Netflix stream-quality controversy: Difference between revisions
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Netflix places limits on your ability to receive a 4k stream and does not disclose all conditions under which these limits apply. Netflix defaults users to the 4K premium plan when signing up new users, while obfuscating the fact that they place willful, purposeful limitations on your ability to receive a 4K stream. '''If users were fully informed of these limitations, they might elect to not subscribe to the more expensive plan that netflix defaults new customers to; but this information is not provided to the customer.''' This would not be an issue if Netflix provided this information upfront, but they do not. This is even worse than the [[EULA roofie]]<ref>[[EULA roofie]]</ref> , as all prerequisites to receive a 4k stream are not even listed in the terms of use<ref>https://help.netflix.com/legal/termsofuse</ref>, terms & conditions<ref>https://www.netflix.shop/pages/terms-conditions | Netflix places limits on your ability to receive a 4k stream and does not disclose all conditions under which these limits apply. Netflix defaults users to the 4K premium plan when signing up new users, while obfuscating the fact that they place willful, purposeful limitations on your ability to receive a 4K stream. '''If users were fully informed of these limitations, they might elect to not subscribe to the more expensive plan that netflix defaults new customers to; but this information is not provided to the customer.''' This would not be an issue if Netflix provided this information upfront, but they do not. This is even worse than the [[EULA roofie]]<ref>[[EULA roofie]]</ref> , as all prerequisites to receive a 4k stream are not even listed in the terms of use<ref>https://help.netflix.com/legal/termsofuse</ref>, terms & conditions<ref>https://www.netflix.shop/pages/terms-conditions | ||
</ref>, or help page<ref>https://help.netflix.com/en/node/13444 | </ref>, or help page<ref>https://help.netflix.com/en/node/13444</ref>. | ||
Netflix, in their [https://help.netflix.com/legal/termsofuse Terms of Service] (TOS), lists reasons why the quality of its content may vary from different devices, as stated in clause 4.7: "The quality of the display of the Netflix content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection." One of the factors not listed is the use of [https://developers.google.com/widevine/drm/overview Widevine], a Digital Rights Management (DRM) software which is embedded into most web browsers such as Chrome, Chromium, Electron (CEF), Firefox, Edge, Opera, Safari, etc. A DRM protects media hosted on Netflix from being screen-captured, with one of the methods using "SECURE_DECODE", which uses Widevine to decode each frame displayed. This method demands more bandwidth, with Netflix appeasing the disparity by decreasing the quality to 720p on web browsers. | Netflix, in their [https://help.netflix.com/legal/termsofuse Terms of Service] (TOS), lists reasons why the quality of its content may vary from different devices, as stated in clause 4.7: "The quality of the display of the Netflix content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection." One of the factors not listed is the use of [https://developers.google.com/widevine/drm/overview Widevine], a Digital Rights Management (DRM) software which is embedded into most web browsers such as Chrome, Chromium, Electron (CEF), Firefox, Edge, Opera, Safari, etc. A DRM protects media hosted on Netflix from being screen-captured, with one of the methods using "SECURE_DECODE", which uses Widevine to decode each frame displayed. This method demands more bandwidth, with Netflix appeasing the disparity by decreasing the quality to 720p on web browsers. | ||
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2. The URL on the bottom of the signup page links to a terms of use page that provides no tangible information on what is necessary to obtain a 4k stream.<ref>https://web.archive.org/web/20250111144808/https://help.netflix.com/legal/termsofuse</ref> | 2. The URL on the bottom of the signup page links to a terms of use page that provides no tangible information on what is necessary to obtain a 4k stream.<ref>https://web.archive.org/web/20250111144808/https://help.netflix.com/legal/termsofuse</ref> | ||
3. The help page on how to receive a 4k stream is not linked on either the signup page, or the terms of use.<ref>https://help.netflix.com/en/node/13444 | 3. The help page on how to receive a 4k stream is not linked on either the signup page, or the terms of use.<ref>https://help.netflix.com/en/node/13444</ref> | ||
4. The help page on how to receive a 4k stream excludes many of the prerequisites necessary to receive a 4k stream. | 4. The help page on how to receive a 4k stream excludes many of the prerequisites necessary to receive a 4k stream. | ||