Arlo Technologies: Difference between revisions
m Added clean-up tag. |
|||
| Line 28: | Line 28: | ||
*Arlo hardware must use Arlo cloud servers to store and deal with collected data.<ref name=":3">[https://kb.arlo.com/000063018/Arlo-Legacy-Cameras-End-of-Life "End of Life for Arlo Legacy Cameras and Arlo Services",arlo.com, sourced 20 Jan 2025], arlo.com ([http://web.archive.org/web/20251004104112/https://kb.arlo.com/000063018/Arlo-Legacy-Cameras-End-of-Life Archived])</ref><ref>[https://community.arlo.com/t5/Arlo-Q/Arlo-Q-End-of-Life-Policy-and-Arlo-Q/m-p/1895490#M11966 "Arlo Q End of Life Policy and Arlo Q"], Thread on arlo.com community forum, sourced 20 Jan 2025 ([http://web.archive.org/web/20250708192028/https://community.arlo.com/t5/Arlo-Q/Arlo-Q-End-of-Life-Policy-and-Arlo-Q/m-p/1895490 Archived])</ref> | *Arlo hardware must use Arlo cloud servers to store and deal with collected data.<ref name=":3">[https://kb.arlo.com/000063018/Arlo-Legacy-Cameras-End-of-Life "End of Life for Arlo Legacy Cameras and Arlo Services",arlo.com, sourced 20 Jan 2025], arlo.com ([http://web.archive.org/web/20251004104112/https://kb.arlo.com/000063018/Arlo-Legacy-Cameras-End-of-Life Archived])</ref><ref>[https://community.arlo.com/t5/Arlo-Q/Arlo-Q-End-of-Life-Policy-and-Arlo-Q/m-p/1895490#M11966 "Arlo Q End of Life Policy and Arlo Q"], Thread on arlo.com community forum, sourced 20 Jan 2025 ([http://web.archive.org/web/20250708192028/https://community.arlo.com/t5/Arlo-Q/Arlo-Q-End-of-Life-Policy-and-Arlo-Q/m-p/1895490 Archived])</ref> | ||
==Consumer protection incidents== | ==Consumer protection incidents== | ||
===End of life for Arlo legacy cameras and services (Jul. 2023–Jan. 2025)=== | |||
On July 1st of 2023, Arlo announced two of their popular home security cameras would be designated End Of Life (EOL). In January 1st of 2025, Arlo designated 6 more popular products to this category.<ref name=":3" /> | On July 1st of 2023, Arlo announced two of their popular home security cameras would be designated End Of Life (EOL). In January 1st of 2025, Arlo designated 6 more popular products to this category.<ref name=":3" /> | ||
| Line 37: | Line 37: | ||
Despite the purchase of the device already being made, Arlo has the power to unilaterally decide not to follow their end of the deal by not providing the service the consumer paid for. As a result of their cameras being tied to Arlo's proprietary software hosted on Arlo's servers, the user is left stranded when Arlo decides their product is outdated.<ref>[https://www.youtube.com/watch?v=PrtbYu1OYhY "Arlo cameras take the L with disposable junk"], youtube.com, Louis Rossmann, sourced 20 Jan 2025 ([https://preservetube.com/watch?v=PrtbYu1OYhY Archived])</ref> | Despite the purchase of the device already being made, Arlo has the power to unilaterally decide not to follow their end of the deal by not providing the service the consumer paid for. As a result of their cameras being tied to Arlo's proprietary software hosted on Arlo's servers, the user is left stranded when Arlo decides their product is outdated.<ref>[https://www.youtube.com/watch?v=PrtbYu1OYhY "Arlo cameras take the L with disposable junk"], youtube.com, Louis Rossmann, sourced 20 Jan 2025 ([https://preservetube.com/watch?v=PrtbYu1OYhY Archived])</ref> | ||
==References== | ==References== | ||
<references /> | <references /> | ||
[[Category:Arlo Technologies]] | [[Category:Arlo Technologies]] | ||