NZXT Flex: Difference between revisions
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'''NZXT Flex''' is a rental service launched in 2024 by [[ | '''NZXT Flex''' is a rental service launched in 2024 by [[NZXT]] for its prebuilt, gaming-focused computers.<ref>https://nzxt.com/news/flex</ref> Customers can choose to rent a pre-built computer from three monthly plans, based on their performance needs and budget, with three main tiers that each also offer a "Prime" upgrade option that includes higher spec components for an additional monthly upcharge. NZXT guarantees PC upgrades every two years and full warranty support. | ||
== Use of false advertising == | ==Use of false advertising== | ||
https://www.pcgamer.com/hardware/gaming-pcs/i-want-to-acknowledge-that-we-messed-up-nzxt-addresses-concerns-about-its-controversial-flex-gaming-pc-rental-program-and-commits-to-taking-action/ | https://www.pcgamer.com/hardware/gaming-pcs/i-want-to-acknowledge-that-we-messed-up-nzxt-addresses-concerns-about-its-controversial-flex-gaming-pc-rental-program-and-commits-to-taking-action/ | ||
=== Inconsistencies between bought and rental PC's === | ===Inconsistencies between bought and rental PC's=== | ||
NZXT has an option to either buy a prebuilt gaming PC, or rent one (Flex). NZXT listed the estimated FPS in various games as the same between the bought and rented PC's, despite swapping out hardware. For example, a bought "Player: Three Prime" model would come with an RTX 4090, while the rental version only comes with a 4080 SUPER.<ref>https://beefsuplex.com/news/gamers-nexus-calls-out-nzxt/</ref><ref>https://www.theverge.com/2024/12/1/24310181/nzxt-pc-rental-program-gamers-nexus-investigation</ref><ref>https://www.gamespot.com/articles/new-video-claims-nzxt-pc-rental-program-is-a-scam-company-says-its-looking-into-it/1100-6528179/</ref> These two GPUs have vastly different performance, with the 4090 having an average of +25% over the 4080 SUPER.<ref>https://hardwaretimes.com/nvidia-rtx-4080-vs-4080-super-vs-4090/</ref> | NZXT has an option to either buy a prebuilt gaming PC, or rent one (Flex). NZXT listed the estimated FPS in various games as the same between the bought and rented PC's, despite swapping out hardware. For example, a bought "Player: Three Prime" model would come with an RTX 4090, while the rental version only comes with a 4080 SUPER.<ref>https://beefsuplex.com/news/gamers-nexus-calls-out-nzxt/</ref><ref>https://www.theverge.com/2024/12/1/24310181/nzxt-pc-rental-program-gamers-nexus-investigation</ref><ref>https://www.gamespot.com/articles/new-video-claims-nzxt-pc-rental-program-is-a-scam-company-says-its-looking-into-it/1100-6528179/</ref> These two GPUs have vastly different performance, with the 4090 having an average of +25% over the 4080 SUPER.<ref>https://hardwaretimes.com/nvidia-rtx-4080-vs-4080-super-vs-4090/</ref> | ||
== Day-to-day switching of specifications and pricing == | ==Day-to-day switching of specifications and pricing== | ||
https://www.theverge.com/2024/12/1/24310181/nzxt-pc-rental-program-gamers-nexus-investigation | https://www.theverge.com/2024/12/1/24310181/nzxt-pc-rental-program-gamers-nexus-investigation | ||
{{Clear}} | {{Clear}} | ||
=== Basic Specifications and Pricing === | ===Basic Specifications and Pricing=== | ||
As of January 14, 2025, the core component selection and pricing for each tier of the service for customers in the US was as follows: | As of January 14, 2025, the core component selection and pricing for each tier of the service for customers in the US was as follows: | ||
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</div> | </div> | ||
== Overly broad | ==Overly broad subscription-agreement terms by Fragile== | ||
https://fragile.co/legal/subscription-agreement | https://fragile.co/legal/subscription-agreement | ||
== Follow-up by NZXT == | ==Follow-up by NZXT== | ||
https://www.pcgamer.com/hardware/gaming-pcs/i-want-to-acknowledge-that-we-messed-up-nzxt-addresses-concerns-about-its-controversial-flex-gaming-pc-rental-program-and-commits-to-taking-action/ | https://www.pcgamer.com/hardware/gaming-pcs/i-want-to-acknowledge-that-we-messed-up-nzxt-addresses-concerns-about-its-controversial-flex-gaming-pc-rental-program-and-commits-to-taking-action/ | ||
== References == | ==References== | ||
<references /> | |||