.html
== Testing ==
# To display all codecs:
v4l2-ctl --info --list-formats -d /dev/video2
...
Type: Video Capture
[0]: 'YUYV' (YUYV 4:2:2)
[1]: 'MJPG' (Motion-JPEG, compressed)
# To display all resolutions/fps:
v4l2-ctl --info --list-formats-ext -d /dev/video2


==See also==
==See also==
{{Ph-C-SA}}


<nowiki>https://en.everybodywiki.com/List_of_cameras_with_onboard_video_compression</nowiki>
<nowiki>https://askubuntu.com/questions/1229986/wrong-webcam-driver</nowiki>
<nowiki>https://www.reddit.com/r/linux/comments/f2icry/psa_logitech_has_removed_hardware_h264_encoder/</nowiki>
<nowiki>https://www.reddit.com/r/logitech/comments/14cmrbt/difference_between_three_revisions_of_c920_webcam/</nowiki>
Article by Logitech is now removed from their website:
<nowiki>https://web.archive.org/web/20220219224240/https://www.logitech.com/en-us/video-collaboration/resources/think-tank/articles/article-logitech-and-h264-encoding.html</nowiki>
<nowiki>https://support.logi.com/hc/en-gb/articles/360036050333-Why-don-t-we-use-H-264</nowiki>


==References==
==References==

Revision as of 10:48, 6 February 2026

Logitech webcams
Basic Information
Release Year 2012
Product Type Cameras
In Production Yes
Official Website https://www.logitech.com/en-us/products/webcams/c930e-business-webcam.960-000971.html

I just bought C930e. To my surprise unlike my old c920 it does not have h264 hardware encoding. Using mjpeg makes video more noisy. In the internet people are reporting that at some point logitech removed this feature from their products. So basically new C9XX can be different product than old C9XX.

Consumer-impact summary

  • Feature removal
  • False advertising


H264 encoding feature removed at some point. MJPEG has a lower quality and lots of noise. Uncompressed stream does not handle 30fps in 1920x1080.

The model numbers were not changed to reflect degradation.

The website still claims it has this capability.

https://www.logitech.com/en-us/products/webcams/c920e-business-webcam.960-001401.html?sp=1&searchclick=Logitech#specs

File:Screenshot 2026-02-06 at 11-37-42 Logitech C920e Business Webcam - Full HD 1080p.png

The only article from logitech was removed:

https://web.archive.org/web/20220219224240/https://www.logitech.com/en-us/video-collaboration/resources/think-tank/articles/article-logitech-and-h264-encoding.html

Testing

# To display all codecs:
v4l2-ctl --info --list-formats -d /dev/video2

...
	Type: Video Capture
	[0]: 'YUYV' (YUYV 4:2:2)
	[1]: 'MJPG' (Motion-JPEG, compressed)
# To display all resolutions/fps:
v4l2-ctl --info --list-formats-ext -d /dev/video2

See also

https://en.everybodywiki.com/List_of_cameras_with_onboard_video_compression

https://askubuntu.com/questions/1229986/wrong-webcam-driver

https://www.reddit.com/r/linux/comments/f2icry/psa_logitech_has_removed_hardware_h264_encoder/

https://www.reddit.com/r/logitech/comments/14cmrbt/difference_between_three_revisions_of_c920_webcam/

Article by Logitech is now removed from their website:

https://web.archive.org/web/20220219224240/https://www.logitech.com/en-us/video-collaboration/resources/think-tank/articles/article-logitech-and-h264-encoding.html

https://support.logi.com/hc/en-gb/articles/360036050333-Why-don-t-we-use-H-264

References