Arlo: Difference between revisions
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Arlo is a | Arlo is a surveillance camera company established in 2014, originally as a division of Netgear. It has been an independent company since 2018. It specializes in smart home security products including cameras, baby monitoring cameras, doorbells, and security systems. These products are connected to Arlo cloud servers.<ref name=":0"> [https://en.wikipedia.org/wiki/Arlo_Technologies "Arlo Technologies"], wikipedia.org , sourced 20 Jan 2025</ref> | ||
==Consumer | ==Consumer protection summary== | ||
====Privacy==== | ====Privacy==== | ||
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====Transparency==== | ====Transparency==== | ||
*Arlo makes a "Privacy Pledge" separate from its privacy policy. In this pledge Arlo promises "military-grade encryption," "privacy and security by design," "responsible disclosure" | *Arlo makes a "Privacy Pledge" separate from its privacy policy. In this pledge Arlo promises "military-grade encryption," "privacy and security by design," "responsible disclosure," and "limited data collection," among other details.<ref name=":2">[https://www.arlo.com/en-us/privacy-pledge.html "Privacy pledge"], arlo.com, sourced 20 Jan 2025</ref> | ||
*Arlo publishes a bi-annual transparency report in which information such as the number and result of law enforcement requests is included.<ref>[https://www.arlo.com/en-us/regulatory.html "Policies"], arlo.com, sourced 20 Jan 2025</ref> | *Arlo publishes a bi-annual transparency report in which information such as the number and result of law enforcement requests is included.<ref>[https://www.arlo.com/en-us/regulatory.html "Policies"], arlo.com, sourced 20 Jan 2025</ref> | ||
*"Arlo Secure Plan" subscribers are automatically opted out of interest-based in-app advertising, contrasting with non-subscribers.<ref name=":2" /> | *"Arlo Secure Plan" subscribers are automatically opted out of interest-based in-app advertising, contrasting with non-subscribers.<ref name=":2" /> | ||
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*Arlo hardware must use Arlo cloud servers to store and deal with collected data.<ref name=":3">[https://kb.arlo.com/000063018/Arlo-Legacy-Cameras-End-of-Life "End of Life for Arlo Legacy Cameras and Arlo Services",arlo.com, sourced 20 Jan 2025], arlo.com</ref><ref>[https://community.arlo.com/t5/Arlo-Q/Arlo-Q-End-of-Life-Policy-and-Arlo-Q/m-p/1895490#M11966 "Arlo Q End of Life Policy and Arlo Q"], Thread on arlo.com community forum, sourced 20 Jan 2025</ref> | *Arlo hardware must use Arlo cloud servers to store and deal with collected data.<ref name=":3">[https://kb.arlo.com/000063018/Arlo-Legacy-Cameras-End-of-Life "End of Life for Arlo Legacy Cameras and Arlo Services",arlo.com, sourced 20 Jan 2025], arlo.com</ref><ref>[https://community.arlo.com/t5/Arlo-Q/Arlo-Q-End-of-Life-Policy-and-Arlo-Q/m-p/1895490#M11966 "Arlo Q End of Life Policy and Arlo Q"], Thread on arlo.com community forum, sourced 20 Jan 2025</ref> | ||
==Consumer | ==Consumer protection incidents== | ||
====End of | ==== End of life for Arlo legacy cameras and services (Jul. 2023–Jan. 2025) ==== | ||
On July 1st of 2023, Arlo announced two of their popular home security cameras would be designated End Of Life (EOL). In January 1st of 2025, Arlo designated 6 more popular products to this category.<ref name=":3" /> | On July 1st of 2023, Arlo announced two of their popular home security cameras would be designated End Of Life (EOL). In January 1st of 2025, Arlo designated 6 more popular products to this category.<ref name=":3" /> | ||