Perplexity throttles PRO subscribers without prior notice: Difference between revisions
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== Incident == | ==Incident== | ||
Perplexity has deliberately reduced monthly queries for Pro users without prior notice for all their Pro user base.<ref>{{Cite web |date=2026-02-05 |title=Reddit reports |url=https://www.reddit.com/r/perplexity_ai/comments/1qwhej3/9989_reduction_in_research_quota_over_night/ |url-status=live |archive-url=https://web.archive.org/web/20260208223836/https://www.reddit.com/r/perplexity_ai/comments/1qwhej3/9989_reduction_in_research_quota_over_night/ |archive-date=2026-02-08 |access-date=2026-02-08 |website=Reddit}}</ref> The new limits are the followings: | Perplexity has deliberately reduced monthly queries for Pro users without prior notice for all their Pro user base.<ref>{{Cite web |date=2026-02-05 |title=Reddit reports |url=https://www.reddit.com/r/perplexity_ai/comments/1qwhej3/9989_reduction_in_research_quota_over_night/ |url-status=live |archive-url=https://web.archive.org/web/20260208223836/https://www.reddit.com/r/perplexity_ai/comments/1qwhej3/9989_reduction_in_research_quota_over_night/ |archive-date=2026-02-08 |access-date=2026-02-08 |website=Reddit}}</ref> The new limits are the followings: | ||
* Research: '''600/day -> 20/month''' | *Research: '''600/day -> 20/month''' | ||
* Labs: '''50/month -> 25/month''' | *Labs: '''50/month -> 25/month''' | ||
[[File:2026-02-08-perplexity-new-limits-comparison.webp|alt=Screenshot of queries limits before and after.|thumb|Comparison between queries limits before and after the 2026-02-05 incident.]] | [[File:2026-02-08-perplexity-new-limits-comparison.webp|alt=Screenshot of queries limits before and after.|thumb|Comparison between queries limits before and after the 2026-02-05 incident.]] | ||
== | ==Consumers response== | ||
Users have started opening formal complaints<ref>{{Cite web |date=2026-02-08 |title=Formal Complaints |url=https://discord.com/channels/1047197230748151888/1469840248686121081 |url-status=live |access-date=2026-02-09 |website=Discord}}</ref> on their Discord server, and other socials. | Users have started opening formal complaints<ref>{{Cite web |date=2026-02-08 |title=Formal Complaints |url=https://discord.com/channels/1047197230748151888/1469840248686121081 |url-status=live |access-date=2026-02-09 |website=Discord}}</ref> on their Discord server, and other socials. | ||