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Perplexity throttles PRO subscribers without prior notice: Difference between revisions

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{{Stub}}
{{IncidentCargo
{{IncidentCargo
|Company=Perplexity AI
|Company=Perplexity AI
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|Description=Without prior notice, Research queries for Pro users have been reduced from 600/day to 20/month, and Labs queries from 50/month to 25/month.
|Description=Without prior notice, Research queries for Pro users have been reduced from 600/day to 20/month, and Labs queries from 50/month to 25/month.
}}
}}
==Background==
{{Ph-I-B}}


==Incident==
==Incident==

Revision as of 15:00, 9 February 2026

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Background

Information about the product/service history to provide the necessary context surrounding the incident


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Incident

Perplexity has deliberately reduced monthly queries for Pro users without prior notice for all their Pro user base.[1] The new limits are the followings:

  • Research: 600/day -> 20/month
  • Labs: 50/month -> 25/month
Screenshot of queries limits before and after.
Comparison between queries limits before and after the 2026-02-05 incident.

Consumers response

Users have started opening formal complaints[2] on their Discord server, and other socials.

References

  1. "Reddit reports". Reddit. 2026-02-05. Archived from the original on 2026-02-08. Retrieved 2026-02-08.
  2. "Formal Complaints". Discord. 2026-02-08. Retrieved 2026-02-09.{{cite web}}: CS1 maint: url-status (link)