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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
===Example incident one (''date'')===
 
{{Main|link to the main CR Wiki article}}
=== Discontinuation of Ikawa Home Roasters (''2017-2026'') ===
Short summary of the incident (could be the same as the summary preceding the article).
{{Main|Discontinuation of Ikawa Home Roasters}}
In May 2025, users received emails announcing the discontinuation of Ikawa Home products and their supporting applications. The app was set to reach its end of life on 31 December 2026, which would render the roaster unusable.<ref>{{Cite web |last=Home |first=Ikawa |date=2025-05-25 |title=Help! I wanted to buy an IKAWA Home roasting system |url=https://ikawahome.crunch.help/en/the-most-frequently-asked-questions/help-i-wanted-to-buy-an-ikawa-home-roasting-system |website=Ikawahome}}</ref>
 
Despite this, the Ikawa Home website continued to sell these products without disclosing the app's discontinuation or the limited lifespan on the main product page.The continued until the public announcement on 21 May 2025. This resulted in users who purchased the product during this period only a 18 month window of full functionality. <ref>{{Cite web |last=Auctor |date=2025-05-21 |title=IKAWA Home shutting down - Sept. 2025 |url=https://www.home-barista.com/roasting/ikawa-home-shutting-down-sept-2025-t99502.html}}</ref>
 
===Example incident two (''date'')===
===Example incident two (''date'')===
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Revision as of 18:03, 25 March 2026

Ikawa Coffee
Basic information
Founded 2010
Legal Structure LTD
Industry Coffee
Also known as
Official website https://www.ikawacoffee.com/

A London based sample coffee roaster company known for its professional-based IKAWA Pro line products and its discontinued IKAWA home consumer roasters. The home line of coffee roasters relied on their proprietary app that is scheduled to reach end-of-life on 31 December 2026, affecting the roasters' functionality.

Consumer-impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

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Incidents

Add one-paragraph summaries of incidents below in sub-sections, which link to each incident's main article while linking to the main article and including a short summary. It is acceptable to create an incident summary before the main page for an incident has been created. To link to the page use the "Hatnote" or "Main" templates.

If the company has numerous incidents then format them in a table (see Amazon for an example).


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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Ikawa Coffee category.

Discontinuation of Ikawa Home Roasters (2017-2026)

Main article: Discontinuation of Ikawa Home Roasters

In May 2025, users received emails announcing the discontinuation of Ikawa Home products and their supporting applications. The app was set to reach its end of life on 31 December 2026, which would render the roaster unusable.[1]

Despite this, the Ikawa Home website continued to sell these products without disclosing the app's discontinuation or the limited lifespan on the main product page.The continued until the public announcement on 21 May 2025. This resulted in users who purchased the product during this period only a 18 month window of full functionality. [2]

Example incident two (date)

...

Products

This is a list of the company's product lines with articles on this wiki.


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See also

Link to relevant theme articles or companies with similar incidents.


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References

  1. Home, Ikawa (2025-05-25). "Help! I wanted to buy an IKAWA Home roasting system". Ikawahome.
  2. Auctor (2025-05-21). "IKAWA Home shutting down - Sept. 2025".