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==Incidents==
==Incidents==
This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
===Removal of product features in Ver 2.2 firmware (''2025/01/23'')===
===Ver 2.2 firmware removes features (''2025'')===
In the latest release of firmware for the Lumix S5IIX, Panasonic restricted and or removed the following features (region dependant) citing "security enhancements"<ref>{{Cite web |title=Update Contents for DC-S5M2X |url=https://av.jpn.support.panasonic.com/support/global/cs/dsc/download/ff/dl/s5m2x.html |url-status=live |access-date=19 Apr 2025 |website=Panasonic Support |archive-url=http://web.archive.org/web/20251208001523/https://av.jpn.support.panasonic.com/support/global/cs/dsc/download/ff/dl/s5m2x.html |archive-date=8 Dec 2025}}</ref><ref name=":0">{{Cite book |url=https://eww.pavc.panasonic.co.jp/dscoi/DC-S5M2X/pdf/DC-S5M2X_DVQP2992_full_eng.pdf |title=Panasonic Lumix S5IIX operating instructions/owners manual |publisher=Panasonic |year=2025 |pages=995-997 |url-status=live |archive-url=http://web.archive.org/web/20250708194916/https://eww.pavc.panasonic.co.jp/dscoi/DC-S5M2X/pdf/DC-S5M2X_DVQP2992_full_eng.pdf |archive-date=8 Jul 2025}}</ref>:
In the latest release of firmware for the Lumix S5IIX, Panasonic restricted and/or removed the following features (region dependant) citing "security enhancements"<ref>{{Cite web |title=Update Contents for DC-S5M2X |url=https://av.jpn.support.panasonic.com/support/global/cs/dsc/download/ff/dl/s5m2x.html |url-status=live |access-date=19 Apr 2025 |website=Panasonic Support |archive-url=http://web.archive.org/web/20251208001523/https://av.jpn.support.panasonic.com/support/global/cs/dsc/download/ff/dl/s5m2x.html |archive-date=8 Dec 2025}}</ref><ref name=":0">{{Cite book |url=https://eww.pavc.panasonic.co.jp/dscoi/DC-S5M2X/pdf/DC-S5M2X_DVQP2992_full_eng.pdf |title=Panasonic Lumix S5IIX operating instructions/owners manual |publisher=Panasonic |year=2025 |pages=995-997 |url-status=live |archive-url=http://web.archive.org/web/20250708194916/https://eww.pavc.panasonic.co.jp/dscoi/DC-S5M2X/pdf/DC-S5M2X_DVQP2992_full_eng.pdf |archive-date=8 Jul 2025}}</ref>:


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At the time of writing (2025/04/19) there has been no statement from Panasonic explaining what security concerns prompted removal of RTP/RTSP over wired LAN (all models), and RTMP streaming, including image transfer over wifi for European models of the S5IIX. There appears to be no plans to re-introduce above features in future firmware updates.  
At the time of writing (2025/04/19) there has been no statement from Panasonic explaining what security concerns prompted removal of RTP/RTSP over wired LAN (all models), and RTMP streaming, including image transfer over wifi for European models of the S5IIX. There appears to be no plans to re-introduce above features in future firmware updates.  


Owners of the S5IIX who have updated to Ver 2.2 without knowing of the feature removals, who wish to continue to use the product features they paid for cannot do so as like many companies, Panasonic prevents firmware downgrades in the Lumix line of cameras in an attempt to prevent security regressions in their product's software, at this time there are no known workarounds once a camera has been upgraded to Ver 2.2 and beyond.
Owners of the S5IIX who have updated to Ver 2.2 without knowing of the feature removals, who wish to continue to use the product features they paid for cannot do so as like many companies, Panasonic prevents firmware downgrades in the Lumix line of cameras in an attempt to prevent security regressions in their product's software. At this time there are no known workarounds once a camera has been upgraded to Ver 2.2 and beyond.


As of writing (2025/04/19) Panasonic Still advertises "Wired IP streaming" on both their American and Canadian web-stores<ref>{{Cite web |date=2025-04-18 |title=S5IIX Full Frame Mirrorless Camera Body |url=https://shop.panasonic.com/products/s5m2x-full-frame-mirrorless-camera-body |url-status=live |access-date=19 Apr 2025 |website=Panasonic Lumix Store USA |archive-url=http://web.archive.org/web/20251114083805/https://shop.panasonic.com/products/s5m2x-full-frame-mirrorless-camera-body |archive-date=14 Nov 2025}}</ref><ref name=":1">{{Cite web |date=2025-04-18 |title=DC-S5M2X LUMIX S5IIX Full-Frame Mirrorless Camera, Canadian Store |url=https://shopping.panasonic.ca/products/cameras-and-camcorders/mirrorless-cameras/dcs5m2x/product.aspx?ID=b8f4e25b-0a39-478b-bc6b-d1ec29f28323&g=5835e4dc-4ed4-45da-91f0-4713a32eec62&c=0d963f16-8f4d-4e05-894b-d8babee52c0c&lang=en |url-status=live |access-date=19 Apr 2025 |website=[[Panasonic]] |archive-url=http://web.archive.org/web/20251111114528/https://shopping.panasonic.ca/products/cameras-and-camcorders/mirrorless-cameras/dcs5m2x/product.aspx?ID=b8f4e25b-0a39-478b-bc6b-d1ec29f28323&g=5835e4dc-4ed4-45da-91f0-4713a32eec62&c=0d963f16-8f4d-4e05-894b-d8babee52c0c&lang=en |archive-date=11 Nov 2025}}</ref>, likely leading to customer confusion/frustration should the product be purchased with the expectation of being able to stream video over a wired LAN connection. The latest copies of the user manuals do mention the change<ref name=":0" />, however the Canadian product listing page links to older editions of the owners manual leading to further confusion of product feature availability<ref name=":1" />.
As of writing (19 April 2025) Panasonic still advertises "Wired IP streaming" on both their American and Canadian web-stores<ref>{{Cite web |date=2025-04-18 |title=S5IIX Full Frame Mirrorless Camera Body |url=https://shop.panasonic.com/products/s5m2x-full-frame-mirrorless-camera-body |url-status=live |access-date=19 Apr 2025 |website=Panasonic Lumix Store USA |archive-url=http://web.archive.org/web/20251114083805/https://shop.panasonic.com/products/s5m2x-full-frame-mirrorless-camera-body |archive-date=14 Nov 2025}}</ref><ref name=":1">{{Cite web |date=2025-04-18 |title=DC-S5M2X LUMIX S5IIX Full-Frame Mirrorless Camera, Canadian Store |url=https://shopping.panasonic.ca/products/cameras-and-camcorders/mirrorless-cameras/dcs5m2x/product.aspx?ID=b8f4e25b-0a39-478b-bc6b-d1ec29f28323&g=5835e4dc-4ed4-45da-91f0-4713a32eec62&c=0d963f16-8f4d-4e05-894b-d8babee52c0c&lang=en |url-status=live |access-date=19 Apr 2025 |website=[[Panasonic]] |archive-url=http://web.archive.org/web/20251111114528/https://shopping.panasonic.ca/products/cameras-and-camcorders/mirrorless-cameras/dcs5m2x/product.aspx?ID=b8f4e25b-0a39-478b-bc6b-d1ec29f28323&g=5835e4dc-4ed4-45da-91f0-4713a32eec62&c=0d963f16-8f4d-4e05-894b-d8babee52c0c&lang=en |archive-date=11 Nov 2025}}</ref>, likely leading to customer confusion/frustration should the product be purchased with the expectation of being able to stream video over a wired LAN connection. The latest copies of the user manuals do mention the change<ref name=":0" />, however the Canadian product listing page links to older editions of the owners manual leading to further confusion of product feature availability<ref name=":1" />.


In May 2025, a Panasonic support technician blamed the removal of RTMP streaming in the EU on the so-called EU Radio Equipment Directive (RED)<ref>{{Cite web |date=2025-05-12 |title=Update: S5iiX live streaming - Panasonic lying about features |url=https://www.reddit.com/r/Lumix/comments/1kkolai/update_s5iix_live_streaming_panasonic_lying_about/ |url-status=live |access-date=9 Sep 2025 |website=r/Lumix}}</ref>. Updates to the Radio Equipment Directive mandate - among other things - secure authentication, as of August 2025.<ref>{{Cite web |date=2025-07-30 |title=European Union’s (EU) Radio Equipment Directive (RED) Summarized |url=https://navisec.io/european-unions-eu-radio-equipment-directive-red-summarized/ |url-status=live |access-date=9 Sep 2025 |website=navisec |archive-url=http://web.archive.org/web/20251212225644/https://navisec.io/european-unions-eu-radio-equipment-directive-red-summarized/ |archive-date=12 Dec 2025}}</ref>. While this explains dropping the unencrypted RTSP protocol, it does not explain why Panasonic felt the need to remove RTSPS support.
In May 2025, a Panasonic support technician blamed the removal of RTMP streaming in the EU on the so-called EU Radio Equipment Directive (RED)<ref>{{Cite web |date=2025-05-12 |title=Update: S5iiX live streaming - Panasonic lying about features |url=https://www.reddit.com/r/Lumix/comments/1kkolai/update_s5iix_live_streaming_panasonic_lying_about/ |url-status=live |access-date=9 Sep 2025 |website=r/Lumix}}</ref>. Updates to the Radio Equipment Directive mandate - among other things - secure authentication, as of August 2025.<ref>{{Cite web |date=2025-07-30 |title=European Union’s (EU) Radio Equipment Directive (RED) Summarized |url=https://navisec.io/european-unions-eu-radio-equipment-directive-red-summarized/ |url-status=live |access-date=9 Sep 2025 |website=navisec |archive-url=http://web.archive.org/web/20251212225644/https://navisec.io/european-unions-eu-radio-equipment-directive-red-summarized/ |archive-date=12 Dec 2025}}</ref>. While this explains dropping the unencrypted RTSP protocol, it does not explain why Panasonic felt the need to remove RTSPS support.