Qantas: Difference between revisions

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 ==Incidents==
-=== Data Breach (2025) ===
+===Data Breach (2025)===
-In July 2025 a large data breach affected an estimated 5.7 million Qantas customers after a data breach of an off-shore call centre located in the Philippines. This data was said to include email addresses, names and frequent flyer numbers of customers and was claimed to be released to the dark web by cyber-criminal organisation "Scattered Lapsus$ Hunters". This may place many customers at risk of targeted scams, however as of October 2025 the severity of this impact is not clear.
+In July 2025 a large data breach affected an estimated 5.7 million Qantas customers after a data breach of an off-shore call centre located in the Philippines. Qantas informed customers that data in the compromised system included addresses, names, phone numbers, email addresses, Qantas Frequent Flyer numbers, Status tiers, Qantas Frequent Flyer points balances, and Status Credits balances of customers, and was claimed to be released to the dark web by cyber-criminal organisation "Scattered Lapsus$ Hunters". This may place many customers at risk of targeted scams, however as of October 2025 the severity of this impact is not clear.
 ===Sale of tickets for cancelled services (2023)===