Dell: Difference between revisions - Consumer Rights Wiki

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==Incidents==

===Dell XPS 13 Plus quality control (April 28th, 2022)===

Dell ~~chooses to release the product 'Dell~~ XPS 13 Plus', ~~Which was not only broken by it's functions~~, ~~It also was manufactured poorly, As some laptops had their~~ screens ~~easily~~ fall off<ref name=":0">{{Cite news |last=Shilov |first=Anton |date=September 2, 2022 |title=Dell's XPS 13 Plus Has an Adhesive Problem: Screen May Fall Off |url=https://www.tomshardware.com/news/dells-xps-13-plus-has-an-adhesive-problem-screen-may-fall-off |archive-url=https://web.archive.org/web/20250803050612/https://www.tomshardware.com/news/dells-xps-13-plus-has-an-adhesive-problem-screen-may-fall-off |archive-date=3 Aug 2025 |work=Dell's XPS 13 Plus Has an Adhesive Problem: Screen May Fall Off |pages=1}}</ref>, ~~And reviews~~ on ~~amazon saying~~ the product~~' parts do not work properly~~.

Dell releases their XPS 13 Plus laptop. Soon after, many customers began having issues that stemmed from major manufacturing flaws. For instance, the use of an improper adhesive caused the OLED screens to fall off their backplate, often resulting in damaged pixels<ref name=":0">{{Cite news |last=Shilov |first=Anton |date=September 2, 2022 |title=Dell's XPS 13 Plus Has an Adhesive Problem: Screen May Fall Off |url=https://www.tomshardware.com/news/dells-xps-13-plus-has-an-adhesive-problem-screen-may-fall-off |archive-url=https://web.archive.org/web/20250803050612/https://www.tomshardware.com/news/dells-xps-13-plus-has-an-adhesive-problem-screen-may-fall-off |archive-date=3 Aug 2025 |work=Dell's XPS 13 Plus Has an Adhesive Problem: Screen May Fall Off |pages=1}}</ref>. Customers on Amazon have reported other issues, on both the hardware and software ends of the product, saying that their devices are glitching and breaking in all manner of ways.

[https://www.windowscentral.com/dell-xps-13-plus-finally-now-available-starting-1249 The spectacular Dell XPS 13 Plus is finally now available, starting at $1,299]

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[https://www.amazon.com/Dell-9320-Touchscreen-Notebook-Board/dp/B0BBGTT1R3#averageCustomerReviewsAnchor Amaxon reviews of the Dell XPS 13 plus 9320]

The Dell XPS 13 Plus ended up being so bad in all of it's different ways, Not just being uneasy to use, As in the literal screen falling off easily<ref name=":0" />, And complaints about the product just not working as it should be. Looking at reviews, They say things are just glitching, Breaking, and all definitions that fit the idea of "Not working well"

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 ==Incidents==
 ===Dell XPS 13 Plus quality control (April 28th, 2022)===
-Dell chooses to release the product 'Dell XPS 13 Plus', Which was not only broken by it's functions, It also was manufactured poorly, As some laptops had their screens easily fall off<ref name=":0">{{Cite news |last=Shilov |first=Anton |date=September 2, 2022 |title=Dell's XPS 13 Plus Has an Adhesive Problem: Screen May Fall Off |url=https://www.tomshardware.com/news/dells-xps-13-plus-has-an-adhesive-problem-screen-may-fall-off |archive-url=https://web.archive.org/web/20250803050612/https://www.tomshardware.com/news/dells-xps-13-plus-has-an-adhesive-problem-screen-may-fall-off |archive-date=3 Aug 2025 |work=Dell's XPS 13 Plus Has an Adhesive Problem: Screen May Fall Off |pages=1}}</ref>, And reviews on amazon saying the product' parts do not work properly.<!-- majority of this is opinion -->
+Dell releases their XPS 13 Plus laptop. Soon after, many customers began having issues that stemmed from major manufacturing flaws. For instance, the use of an improper adhesive caused the OLED screens to fall off their backplate, often resulting in damaged pixels<ref name=":0">{{Cite news |last=Shilov |first=Anton |date=September 2, 2022 |title=Dell's XPS 13 Plus Has an Adhesive Problem: Screen May Fall Off |url=https://www.tomshardware.com/news/dells-xps-13-plus-has-an-adhesive-problem-screen-may-fall-off |archive-url=https://web.archive.org/web/20250803050612/https://www.tomshardware.com/news/dells-xps-13-plus-has-an-adhesive-problem-screen-may-fall-off |archive-date=3 Aug 2025 |work=Dell's XPS 13 Plus Has an Adhesive Problem: Screen May Fall Off |pages=1}}</ref>. Customers on Amazon have reported other issues, on both the hardware and software ends of the product, saying that their devices are glitching and breaking in all manner of ways.<!-- majority of this is opinion -->
 [https://www.windowscentral.com/dell-xps-13-plus-finally-now-available-starting-1249 The spectacular Dell XPS 13 Plus is finally now available, starting at $1,299]
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 [https://www.amazon.com/Dell-9320-Touchscreen-Notebook-Board/dp/B0BBGTT1R3#averageCustomerReviewsAnchor Amaxon reviews of the Dell XPS 13 plus 9320]
-The Dell XPS 13 Plus ended up being so bad in all of it's different ways, Not just being uneasy to use, As in the literal screen falling off easily<ref name=":0" />, And complaints about the product just not working as it should be. Looking at reviews, They say things are just glitching, Breaking, and all definitions that fit the idea of "Not working well"
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