Bananabot (talk | contribs)
Added archive URLs for 3 citation(s) using CRWCitationBot
mNo edit summary
Line 13: Line 13:


==Consumer-impact summary==
==Consumer-impact summary==
{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):
{{Ph-C-CIS}}
* User freedom
* User privacy
* Business model
* Market control}}


====Freedom====
*'''Market control:''' According to the Terms of Use, Trump Mobile operates by using the Liberty Mobile wireless network<ref>{{Cite web|url=https://trumpmobile.com/term-of-use|title=Terms of Use|date=2025-06-01|work=Trump Mobile|access-date=2025-10-03 |archive-url=http://web.archive.org/web/20260113181919/https://trumpmobile.com/term-of-use |archive-date=13 Jan 2026}}</ref>, which in return operates on the [[T-Mobile]] network and allegedly "calls a luxury apartment in Trump Tower home after the company was founded in 2018".<ref name="MWL">{{Cite web|url=https://www.mobileworldlive.com/5g/trump-mobile-tied-to-small-florida-company/|title=Trump Mobile tied to small Florida company |first=Mike|last=Robuck|date=2025-06-23|work=Mobile World Live|access-date=2025-10-03 |archive-url=http://web.archive.org/web/20251127050202/https://www.mobileworldlive.com/5g/trump-mobile-tied-to-small-florida-company/ |archive-date=27 Nov 2025}}</ref>
 
====Privacy====
 
====Business model====
 
====Market control====
According to the Terms of Use, Trump Mobile operates by using the Liberty Mobile wireless network<ref>{{Cite web|url=https://trumpmobile.com/term-of-use|title=Terms of Use|date=2025-06-01|work=Trump Mobile|access-date=2025-10-03 |archive-url=http://web.archive.org/web/20260113181919/https://trumpmobile.com/term-of-use |archive-date=13 Jan 2026}}</ref>, which in return operates on the [[T-Mobile]] network and allegedly "calls a luxury apartment in Trump Tower home after the company was founded in 2018".<ref name="MWL">{{Cite web|url=https://www.mobileworldlive.com/5g/trump-mobile-tied-to-small-florida-company/|title=Trump Mobile tied to small Florida company |first=Mike|last=Robuck|date=2025-06-23|work=Mobile World Live|access-date=2025-10-03 |archive-url=http://web.archive.org/web/20251127050202/https://www.mobileworldlive.com/5g/trump-mobile-tied-to-small-florida-company/ |archive-date=27 Nov 2025}}</ref>


==Incidents==
==Incidents==
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].


===Unavailability of service (2025)===
===Unavailability of service (''2025'')===
When the service was announced, journalists and YouTubers bought into the service to test its functionality as an MVNO. When journalist Shira Ovide signed up for the "47 Plan" (being the only available service package on the website), she noted it was "impossible" to enable the service on her phone, with her credit card being instantly charged.<ref name="WP">{{Cite web |url=https://www.washingtonpost.com/technology/2025/06/17/trump-mobile-phone-signup-wireless-service/ |title=I tried signing up for Trump Mobile service. Here’s how it went. |first=Shira |last=Ovide |work=The Washington Post |date=2025-06-17 |access-date=26 June 2025 |archive-url=https://web.archive.org/web/20250617201221/https://www.washingtonpost.com/technology/2025/06/17/trump-mobile-phone-signup-wireless-service/ |archive-date=17 June 2025 |url-status=live}}</ref> Contributing factors to the lack of functionality included the long wait-time for an activation QR code via email, alongside "coming soon" text being displayed on the number activation screen.
When the service was announced, journalists and YouTubers bought into the service to test its functionality as an MVNO. When journalist Shira Ovide signed up for the "47 Plan" (being the only available service package on the website), she noted it was "impossible" to enable the service on her phone, with her credit card being instantly charged.<ref name="WP">{{Cite web |url=https://www.washingtonpost.com/technology/2025/06/17/trump-mobile-phone-signup-wireless-service/ |title=I tried signing up for Trump Mobile service. Here’s how it went. |first=Shira |last=Ovide |work=The Washington Post |date=17 Jun 2025 |access-date=26 June 2025 |archive-url=https://web.archive.org/web/20250617201221/https://www.washingtonpost.com/technology/2025/06/17/trump-mobile-phone-signup-wireless-service/ |archive-date=17 June 2025 |url-status=live}}</ref> Contributing factors to the lack of functionality included the long wait-time for an activation QR code via email, alongside "coming soon" text being displayed on the number activation screen.


===False advertising (2025)===
===False advertising (''2025'')===
Shira Ovide noted in her review that the 47 plan has a "plan telecom tax" of $17.25 a month in addition to the $47.45 in the plan.<ref name="WP" /> When on customer support, YouTuber Stetson Doggett was told Trump Mobile had "no underlying network" and "its own plan", meaning the service did not use networks from [[Verizon]], [[T-Mobile]], or [[AT&T]].<ref>{{Cite web |author=Stetson Doggett |url=https://www.youtube.com/watch?v=KUtSo7dASg0 |title=I Signed Up for Trump Mobile So You Don't Have To |website=[[YouTube]] |date=24 Jun 2025 |access-date=26 Jun 2025 |archive-url=https://preservetube.com/watch?v=KUtSo7dASg0 |archive-date=23 Feb 2026}}</ref> This would be proven false later in the video when under Trump Mobile the service utilized T-Mobile cellular data with an eSim.
Shira Ovide noted in her review that the 47 plan has a "plan telecom tax" of $17.25 a month in addition to the $47.45 in the plan.<ref name="WP" /> When on customer support, YouTuber Stetson Doggett was told Trump Mobile had "no underlying network" and "its own plan", meaning the service did not use networks from [[Verizon]], [[T-Mobile]], or [[AT&T]].<ref>{{Cite web |author=Stetson Doggett |url=https://www.youtube.com/watch?v=KUtSo7dASg0 |title=I Signed Up for Trump Mobile So You Don't Have To |website=[[YouTube]] |date=24 Jun 2025 |access-date=26 Jun 2025 |archive-url=https://preservetube.com/watch?v=KUtSo7dASg0 |archive-date=23 Feb 2026}}</ref> This would be proven false later in the video when under Trump Mobile the service utilized T-Mobile cellular data with an eSim.


Line 42: Line 31:
<gallery>
<gallery>
File:Libertymobileinc USMap.webp|Liberty Mobile map
File:Libertymobileinc USMap.webp|Liberty Mobile map
File:Screenshot 2025-10-03 at 09-03-28 Trump℠ Mobile Putting Excellent 5G Coverage on the Map.png|Trump Mobile map
File:Trump Mobile 5G coverage map ad.png|Trump Mobile map
</gallery>
</gallery>


Line 56: Line 45:


==See also==
==See also==
{{Placeholder box|Link to relevant theme articles or companies with similar incidents.}}
{{Ph-C-SA}}


==References==
==References==