Canary: Difference between revisions
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This is a list of all consumer protection incidents related to this product line. | This is a list of all consumer protection incidents related to this product line. | ||
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Revision as of 06:39, 19 February 2026
Canary is a consumer security camera line (including Pro, View, and Flex cameras) produced by Canary, a dedicated home security technology company founded in 2012. Based in New York, the company focuses on smart home surveillance and operates as a subsidiary of Smartfrog & Canary.
Consumer impact summary
The Canary line of home security devices were originally marketed as including a suite of free cloud-based services as part of the purchase price. Buyers report gradual entshitification has ensued, to the point that the original devices have lost most of their value, and the company discounts and sometimes gives away some of its products (previously ~$400) in order to gain customers for the monthly paid services that are now needed in order to restore functionality Canary products were initially sold with. This has lead to some consumers being skeptical towards the brand and doubtful they will spend money with them again.[1]
All video is sent to the cloud, with all the privacy implications of that.
Incidents
This is a list of all consumer protection incidents related to this product line.
| Basic Information | |
|---|---|
| Release Year | |
| Product Type | Security Cameras |
| In Production | Yes |
| Official Website | https://canary.is |
Products
- Pro, View, and Flex cameras
- Premium service (currently $20/mo)
See also
References
- ↑ "Canary slashes features from free tier — cameras are no longer worth it".
I bought a couple Canary cameras a few months ago because they offered free 24h video clip history. They recently sent an email saying that their servers are overwhelmed, so they've changed the free tier to 1) only record 10 second clips 2) not record at night and 3) you won't be able to download the recordings without paying for a monthly subscription.
This sudden reduction in features seems to be a ruse to buy the monthly subscription, and I regret giving these clowns almost $400 for the cameras just to have them force an upsell on me.