NZXT Flex: Difference between revisions
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|Website=https://nzxt.com/collection/flex | |Website=https://nzxt.com/collection/flex | ||
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'''NZXT Flex''' is a [[electronics leasing]] service launched in 2024 by [[NZXT]] in partnership with Fragile (a Software company that provides "layered financing" and services on top of hardware subscriptions,<ref>{{Cite web |title=Fragile company profile |url=https://tracxn.com/d/companies/fragile/__IHcXfD8Mcy-IkjmKTBsCtGr0PzSjZve_Y147UR110MA |url-status=live |access-date=18 Mar 2025 |website=Tracxn |archive-url=http://web.archive.org/web/20250708194616/https://tracxn.com/d/companies/fragile/__IHcXfD8Mcy-IkjmKTBsCtGr0PzSjZve_Y147UR110MA |archive-date=8 Jul 2025}}</ref><ref name=":0">{{Cite web |title=Subscription Agreement |url=https://fragile.co/legal/subscription-agreement |url-status=live |access-date=18 Mar 2025 |website=Fragile |archive-url=http://web.archive.org/web/20250329182709/https://fragile.co/legal/subscription-agreement |archive-date=29 Mar 2025}}</ref>) for its prebuilt, gaming-focused desktop computers.<ref name=":1">{{Cite web |date=31 Jul 2024 |title=NZXT Announces NZXT Flex a PC Gaming Subscription Service |url=https://nzxt.com/news/flex |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]] |archive-url=http://web.archive.org/web/20250404225809/https://nzxt.com/news/flex |archive-date=4 Apr 2025}}</ref> Customers can choose to rent a pre-built gaming computer from three monthly plans, based on their performance needs and budget, with three main tiers that each also offer a "Prime" upgrade option that includes higher spec components for an additional monthly upcharge. NZXT guarantees PC upgrades every two years and full warranty support.<ref>{{Cite web |title=Flex: Two Subscription PC |url=https://nzxt.com/flex/flex-two |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]] |archive-url=http://web.archive.org/web/20250224032725/https://nzxt.com/flex/flex-two |archive-date=24 Feb 2025}}</ref> | '''NZXT Flex''' is a [[electronics leasing]] service launched in 2024 by [[NZXT]] in partnership with Fragile (a Software company that provides "layered financing" and services on top of hardware subscriptions,<ref>{{Cite web |title=Fragile company profile |url=https://tracxn.com/d/companies/fragile/__IHcXfD8Mcy-IkjmKTBsCtGr0PzSjZve_Y147UR110MA |url-status=live |access-date=18 Mar 2025 |website=Tracxn |archive-url=http://web.archive.org/web/20250708194616/https://tracxn.com/d/companies/fragile/__IHcXfD8Mcy-IkjmKTBsCtGr0PzSjZve_Y147UR110MA |archive-date=8 Jul 2025}}</ref><ref name=":0">{{Cite web |title=Subscription Agreement |url=https://fragile.co/legal/subscription-agreement |url-status=live |access-date=18 Mar 2025 |website=Fragile |archive-url=http://web.archive.org/web/20250329182709/https://fragile.co/legal/subscription-agreement |archive-date=29 Mar 2025}}</ref>) for its prebuilt, gaming-focused desktop computers.<ref name=":1">{{Cite web |date=31 Jul 2024 |title=NZXT Announces NZXT Flex a PC Gaming Subscription Service |url=https://nzxt.com/news/flex |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]] |archive-url=http://web.archive.org/web/20250404225809/https://nzxt.com/news/flex |archive-date=4 Apr 2025}}</ref> Customers can choose to rent a pre-built gaming computer from three monthly plans, based on their performance needs and budget, with three main tiers that each also offer a "Prime" upgrade option that includes higher spec components for an additional monthly upcharge. NZXT guarantees PC upgrades every two years and full warranty support.<ref>{{Cite web |title=Flex: Two Subscription PC |url=https://nzxt.com/flex/flex-two |url-status=live |access-date=18 Mar 2025 |website=[[NZXT]] |archive-url=http://web.archive.org/web/20250224032725/https://nzxt.com/flex/flex-two |archive-date=24 Feb 2025}}</ref> | ||
[[File:NZXT Flex store page.png|alt=NZXT Flex store page|thumb|NZXT Flex store page]] | [[File:NZXT Flex store page.png|alt=NZXT Flex store page|thumb|NZXT Flex store page]] | ||
==Predatory pricing== | ==Predatory pricing== | ||
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===Inconsistent and misleading product specifications=== | ===Inconsistent and misleading product specifications=== | ||
NZXT has an option to either buy a prebuilt gaming PC, or rent one (Flex). NZXT listed the estimated FPS in various games as the same between the bought and rented PC's, despite swapping out hardware. For example, a bought "Player: Three Prime" model would come with an RTX 4090, while the rental version only comes with a 4080 SUPER.<ref name=":4" /><ref name=":3">{{Cite web |last=Roth |first=Emma |date=1 Dec 2024 |title=Gamers Nexus claims NZXT’s Flex PC rental program is a ‘scam’ |url=https://www.theverge.com/2024/12/1/24310181/nzxt-pc-rental-program-gamers-nexus-investigation |url-status=live |access-date=18 Mar 2025 |website= | NZXT has an option to either buy a prebuilt gaming PC, or rent one (Flex). NZXT listed the estimated FPS in various games as the same between the bought and rented PC's, despite swapping out hardware. For example, a bought "Player: Three Prime" model would come with an RTX 4090, while the rental version only comes with a 4080 SUPER.<ref name=":4" /><ref name=":3">{{Cite web |last=Roth |first=Emma |date=1 Dec 2024 |title=Gamers Nexus claims NZXT’s Flex PC rental program is a ‘scam’ |url=https://www.theverge.com/2024/12/1/24310181/nzxt-pc-rental-program-gamers-nexus-investigation |url-status=live |access-date=18 Mar 2025 |website=The Verge |archive-url=http://web.archive.org/web/20251212160155/https://www.theverge.com/2024/12/1/24310181/nzxt-pc-rental-program-gamers-nexus-investigation |archive-date=12 Dec 2025}}</ref><ref>{{Cite web |last=Benfell |first=Grace |date=2 Dec 2024 |title=New Video Claims NZXT PC Rental Program Is "A Scam," Company Says It's Looking Into It |url=https://www.gamespot.com/articles/new-video-claims-nzxt-pc-rental-program-is-a-scam-company-says-its-looking-into-it/1100-6528179/ |url-status=live |access-date=18 Mar 2025 |website=GameSpot |archive-url=http://web.archive.org/web/20251006071611/https://www.gamespot.com/articles/new-video-claims-nzxt-pc-rental-program-is-a-scam-company-says-its-looking-into-it/1100-6528179/ |archive-date=6 Oct 2025}}</ref> These two GPUs have vastly different performance, with the 4090 having an average of +25% over the 4080 SUPER.<ref>{{Cite web |last=@areej |date=26 Apr 2024 |title=NVIDIA RTX 4080 vs 4080 Super vs 4090: 34 Benchmark Comparisons |url=https://hardwaretimes.com/nvidia-rtx-4080-vs-4080-super-vs-4090/ |url-status=live |access-date=18 Mar 2025 |website=HardwareTimes |archive-url=http://web.archive.org/web/20250708194616/https://hardwaretimes.com/nvidia-rtx-4080-vs-4080-super-vs-4090/ |archive-date=8 Jul 2025}}</ref> | ||
==Excessive fees== | ==Excessive fees== | ||