Vodafone disables IPv4 support on mobile broadband network: Difference between revisions
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{{IncidentCargo | <nowiki>{{IncidentCargo | ||
|Company=Vodafone, Telstra, Optus | |Company=Vodafone, Telstra, Optus | ||
|StartDate=2025-06-01 | |StartDate=2025-06-01 | ||
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|ArticleType=Service | |ArticleType=Service | ||
|Type=Discontinued Support | |Type=Discontinued Support | ||
|Description=Vodafone has dropped support for ipv4 on mobile broadband networks, this stops older devices connecting to the internet on their mobile broadband network | |Description=Vodafone has dropped support for ipv4 on mobile broadband networks, this stops older devices connecting to the internet on their mobile broadband network}}</nowiki> | ||
==Background== | ==Background== | ||
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Testing conducted by a consumer advocate, author of this article confirmed that the following devices fail to negotiate a connection when behind a Vodafone 4G/5G gateway: | Testing conducted by a consumer advocate, author of this article confirmed that the following devices fail to negotiate a connection when behind a Vodafone 4G/5G gateway: | ||
* **Gaming Consoles:** PlayStation 4 and Nintendo Switch (specifically affecting connection to Nintendo store ). | *<nowiki>**Gaming Consoles:** PlayStation 4 and Nintendo Switch (specifically affecting connection to Nintendo store ).</nowiki> | ||
* **Smart Media:** Various legacy Smart TV platforms and older IoT hardware. | *<nowiki>**Smart Media:** Various legacy Smart TV platforms and older IoT hardware.</nowiki> | ||
This follows a long-standing history of inconsistent IPv4/IPv6 implementation within Vodafone's infrastructure, which has previously caused routing issues for Australian consumers.<ref>Whirlpool Forums, "Vodafone IPv6," https://forums.whirlpool.net.au/archive/2770930</ref> | This follows a long-standing history of inconsistent IPv4/IPv6 implementation within Vodafone's infrastructure, which has previously caused routing issues for Australian consumers.<ref>Whirlpool Forums, "Vodafone IPv6," https://forums.whirlpool.net.au/archive/2770930</ref> | ||
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==Possible Resolutions== | ==Possible Resolutions== | ||
Affected consumers may attempt the following workarounds to restore connectivity for non-IPv6 devices: | Affected consumers may attempt the following workarounds to restore connectivity for non-IPv6 devices: | ||
* **APN Modification:** Manually forcing the APN protocol to "IPv4" in router settings (though this is increasingly being blocked at the network level). | *<nowiki>**APN Modification:** Manually forcing the APN protocol to "IPv4" in router settings (though this is increasingly being blocked at the network level).</nowiki> | ||
* **Layer 3 Translation:** Utilizing a Cisco router, Adaptive Security Appliance (ASA), or a Linux-based gateway to perform Network Address Translation (NAT) or tunneling. | *<nowiki>**Layer 3 Translation:** Utilizing a Cisco router, Adaptive Security Appliance (ASA), or a Linux-based gateway to perform Network Address Translation (NAT) or tunneling.</nowiki> | ||
* **VPN Tunnels:** Using a router-level VPN that provides a consistent IPv4 endpoint for the local network. <ref>Cisco Troubleshooting, "Understanding Nat64" https://www.cisco.com/c/en/us/support/docs/ip/network-address-translation-nat/217208-understanding-nat64-and-its-configuratio.html </ref> | *<nowiki>**VPN Tunnels:** Using a router-level VPN that provides a consistent IPv4 endpoint for the local network. </nowiki><ref>Cisco Troubleshooting, "Understanding Nat64" https://www.cisco.com/c/en/us/support/docs/ip/network-address-translation-nat/217208-understanding-nat64-and-its-configuratio.html </ref> | ||