A German TV show going by Team Wallraff released the episode "Disgust, Exploitation, and Scandals", on October 10, 2022, highlighting the companies several health violations, including; <ref name=":0" />
A German TV show going by Team Wallraff released the episode "Disgust, Exploitation, and Scandals", on October 10, 2022, highlighting the companies several health violations, including; <ref name=":0" />
* Customers were served moldy bread, usually up to 3 months old, and were partially cooked so customers wouldn't notice
*Customers were served moldy bread, usually up to 3 months old, and were partially cooked so customers wouldn't notice
* Employees didn't wash their hands after smoking, taking out trash, or using the bathroom
*Employees didn't wash their hands after smoking, taking out trash, or using the bathroom
* One Restaurant was infected with Mice
*One Restaurant was infected with Mice
* Expired contents in Sauce bottles were added with new sauce without being washed.
*Expired contents in Sauce bottles were added with new sauce without being washed.
* Pushed back expiry dates on products until sold
*Pushed back expiry dates on products until sold
After the episode aired, Burger King shut down all of the locations aired on the episode and released an public statement via their website, announcing plans to remodel over 100 restaurants, leadership changes with health director, and setting up a whistleblower hotline for any staff related concerns. <ref>{{Cite web |last=Dean |first=Grace |date=2022-10-10 |title=Some German Burger King restaurants served out-of-date bacon, had mouse infestations, and sold vegan burgers contaminated by meat, according to an undercover investigation |url=https://www.businessinsider.com/burger-king-expired-food-vegan-products-mice-maggots-hygiene-germany-2022-10 |url-status=live |archive-url=https://web.archive.org/web/20230721103957/https://www.businessinsider.com/burger-king-expired-food-vegan-products-mice-maggots-hygiene-germany-2022-10 |archive-date=2023-07-21 |access-date=2026-03-03 |website=Business Insider}}</ref><ref>{{Cite web |date=2022-09-29 |title=Press |url=https://www.burgerking.de/presse |url-status=live |archive-date= |access-date=2026-03-03 |website=Burger King}}</ref><blockquote>"clear training and operating standards are a top priority. Whenever we see an example of our strict standards not being followed, we accept the accountability of needing to train better and manage more thoroughly." -- Heather McIntyre</blockquote>
After the episode aired, Burger King shut down all of the locations aired on the episode and released an public statement via their website, announcing plans to remodel over 100 restaurants, leadership changes with health director, and setting up a whistleblower hotline for any staff related concerns. <ref>{{Cite web |last=Dean |first=Grace |date=2022-10-10 |title=Some German Burger King restaurants served out-of-date bacon, had mouse infestations, and sold vegan burgers contaminated by meat, according to an undercover investigation |url=https://www.businessinsider.com/burger-king-expired-food-vegan-products-mice-maggots-hygiene-germany-2022-10 |url-status=live |archive-url=https://web.archive.org/web/20230721103957/https://www.businessinsider.com/burger-king-expired-food-vegan-products-mice-maggots-hygiene-germany-2022-10 |archive-date=2023-07-21 |access-date=2026-03-03 |website=Business Insider}}</ref><ref>{{Cite web |date=2022-09-29 |title=Press |url=https://www.burgerking.de/presse |url-status=live |archive-date= |access-date=2026-03-03 |website=Burger King}}</ref><blockquote>"clear training and operating standards are a top priority. Whenever we see an example of our strict standards not being followed, we accept the accountability of needing to train better and manage more thoroughly." -- Heather McIntyre[[File:Burger King Advertisment Product.png|thumb|Burger King Advertisement Product]][[File:Burger King Actual Burger Product.png|thumb|Burger King Actual Burger Product]]</blockquote>
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Burger King category.
A German TV show going by Team Wallraff released the episode "Disgust, Exploitation, and Scandals", on October 10, 2022, highlighting the companies several health violations, including; [1]
Customers were served moldy bread, usually up to 3 months old, and were partially cooked so customers wouldn't notice
Employees didn't wash their hands after smoking, taking out trash, or using the bathroom
One Restaurant was infected with Mice
Expired contents in Sauce bottles were added with new sauce without being washed.
Pushed back expiry dates on products until sold
After the episode aired, Burger King shut down all of the locations aired on the episode and released an public statement via their website, announcing plans to remodel over 100 restaurants, leadership changes with health director, and setting up a whistleblower hotline for any staff related concerns. [2][3]
"clear training and operating standards are a top priority. Whenever we see an example of our strict standards not being followed, we accept the accountability of needing to train better and manage more thoroughly." -- Heather McIntyre
On March 28, 2022, Walter Coleman, Marco DiLeonardo, Matthew Fox and Madelyn Salzman, and several other customers filed a lawsuit against Burger King for allegedly false advertising their burgers to appear 35% larger than the actual product. On May 5, 2025, U.S. District Judge Roy K. Altman allowed the case to proceed, citing enough justification for it to not be a mere "exaggeration" [4]
A Burger King spokesman responded by saying;
"the plaintiffs’ claims are false. The flame-grilled beef patties portrayed in our advertising are the same patties used in the millions of burgers we serve to guests across the U.S.." [5]
