Bait-and-switch: Difference between revisions
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==Legality== | ==Legality== | ||
In the United States, the [[Federal Trade Commission| | In the United States, the [[Federal Trade Commission|Federal Trade Commission]] (FTC) has issued a Notice that it has determined that bait and switch sales practices are unfair or deceptive trade practices, and violate the FTC Act.<ref>https://www.ftc.gov/enforcement/penalty-offenses/bait-switch</ref><ref>https://www.ftc.gov/system/files/ftc_gov/pdf/Bait-Switch.pdf</ref> And in December 2024, the Commission announced a "Bipartisan Rule Banning Junk Ticket and Hotel Fees", in an effort to end the hidden fees when buying tickets or accomodation:<ref>https://www.ftc.gov/news-events/news/press-releases/2024/12/federal-trade-commission-announces-bipartisan-rule-banning-junk-ticket-hotel-fees</ref><blockquote>"The Junk Fees Rule will ensure that pricing information is presented in a timely, transparent, and truthful way to consumers of live-event tickets and short-term lodging, two industries whose pricing practices the Commission has studied in particular. Consumers searching for hotels or vacation rentals or seats at a show or sporting event will no longer be surprised by a pile of “resort,” “convenience,” or “service” fees inflating the advertised price. By requiring up-front disclosure of total price including fees, the rule will make comparison shopping easier, resulting in savings for consumers and leveling the competitive playing field." | ||
FTC, Press Release. December 17, 2024</blockquote> | FTC, Press Release. December 17, 2024</blockquote>The aim of this rule is to force companies and sellers of these goods to be more transparent. | ||
==Recent cases== | ==Recent cases== | ||
*FTC Sends More Than $1.1 Million in Refunds to Consumers Deceived by Bait-and-Switch Ads for LASIK Vision Correction Procedures.<ref>https://www.ftc.gov/news-events/news/press-releases/2024/10/ftc-sends-more-11-million-refunds-consumers-deceived-bait-switch-ads-lasik-vision-correction</ref> | *FTC Sends More Than $1.1 Million in Refunds to Consumers Deceived by Bait-and-Switch Ads for LASIK Vision Correction Procedures.<ref>https://www.ftc.gov/news-events/news/press-releases/2024/10/ftc-sends-more-11-million-refunds-consumers-deceived-bait-switch-ads-lasik-vision-correction</ref> | ||
== See also == | |||
* [[Post-purchase EULA modification]] | |||
* [[Retroactively amended purchase]] | |||
* [[Retroactive policy enforcement]] | |||
==References== | ==References== |