Elgato forces Stream Deck users to sign up: Difference between revisions

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m References: Added archived links and replaced Reddit link with privacy frontend link
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{{IncidentCargo
{{IncidentCargo
|Company=Elgato
|Company=Elgato
|StartDate=
|StartDate=2023-10-24
|EndDate=
|EndDate=
|Status=
|Status=
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|Description=
|Description=
}}
}}
Elgato has removed the option to download or update plugins from their marketplace for their product, Stream Deck, without an Elgato account. Following this change, Stream Deck users must have an account to add content to their device this way.
 
{{Wplink|Elgato}} has removed the option to download or update plugins from their marketplace for their product, Stream Deck, without an Elgato account. Following this change, Stream Deck users must have an account to add content to their device this way.
==Background==
==Background==
{{Placeholder box|Information about the product/service history to provide the necessary context surrounding the incident}}
{{Placeholder box|Information about the product/service history to provide the necessary context surrounding the incident}}
Until [https://www.elgato.com/us/en/s/downloads Stream deck software] version 6.4, user could install any plugins without account. With 6.4 update plugin installation process changed. Company provides instructions for that on their [https://help.elgato.com/hc/en-us/articles/11434818801293-Elgato-Stream-Deck-How-to-Install-and-Uninstall-Stream-Deck-Plugins support side].  
Until Stream Deck software version 6.4, the user could install any plugins without an account. Following the 6.4 update, the plugin installation process changed. Elgato provides instructions for that on their [https://help.elgato.com/hc/en-us/articles/11434818801293-Elgato-Stream-Deck-How-to-Install-and-Uninstall-Stream-Deck-Plugins support site].  
==[Incident]==
==[Incident]==
{{Placeholder box|Change this section's title to be descriptive of the incident.
{{Placeholder box|Change this section's title to be descriptive of the incident.
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{{reflist}}https://marketplace.elgato.com/learn/announcements/stream-deck-marketplace-questions-answered - [https://web.archive.org/web/20251213071454/https://marketplace.elgato.com/learn/announcements/stream-deck-marketplace-questions-answered Archived Link] ''(Snapshot Date: Feb 9 2026)''
{{reflist}}https://marketplace.elgato.com/learn/announcements/stream-deck-marketplace-questions-answered - [https://web.archive.org/web/20251213071454/https://marketplace.elgato.com/learn/announcements/stream-deck-marketplace-questions-answered Archived Link] ''(Snapshot Date: Feb 9 2026)''


https://redlib.aosus.link/r/elgato/comments/17mqcda/updating_plugins_on_stream_deck_64_without_an/ - [https://web.archive.org/web/20260302160600/https://redlib.aosus.link/r/elgato/comments/17mqcda/updating_plugins_on_stream_deck_64_without_an/ Archived Link] ''(Snapshot Date:'' ''Mar 2 2026)''{{Placeholder box|[[mw:Help:VisualEditor/User_guide#Editing_categories|Add a category]] with the same name as the product, service, website, software, product line or company that this article is about.
https://reddit.com/comments/17mqcda - [https://web.archive.org/web/20260302160600/https://redlib.aosus.link/r/elgato/comments/17mqcda/updating_plugins_on_stream_deck_64_without_an/ Archived Link] ''(Snapshot Date:'' ''Mar 2 2026)''
 
[[Category:Elgato]]
The "Incidents" category is not needed.}}