Cisco Systems, Inc.: Difference between revisions
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Added information about Cisco Bug Search tool withholding crucial data from non-paying customers |
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It would be good to find it archived somewhere since CNet is probably considered more reputable than Networkworld. Or we could maybe link to a Google Translate link for the Golem article. --> | It would be good to find it archived somewhere since CNet is probably considered more reputable than Networkworld. Or we could maybe link to a Google Translate link for the Golem article. --> | ||
===== Withholding bug details from customers without a service contract ===== | |||
Cisco hides bug details (most importantly the "resolution/workaround" of a bug) from non-paying customers. You are required to log into a Cisco account to view bug details, and even then you are only permitted to view 200 bugs a month without paying for a service contract.<ref>{{Cite web |title=Cisco Bug Search Tool |url=https://bst.cisco.com/quickview/bug/CSCvu61065 |url-status=live}}</ref> | |||
"Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract." | |||
==References== | ==References== | ||