CasaRomeo (talk | contribs)
CasaRomeo (talk | contribs)
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But the most consumer unfriendly behaviour is that when you press cancel, that is what is shown to you! Not even that, the cancelation button after this even doe you already pressed cancel is now at the bottom of the screen: We all know it with the text along the line, I really want to cancel. The consumer unfriendly behaviour and probably in some country illegal is the following. As mentioned I pressed after the My Account window -> cancel subscription, besides this button is their attempt to keep your subscription intact and therefore your paying credentials, another button "Pause subscribtion" <- this only means you dont get a Token and exclusion out of some "free Audiobooks". 30, 60, 90 days after that your Subscriptions just reactivates and goes on, this is only done to keep you in the paying envirorment.  
But the most consumer unfriendly behaviour is that when you press cancel, that is what is shown to you! Not even that, the cancelation button after this even doe you already pressed cancel is now at the bottom of the screen: We all know it with the text along the line, I really want to cancel. The consumer unfriendly behaviour and probably in some country illegal is the following. As mentioned I pressed after the My Account window -> cancel subscription, besides this button is their attempt to keep your subscription intact and therefore your paying credentials, another button "Pause subscribtion" <- this only means you dont get a Token and exclusion out of some "free Audiobooks". 30, 60, 90 days after that your Subscriptions just reactivates and goes on, this is only done to keep you in the paying envirorment.  


Why do I mention that? After you click on cancel subscribtion, thats the second thing that is shown to you instead of the canceled subscription. Two subversive attempts to keep you in the subscription, even doe you already ignored the first button that was directly beside the cancel button. Guess were the real cancel button is after that, beside all the ADs you have to scroll by that are for some reason now shown to you its at the bottom of the page. Why do I need Audiobook ADs in the Menu-system of My Account configuration? Thats just a side note. Ok thats that.  
Why do I mention that? After you click on cancel subscribtion, thats the second thing that is shown to you instead of the canceled subscription. Two subversive attempts to keep you in the subscription, even doe you already ignored the first button that was directly beside the cancel button. Guess were the real cancel button is after that, beside all the ADs you have to scroll by that are for some reason now shown to you its at the bottom of the page. Why do I need Audiobook ADs in the Menu-system of My Account configuration? Thats just a side note. Ok thats that.
 
MAN I am really bad at short sentences: Go to -> My Account, there you see in the Middle the option to cancel your subscription. beside this option is the another button that says -> Pause subscription. Even if you ignore this button and press on "Cancel subscription" you get forwarded to another page. The first thing you see there is the "scare tactic (Loss of Token/Audiobooks)" if you cancel, even doe you already pressed cancel! This step at least in germany is illegal, be it the scare tactic or the ignorance of the first cancalation attempt. Furthermore on the forwarded page after the first cancalation press, you again get shown at the top of the page, the option to rather pause the cancalation, instead of for example: Yes I am sure CANCEL NOWWWWWWWW! ;-) this is now hidden at the bottom of the page. You have to scroll past ADs that inform of audiobooks that for some reason now are included into your "User controlcenter", keep in mind I started in the Account settings, now I get shown ADs, the option to pause and an obstructed way to the REAL cancel button. This is clearly obfuscation at the least and in my countrys case, pretty much illegal.


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