Revolut: Difference between revisions

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*Behavioural biometric data

*Detailed device settings

*GPS location <ref>{{Cite web |date=1 Jan 2025 |title=Revolut Privacy Policy |url=https://www.revolut.com/legal/privacy/ |url-status=live |archive-url=https://web.archive.org/web/20260220102621/https://www.revolut.com/legal/privacy/ |archive-date=20 Feb 2026 |access-date=27 Mar 2026 |website=Revolut}}</ref>

*GPS location <ref name=":1">{{Cite web |date=1 Jan 2025 |title=Revolut Privacy Policy |url=https://www.revolut.com/legal/privacy/ |url-status=live |archive-url=https://web.archive.org/web/20260220102621/https://www.revolut.com/legal/privacy/ |archive-date=20 Feb 2026 |access-date=27 Mar 2026 |website=Revolut}}</ref>

==Incidents==

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When a customer does not complete their account setup Revolut sends them emails to pressure them to finish account setup.

== Repeated failure to prevent fraud ==

Revolut has a repeated history of being one if the most frequently named financial institutions in UK fraud complaints.<ref>{{Cite news |date=2024-08-14 |title=‘I lost £165k to fraud in an hour’ - customers say they were let down by Revolut |url=https://www.bbc.com/news/articles/cj6epzxdd77o |url-status=live |access-date=2026-03-31 |work=BBC}}</ref><ref name=":2">{{Cite news |date=2024-04-24 |title=Revolut fraud complaints to Ombudsman outstrip all banks |url=https://www.which.co.uk/news/article/revolut-fraud-complaints-to-ombudsman-outstrip-all-banks-aNVWh6O36Jfw |url-status=live |access-date=2026-03-31 |work=Which?}}</ref><ref>{{Cite web |title=DRN-4189491 |url=https://www.financial-ombudsman.org.uk/decision/DRN-4189491.pdf |url-status=live |access-date=2026-03-31 |website=Financial Ombudsman Service (UK)}}</ref> The number of complaints of fraud reported to [https://www.reportfraud.police.uk/ Action Fraud], the UK reporting centre for fraud and cybercrime, by Revolut customers rose from 567 in February 2023 to 1,086 for February 2024.<ref>{{Cite news |title=I'm a victim of scammers. But Revolut says 'no' to a refund |url=https://www.theguardian.com/money/2024/apr/10/im-a-victim-of-scammers-but-revolut-says-no-to-a-refund |url-status=live |access-date=2026-03-31 |work=The Guardian}}</ref> According to the Financial Ombudsman Service (FOS), it issued 3,458 fraud and scam-related 'views' to Revolut and its customers in 2023 surpassing any other provider.<ref name=":2" /> These issues arose in spite of the efforts to combat fraud since 2021 by doubling the number of employs tasked to deal with the matter.<ref>{{Cite news |date=2023-10-31 |title=Revolut doubles financial crime headcount since 2021 to combat fraud |url=https://www.rte.ie/news/business/2023/1031/1413840-revolut-doubles-financial-crime-headcount-since-2021/ |url-status=live |access-date=2026-03-31 |work=RTE}}</ref>

Furthermore these issues spark concerns surrounding the aforementioned extensive data collection<ref name=":1" /> not being effective in preventing fraud.

==See also==

@@ Line 50: / Line 50: @@
 *Behavioural biometric data
 *Detailed device settings
-*GPS location <ref>{{Cite web |date=1 Jan 2025 |title=Revolut Privacy Policy |url=https://www.revolut.com/legal/privacy/ |url-status=live |archive-url=https://web.archive.org/web/20260220102621/https://www.revolut.com/legal/privacy/ |archive-date=20 Feb 2026 |access-date=27 Mar 2026 |website=Revolut}}</ref>
+*GPS location <ref name=":1">{{Cite web |date=1 Jan 2025 |title=Revolut Privacy Policy |url=https://www.revolut.com/legal/privacy/ |url-status=live |archive-url=https://web.archive.org/web/20260220102621/https://www.revolut.com/legal/privacy/ |archive-date=20 Feb 2026 |access-date=27 Mar 2026 |website=Revolut}}</ref>
 ==Incidents==
@@ Line 62: / Line 62: @@
 {{Main|Revolut verify ID email spam}}
 When a customer does not complete their account setup Revolut sends them emails to pressure them to finish account setup.
+== Repeated failure to prevent fraud ==
+Revolut has a repeated history of being one if the most frequently named financial institutions in UK fraud complaints.<ref>{{Cite news |date=2024-08-14 |title=‘I lost £165k to fraud in an hour’ - customers say they were let down by Revolut |url=https://www.bbc.com/news/articles/cj6epzxdd77o |url-status=live |access-date=2026-03-31 |work=BBC}}</ref><ref name=":2">{{Cite news |date=2024-04-24 |title=Revolut fraud complaints to Ombudsman outstrip all banks |url=https://www.which.co.uk/news/article/revolut-fraud-complaints-to-ombudsman-outstrip-all-banks-aNVWh6O36Jfw |url-status=live |access-date=2026-03-31 |work=Which?}}</ref><ref>{{Cite web |title=DRN-4189491 |url=https://www.financial-ombudsman.org.uk/decision/DRN-4189491.pdf |url-status=live |access-date=2026-03-31 |website=Financial Ombudsman Service (UK)}}</ref> The number of complaints of fraud reported to [https://www.reportfraud.police.uk/ Action Fraud], the UK reporting centre for fraud and cybercrime, by Revolut customers rose from 567 in February 2023 to 1,086 for February 2024.<ref>{{Cite news |title=I'm a victim of scammers. But Revolut says 'no' to a refund |url=https://www.theguardian.com/money/2024/apr/10/im-a-victim-of-scammers-but-revolut-says-no-to-a-refund |url-status=live |access-date=2026-03-31 |work=The Guardian}}</ref> According to the Financial Ombudsman Service (FOS), it issued 3,458 fraud and scam-related 'views' to Revolut and its customers in 2023 surpassing any other provider.<ref name=":2" /> These issues arose in spite of the efforts to combat fraud since 2021 by doubling the number of employs tasked to deal with the matter.<ref>{{Cite news |date=2023-10-31 |title=Revolut doubles financial crime headcount since 2021 to combat fraud |url=https://www.rte.ie/news/business/2023/1031/1413840-revolut-doubles-financial-crime-headcount-since-2021/ |url-status=live |access-date=2026-03-31 |work=RTE}}</ref>
+Furthermore these issues spark concerns surrounding the aforementioned extensive data collection<ref name=":1" /> not being effective in preventing fraud.
 ==See also==