Colgate: Difference between revisions
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==Incidents== | ==Incidents== | ||
===Removal of app features (2024)=== | ===Removal of app features (2024)=== | ||
In October 2024, users of the "Colgate Connect" (previously "hum") application received pop-up notifications regarding the deprecation of previously existing features, such as "GoPirate!" and "mind your speed".<ref>{{Cite web|url=https://x.com/ChickenLover_YT/status/1846675967369986129| | In October 2024, users of the "Colgate Connect" (previously "hum") application received pop-up notifications regarding the deprecation of previously existing features, such as "GoPirate!" and "mind your speed".<ref>{{Cite web |author=ChickenLover_YT |title=ChickenLover_YT on X |url=https://x.com/ChickenLover_YT/status/1846675967369986129 |website=[[X]] |date=16 Oct 2024 |access-date=19 Mar 2026 |url-status=live |archive-url=https://ghostarchive.org/archive/aeMoW |archive-date=20 Mar 2026 |quote=That moment when your toothbrush app removes over half of its brushing activities for no clear reason. This includes: *Mind Your Speed *Test Your Angles *GoPirate whats happening @Colgate?}}</ref> In December, more features were removed such as "test your angles" and "whitening reminders".<ref name="appstore">{{Cite web |author= |title=Colgate Connect on the App Store |url=https://apps.apple.com/us/app/colgate-connect/id1505852279 |website=[[Apple]] |date= |access-date=19 Mar 2026 |url-status=live |archive-url=https://web.archive.org/web/20250311165224/https://apps.apple.com/us/app/colgate-connect/id1505852279 |archive-date=11 Mar 2025}}</ref> Around this time, the "hum" brand of toothbrushes were quietly discontinued, with existing users not being aware of where to get new brush heads.<ref>{{Cite web |author=MiniJoules |title=Is Colgate Hum being discontinued/phased out? |url=https://old.reddit.com/r/Teethcare/comments/1exr297/is_colgate_hum_being_discontinuedphased_out/ |website=[[Reddit]] |date=21 Aug 2024 |access-date=19 Mar 2026 |url-status=live |archive-url=http://web.archive.org/web/20260222214154/https://old.reddit.com/r/Teethcare/comments/1exr297/is_colgate_hum_being_discontinuedphased_out/ |archive-date=22 Feb 2026}}</ref> Most of the app features did not rely on a constant connection to servers, which made the removal of the app's features all the more confusing to its users.<ref>{{Cite web |author= |title=Colgate Connect - Apps on Google Play |url=https://play.google.com/store/apps/details?id=com.colgate.hum |website=[[Google]] |date= |access-date=25 Mar 2025 |url-status=live |archive-url=https://web.archive.org/web/20250311165146/https://play.google.com/store/apps/details?id=com.colgate.hum |archive-date=11 Mar 2025}}</ref> | ||
<gallery> | <gallery mode=packed heights=182px> | ||
File:Colgate Connect | File:Colgate Connect screenshot 3.jpg|App from 2021 | ||
File:Colgate Connect | File:Colgate Connect screenshot 1.jpg|Popup for GoPirate! deprecation | ||
File:Colgate Connect | File:Colgate Connect screenshot 4.jpg|With GoPirate! | ||
File:Colgate Connect | File:Colgate Connect screenshot 2.jpg|Aftermath of GoPirate! removal | ||
File:Colgate Connect | File:Colgate Connect screenshot 5.jpg|App update notes | ||
File:Colgate Connect | File:Colgate Connect screenshot 6.jpg|Popup for Journal deprecation | ||
</gallery> | </gallery> | ||
Revision as of 02:48, 20 March 2026
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Learn more ▼
| Basic information | |
|---|---|
| Founded | 1806 |
| Legal Structure | Public |
| Industry | Dental |
| Also known as | |
| Official website | https://colgate.com |
Colgate is a dental health company founded in 1806[1] and primarily sells traditional toothbrushes, toothpaste, mouthwash, and whitening strips. With the hum line of toothbrushes, they are sold at a cheaper price in return for more expensive toothbrush heads.
Consumer-impact summary
Freedom
Users can submit data requests and delete their account through the Colgate Connect application.
Privacy
According to the Colgate privacy policy, the data of users is shared with affiliates such as Kolibree with this data including First and last name, Postal address, Telephone number, Email address, Profile picture, and Social media account ID.[2] This data is held for "as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law" and can be deleted by emailing Colgate and Kolibree individually.
Market control
In 2020, over 139.37 million people used Colgate toothpaste.[3]
Incidents
Removal of app features (2024)
In October 2024, users of the "Colgate Connect" (previously "hum") application received pop-up notifications regarding the deprecation of previously existing features, such as "GoPirate!" and "mind your speed".[4] In December, more features were removed such as "test your angles" and "whitening reminders".[5] Around this time, the "hum" brand of toothbrushes were quietly discontinued, with existing users not being aware of where to get new brush heads.[6] Most of the app features did not rely on a constant connection to servers, which made the removal of the app's features all the more confusing to its users.[7]
-
App from 2021 -
Popup for GoPirate! deprecation -
With GoPirate! -
Aftermath of GoPirate! removal -
App update notes -
Popup for Journal deprecation
Products
References
- ↑ "Our Mission". Colgate. Archived from the original on 2025-03-18. Retrieved 2025-03-25.
- ↑ "Privacy Policy". Colgate. 2023-01-01. Archived from the original on 2025-01-25. Retrieved 2025-04-08.
- ↑ Seraina, Andrea (2024-04-03). "Revealing toothpaste statistics: usage, market dynamics, and consumer trends". Alphine White. Archived from the original on 2024-09-15. Retrieved 2025-04-08.
- ↑ ChickenLover_YT (16 Oct 2024). "ChickenLover_YT on X". X. Archived from the original on 20 Mar 2026. Retrieved 19 Mar 2026.
That moment when your toothbrush app removes over half of its brushing activities for no clear reason. This includes: *Mind Your Speed *Test Your Angles *GoPirate whats happening @Colgate?
- ↑ "Colgate Connect on the App Store". Apple. Archived from the original on 11 Mar 2025. Retrieved 19 Mar 2026.
- ↑ MiniJoules (21 Aug 2024). "Is Colgate Hum being discontinued/phased out?". Reddit. Archived from the original on 22 Feb 2026. Retrieved 19 Mar 2026.
- ↑ "Colgate Connect - Apps on Google Play". Google. Archived from the original on 11 Mar 2025. Retrieved 25 Mar 2025.
- ↑ Giordano, Medea (2020-08-25). "Review: Colgate Hum". Wired. Archived from the original on 2025-02-26. Retrieved 2025-03-25.
- ↑ "hum Kids Smart Battery Powered Electric Toothbrush - Colgate". Colgate. Archived from the original on 2025-03-17. Retrieved 2025-03-25.