ClippyWantsToHelp (talk | contribs)
mNo edit summary
ClippyWantsToHelp (talk | contribs)
re-organized the content of the page to make it fit better with article formats
Line 12: Line 12:
'''{{Wplink|Google|Google LLC}}''', founded in 1998 by Larry Page and Sergey Brin, is one of the most influential technology companies in the world.<ref>{{Cite web |title=Largest tech companies by market cap |url=https://companiesmarketcap.com/tech/largest-tech-companies-by-market-cap/ |url-status=live |website=companiesmarketcap.com |archive-url=http://web.archive.org/web/20260222070659/https://companiesmarketcap.com/tech/largest-tech-companies-by-market-cap/ |archive-date=22 Feb 2026}}</ref> Originally developed as a search engine to organize and index the growing amount of information on the internet, Google has since expanded into a wide range of services and products, becoming a central player in digital advertising, software, hardware, and cloud computing.<ref>{{Cite web |date= |title=Google Products |url=https://about.google/products/ |access-date=10 Mar 2025 |archive-url=http://web.archive.org/web/20260128182647/https://about.google/products/ |archive-date=28 Jan 2026}}</ref>
'''{{Wplink|Google|Google LLC}}''', founded in 1998 by Larry Page and Sergey Brin, is one of the most influential technology companies in the world.<ref>{{Cite web |title=Largest tech companies by market cap |url=https://companiesmarketcap.com/tech/largest-tech-companies-by-market-cap/ |url-status=live |website=companiesmarketcap.com |archive-url=http://web.archive.org/web/20260222070659/https://companiesmarketcap.com/tech/largest-tech-companies-by-market-cap/ |archive-date=22 Feb 2026}}</ref> Originally developed as a search engine to organize and index the growing amount of information on the internet, Google has since expanded into a wide range of services and products, becoming a central player in digital advertising, software, hardware, and cloud computing.<ref>{{Cite web |date= |title=Google Products |url=https://about.google/products/ |access-date=10 Mar 2025 |archive-url=http://web.archive.org/web/20260128182647/https://about.google/products/ |archive-date=28 Jan 2026}}</ref>


[[Google Search| Google's search engine]] remains its most well-known service, but the company has significantly diversified its offerings. Key products include the [[Android]] operating system, the [[Google Chrome]] web browser, [https://wikipedia.org/wiki/Google_Drive Google Drive] for cloud storage, [https://wikipedia.org/wiki/Google_Maps Google Maps], [[YouTube]], and [[wikipedia:Google_Play|Google Play]].<ref>{{Cite web |title=Helpful products, built with you in mind |url=https://about.google/intl/ALL_us/products/ |url-status=live |access-date=5 Apr 2025 |website=[[Google]] |archive-url=http://web.archive.org/web/20260205114442/https://about.google/intl/ALL_us/products/ |archive-date=5 Feb 2026}}</ref>{{Citation needed}} Additionally, the company provides digital advertising services through Google Ads, generating the majority of its revenue.<ref>{{Cite web |date=4 Feb 2025 |title=Alphabet Announces Fourth Quarter and Fiscal Year 2024 Results |url=https://abc.xyz/assets/a3/91/6d1950c148fa84c7d699abe05284/2024q4-alphabet-earnings-release.pdf |url-status=live |access-date=5 Apr 2025 |archive-url=http://web.archive.org/web/20251002181452/https://abc.xyz/assets/a3/91/6d1950c148fa84c7d699abe05284/2024q4-alphabet-earnings-release.pdf |archive-date=2 Oct 2025}}</ref> In recent years, Google has also developed hardware products such as the Pixel smartphone and Nest smart home devices.
[[Google Search| Google's search engine]] remains its most well-known service, but the company has significantly diversified its offerings. Key products include the [[Android]] operating system, the [[Google Chrome]] web browser, [[Google Drive]] for cloud storage, [https://wikipedia.org/wiki/Google_Maps Google Maps], [[YouTube]], and [[wikipedia:Google_Play|Google Play]].<ref>{{Cite web |title=Helpful products, built with you in mind |url=https://about.google/intl/ALL_us/products/ |url-status=live |access-date=5 Apr 2025 |website=[[Google]] |archive-url=http://web.archive.org/web/20260205114442/https://about.google/intl/ALL_us/products/ |archive-date=5 Feb 2026}}</ref>{{Citation needed}} Additionally, the company provides digital advertising services through Google Ads, generating the majority of its revenue.<ref>{{Cite web |date=4 Feb 2025 |title=Alphabet Announces Fourth Quarter and Fiscal Year 2024 Results |url=https://abc.xyz/assets/a3/91/6d1950c148fa84c7d699abe05284/2024q4-alphabet-earnings-release.pdf |url-status=live |access-date=5 Apr 2025 |archive-url=http://web.archive.org/web/20251002181452/https://abc.xyz/assets/a3/91/6d1950c148fa84c7d699abe05284/2024q4-alphabet-earnings-release.pdf |archive-date=2 Oct 2025}}</ref> In recent years, Google has also developed hardware products such as the Pixel smartphone and Nest smart home devices.


==Consumer impact summary==
===User Privacy===
Google has faced ongoing scrutiny related to data privacy, competition, and its dominant position in the market, such concerns have stretched as far back as 2012.<ref>{{Cite web |last=Cohen |first=Adam |date=5 Mar 2012 |title=Will We Ever Get Strong Internet Privacy Rules? |url=https://ideas.time.com/2012/03/05/will-we-ever-get-strong-internet-privacy-rules/ |url-status=live |access-date=5 Apr 2025 |website=Time |archive-url=http://web.archive.org/web/20260205121437/https://ideas.time.com/2012/03/05/will-we-ever-get-strong-internet-privacy-rules/ |archive-date=5 Feb 2026}}</ref><ref>{{Cite web |date=6 Sep 2023 |title=REPORT: Google at 25: From “Don’t Be Evil” To ¯\_(ツ)_/¯ |url=https://techoversight.org/2023/09/06/google-at-25/ |url-status=live |access-date=5 Apr 2025 |website=The Tech Oversight Project |archive-url=http://web.archive.org/web/20251004223929/https://techoversight.org/2023/09/06/google-at-25/ |archive-date=4 Oct 2025}}</ref> The company has been the subject of various legal and regulatory challenges, particularly concerning antitrust issues, the use of personal data, and its impact on consumer choice.{{Citation needed}} The US government is currently engaged in an antitrust lawsuit against Google, with a decision expected early 2025.<ref>{{Cite web |date=25 Nov 2024 |title=Closing Arguments, November 25: Once, Twice, Three Times a Monopolist |url=https://www.usvgoogleads.com/trial-updates/closing-arguments-november-25-once-twice-three-times-a-monopolist |url-status=live |access-date=5 Apr 2025 |website=US v Google |archive-url=http://web.archive.org/web/20250906103632/https://www.usvgoogleads.com/trial-updates/closing-arguments-november-25-once-twice-three-times-a-monopolist |archive-date=6 Sep 2025}}</ref> {{UpdateNeeded|date={{subst:August}} {{subst:2025}}|reason=We need updates on this situation.}}
Google has faced ongoing scrutiny related to data privacy, competition, and its dominant position in the market, such concerns have stretched as far back as 2012.<ref>{{Cite web |last=Cohen |first=Adam |date=5 Mar 2012 |title=Will We Ever Get Strong Internet Privacy Rules? |url=https://ideas.time.com/2012/03/05/will-we-ever-get-strong-internet-privacy-rules/ |url-status=live |access-date=5 Apr 2025 |website=Time |archive-url=http://web.archive.org/web/20260205121437/https://ideas.time.com/2012/03/05/will-we-ever-get-strong-internet-privacy-rules/ |archive-date=5 Feb 2026}}</ref><ref>{{Cite web |date=6 Sep 2023 |title=REPORT: Google at 25: From “Don’t Be Evil” To ¯\_(ツ)_/¯ |url=https://techoversight.org/2023/09/06/google-at-25/ |url-status=live |access-date=5 Apr 2025 |website=The Tech Oversight Project |archive-url=http://web.archive.org/web/20251004223929/https://techoversight.org/2023/09/06/google-at-25/ |archive-date=4 Oct 2025}}</ref> The company has been the subject of various legal and regulatory challenges, particularly concerning antitrust issues, the use of personal data, and its impact on consumer choice.{{Citation needed}} The US government is currently engaged in an antitrust lawsuit against Google, with a decision expected early 2025.<ref>{{Cite web |date=25 Nov 2024 |title=Closing Arguments, November 25: Once, Twice, Three Times a Monopolist |url=https://www.usvgoogleads.com/trial-updates/closing-arguments-november-25-once-twice-three-times-a-monopolist |url-status=live |access-date=5 Apr 2025 |website=US v Google |archive-url=http://web.archive.org/web/20250906103632/https://www.usvgoogleads.com/trial-updates/closing-arguments-november-25-once-twice-three-times-a-monopolist |archive-date=6 Sep 2025}}</ref> {{UpdateNeeded|date={{subst:August}} {{subst:2025}}|reason=We need updates on this situation.}}


In December 2024, Google announced to organisations that use its advertising products, that from 16 February 2025, it will no longer prohibit them from employing [[wikipedia:Fingerprint_(computing)|fingerprinting]] techniques.<ref>{{Cite web |last=Almond |first=Stephen |date=19 Dec 2024 |title=Our response to Google’s policy change on fingerprinting |url=https://ico.org.uk/about-the-ico/media-centre/news-and-blogs/2024/12/our-response-to-google-s-policy-change-on-fingerprinting/ |url-status=live |access-date=5 Apr 2025 |website=ico. |archive-url=http://web.archive.org/web/20260128163957/https://ico.org.uk/about-the-ico/media-centre/news-and-blogs/2024/12/our-response-to-google-s-policy-change-on-fingerprinting/ |archive-date=28 Jan 2026}}</ref>
In December 2024, Google announced to organisations that use its advertising products, that from 16 February 2025, it will no longer prohibit them from employing [[wikipedia:Fingerprint_(computing)|fingerprinting]] techniques.<ref>{{Cite web |last=Almond |first=Stephen |date=19 Dec 2024 |title=Our response to Google’s policy change on fingerprinting |url=https://ico.org.uk/about-the-ico/media-centre/news-and-blogs/2024/12/our-response-to-google-s-policy-change-on-fingerprinting/ |url-status=live |access-date=5 Apr 2025 |website=ico. |archive-url=http://web.archive.org/web/20260128163957/https://ico.org.uk/about-the-ico/media-centre/news-and-blogs/2024/12/our-response-to-google-s-policy-change-on-fingerprinting/ |archive-date=28 Jan 2026}}</ref>


==Anti-consumer incidents==
===User Freedom===
 
===Service shutdowns===
 
====Google Play Music shutdown====
[[wikipedia:Google_Play_Music|Google Play Music]] was a service that allowed users to purchase music, listen via streaming, and download to the local device; alternatively users could pay for a subscription to listen to all music available through streaming. It was publicly launched on the 16th November 2011 and later shutdown in December 2020.<ref>{{Cite web |date=4 Aug 2020 |title=Google Play Music, Music Play Store & Music Manager are going away – everything you need to know |url=https://support.google.com/youtubemusic/thread/62843644/google-play-music-music-play-store-music-manager-are-going-away-%E2%80%93-everything-you-need-to-know?hl=en |url-status=live |access-date=5 Apr 2025 |website=[[Google]] |archive-url=http://web.archive.org/web/20251004223929/https://support.google.com/youtubemusic/thread/62843644/google-play-music-music-play-store-music-manager-are-going-away-%E2%80%93-everything-you-need-to-know?hl=en |archive-date=4 Oct 2025}}</ref><ref>{{Cite web |last=Amadeo |first=Ron |date=28 Oct 2020 |title=RIP Google Play Music, 2011 – 2020 |url=https://arstechnica.com/gadgets/2020/10/rip-google-play-music-2011-2020/ |url-status=live |access-date=5 Apr 2025 |website=ArsTechnica |archive-url=http://web.archive.org/web/20251214224205/https://arstechnica.com/gadgets/2020/10/rip-google-play-music-2011-2020/ |archive-date=14 Dec 2025}}</ref> Google Play Music further allowed users to upload their own songs to listen on all their devices, with a limit of up to 50,000 files.<ref>{{Cite web |last=Hoffman |first=Chris |date=11 Jan 2017 |title=How to Upload Your Music Library to Google Play Music |url=https://www.howtogeek.com/288231/how-to-upload-your-music-library-to-google-play-music/ |url-status=live |access-date=5 Apr 2025 |website=How-To-Geek |archive-url=http://web.archive.org/web/20251004223929/https://www.howtogeek.com/288231/how-to-upload-your-music-library-to-google-play-music/ |archive-date=4 Oct 2025}}</ref> Users were able to purchase songs individually or buy whole albums that they could then download and listen to, or stream through the internet.<ref>{{Cite web |date=15 Jan 2020 |title=How To Buy Music From Google Play (Now YouTube Music) |url=https://www.technobezz.com/buy-music-google-play |url-status=live |access-date=5 Apr 2025 |website=Technobezz |archive-url=http://web.archive.org/web/20250805235415/https://www.technobezz.com/buy-music-google-play |archive-date=5 Aug 2025}}</ref>
 
In October 2020, Google announced that they would be shutting down Google Play Music, with it being fully shut down by December.<ref>{{Cite web |last=Li |first=Abner |date=3 Dec 2020 |title=Google fully shuts down Play Music around the world |url=https://9to5google.com/2020/12/03/google-play-music-dead/ |url-status=live |access-date=5 Apr 2025 |website=9To5Google |archive-url=http://web.archive.org/web/20250708163846/https://9to5google.com/2020/12/03/google-play-music-dead/ |archive-date=8 Jul 2025}}</ref> This went ahead with a warning to their users to begin migrating to [[wikipedia:YouTube_Music|YouTube Music]], and that they would be losing access to their purchased songs. Google recommended users should download their purchased songs before the service would shut down.<ref>{{Cite web |date=4 Aug 2020 |title=YouTube Music will replace Google Play Music by end of 2020 |url=https://blog.youtube/news-and-events/youtube-music-will-replace-google-play-music-end-2020/ |url-status=live |access-date=5 Apr 2025 |website=YouTube Official Blog |archive-url=http://web.archive.org/web/20260201140126/https://blog.youtube/news-and-events/youtube-music-will-replace-google-play-music-end-2020/ |archive-date=1 Feb 2026}}</ref>
 
After the shut down, users lost access to the music they paid for, with no way to download them. Google justified this by transferring all playlists and purchase history to YouTube Music, and only refunding songs that were not directly available,<ref>{{Cite web |date=10 Oct 2023 |title=What happened to my songs on Google Music? |url=https://darwinsdata.com/what-happened-to-my-songs-on-google-music/ |url-status=live |access-date=5 Apr 2025 |website=Darwin's Data |archive-url=http://web.archive.org/web/20251004223930/https://darwinsdata.com/what-happened-to-my-songs-on-google-music/ |archive-date=4 Oct 2025}}</ref><ref>{{Cite web |last=Chaney |first=Sarah |date=5 Feb 2022 |title=What Happened to Google Play Music? |url=https://www.makeuseof.com/what-happened-to-google-play-music/ |url-status=live |access-date=5 Apr 2025 |website=MUO |archive-url=http://web.archive.org/web/20260205111318/https://www.makeuseof.com/what-happened-to-google-play-music/ |archive-date=5 Feb 2026}}</ref> with no guarantee that the songs will remain available through the new service. Users found that their purchased songs were no longer able to stream at 320kbps on YouTube Music compared to Google Play Music unless they paid for the monthly subscription.<ref>{{Cite web |last=Cutlack |first=Gary |date=23 Dec 2012 |title=Google Music UK: everything you need to know |url=https://www.techradar.com/news/software/google-music-uk-everything-you-need-to-know-1120176 |url-status=live |access-date=5 Apr 2025 |website=TechRadar |archive-url=http://web.archive.org/web/20251221115733/https://www.techradar.com/news/software/google-music-uk-everything-you-need-to-know-1120176 |archive-date=21 Dec 2025}}</ref><ref>{{Cite web |last=L. Hald |first=Nicole |date=24 Mar 2025 |title=How Is YouTube Music Sound Quality in 2025? Is It Any Good? |url=https://www.noteburner.com/youtube-music-tips/youtube-music-audio-quality.html |url-status=live |access-date=5 Apr 2025 |website=NoteBurner |archive-url=http://web.archive.org/web/20260217143252/https://www.noteburner.com/youtube-music-tips/youtube-music-audio-quality.html |archive-date=17 Feb 2026}}</ref> If a user failed to initiate the transfer of their music library or locally download their songs by 24th February 2021, then they lost all access and all data associated with Google Play Music.<ref>{{Cite web |last=Sodhi |first=Tanishka |date=8 Feb 2021 |title=Google Play Music Data Will Be Deleted on February 24: Here’s How to Transfer to YouTube Music |url=https://www.gadgets360.com/how-to/news/google-play-music-data-deleted-february-24-youtube-how-to-transfer-files-playlists-billing-information-2365609 |url-status=live |access-date=5 Apr 2025 |website=Gadgets 360 |archive-url=http://web.archive.org/web/20260205112610/https://www.gadgets360.com/how-to/news/google-play-music-data-deleted-february-24-youtube-how-to-transfer-files-playlists-billing-information-2365609 |archive-date=5 Feb 2026}}</ref> YouTube Music does not provide the option to download songs as MP3s, with local downloads requiring an internet connection every 30 days to continue working offline.<ref>{{Cite web |title=Download music and podcasts to listen to offline |url=https://support.google.com/youtubemusic/answer/6313535?hl=en-GB&co=GENIE.Platform%3DAndroid |url-status=live |access-date=5 Apr 2025 |website=[[Google]] |archive-url=http://web.archive.org/web/20251004223930/https://support.google.com/youtubemusic/answer/6313535?hl=en-GB&co=GENIE.Platform%3DAndroid |archive-date=4 Oct 2025}}</ref>
 
====Google Stadia shutdown====
In January 2023, Google announced the shutdown of its cloud gaming service, Stadia, which was launched in November 2019.<ref>{{Cite web |title=RIP Google Stadia: the latest news on the discontinued cloud gaming service |url=https://www.theverge.com/23380140/google-stadia-ending-shutdown-latest-news-gaming-tech |url-status=live |access-date=5 Apr 2025 |website=The Verge |archive-url=http://web.archive.org/web/20260101185119/https://www.theverge.com/23380140/google-stadia-ending-shutdown-latest-news-gaming-tech |archive-date=1 Jan 2026}}</ref> Stadia required users to purchase games individually, unlike other gaming platforms that offer subscription-based access. Upon the service's closure, Google promised to refund consumers for their purchases, including both games and hardware. The refunds for games and software were issued automatically.<ref>{{Cite web |last=Ravenscraft |first=Erin |date=10 Nov 2022 |title=Stadia Is Dying. Here’s What’s in Your Refund and How to Get It |url=https://www.wired.com/story/how-to-get-your-google-stadia-refund/ |url-status=live |access-date=5 Apr 2025 |website=Wired |archive-url=http://web.archive.org/web/20260205115111/https://www.wired.com/story/how-to-get-your-google-stadia-refund/ |archive-date=5 Feb 2026}}</ref>
 
Stadia users were effectively renting access to games, as the platform did not allow for traditional ownership or offline play. With the service discontinued, consumers were left without access to the content they had purchased. Stadia users who had bought controllers and other peripherals for the service were also impacted by the shutdown. While Google offered refunds to customers, many Stadia consumers were left with equipment that no longer performs the advertised functions and limited recourse for repurposing or reselling their devices.<ref>{{Cite web |last=Ashworth |first=Mack |date=5 Oct 2022 |title=Stadia Shut Down: How To Use Your Hardware Now Google’s Shutting It Down |url=https://www.gamerevolution.com/guides/852697-stadia-shut-down-how-to-use-controller-chromecast-without-app |url-status=live |access-date=5 Apr 2025 |website=Game Revolution |archive-url=http://web.archive.org/web/20251004224131/https://www.gamerevolution.com/guides/852697-stadia-shut-down-how-to-use-controller-chromecast-without-app |archive-date=4 Oct 2025}}</ref>
 
Google Stadia controllers were limited to Wi-Fi connectivity, however upon shut down they started offering an update to allow them to connect through Bluetooth, the update service website was scheduled to shut down on the 31st December 2025.<ref>{{Cite web |last=Devine |first=Richard |date=17 Jan 2023 |title=Bluetooth support for Google Stadia Controller arrives — Here's how to enable it and play PC games |url=https://www.windowscentral.com/gaming/pc-gaming/bluetooth-support-for-google-stadia-controller-arrives-heres-how-to-enable-it-and-play-pc-games |url-status=live |access-date=5 Apr 2025 |website=Windows Central |archive-url=http://web.archive.org/web/20251109164004/https://www.windowscentral.com/gaming/pc-gaming/bluetooth-support-for-google-stadia-controller-arrives-heres-how-to-enable-it-and-play-pc-games |archive-date=9 Nov 2025}}</ref>
 
====Manifest V2 shutdown====
On July 24, 2025, Google permanently disabled all Manifest V2 extensions for Chrome 138 users as well as making Chromium (a browser that many other browsers use as their base) switch to Manifest V3, and disabled the ability to turn them back on.<ref>{{Cite web |date=2021-09-23 |title=Manifest V2 support timeline |url=https://developer.chrome.com/docs/extensions/develop/migrate/mv2-deprecation-timeline |archive-url=https://web.archive.org/web/20250808191702/https://developer.chrome.com/docs/extensions/develop/migrate/mv2-deprecation-timeline |archive-date=2025-08-08 |access-date=2025-08-12}}</ref>
 
Manifest V3 disabled the <code>webRequestBlocking</code> permission in the <code>webRequest</code> API<ref>{{Cite web |date=2023-03-09 |title=Replace blocking web request listeners {{!}} Chrome Extensions {{!}} Chrome for Developers |url=https://developer.chrome.com/docs/extensions/develop/migrate/blocking-web-requests |url-status=live |archive-url=https://web.archive.org/web/20250614074559/https://developer.chrome.com/docs/extensions/develop/migrate/blocking-web-requests |archive-date=2025-06-14 |access-date=2025-08-12 |website=Chrome for Developers}}</ref>, preventing many ad content blockers (such as uBlock Origin) from working.<ref>{{Cite web |date=2024-09-26 |title=Understanding Manifest V3 and the Future of uBlock Origin |url=https://ublockorigin.com/ |url-status=live |archive-url=https://web.archive.org/web/20250812114916/https://ublockorigin.com/ |archive-date=2025-08-12 |access-date=2025-08-12 |website=uBlock Origin - Free, open-source ad content blocker}}</ref> Google cites performance reasons <ref>{{Cite web |date=2023-03-09 |title=Replace blocking web request listeners {{!}} Chrome Extensions {{!}} Chrome for Developers |url=https://developer.chrome.com/docs/extensions/develop/migrate/blocking-web-requests |url-status=live |archive-url=https://web.archive.org/web/20250614074559/https://developer.chrome.com/docs/extensions/develop/migrate/blocking-web-requests |archive-date=2025-06-14 |access-date=2025-08-12 |website=Chrome for Developers |quote="In Manifest V2, blocking web requests could significantly degrade both the performance of extensions and the performance of pages they work with."}}</ref>, but this is dubious; restricting content blockers prevents users from impeding their tracking and surveillance, meaning they can create a larger profit from the data gained. This is likely the ulterior motive, although unproven.
 
====Google Jamboard shutdown====
{{Main|Google Jamboard}}
In September 2023, Google revealed plans to retire its Jamboard service, as the product would be transitioned to a view-only format by October 1, 2024, and completely shut down by December 31, 2024. As a result, users had little time to transfer their data before the final transition and no refunds were ever issued to hardware buyers.
 
The Jamboard product was a $5,000 device that Google pitched as a collaborative tool through its Google Workspace service. After the service no longer existed, however, the device became a brick and the users as well as the buyers were left unsupported and uncompensated.
 
Situations like this highlight the vulnerability of the consumer market since proprietary products are completely at the hands of developers who can cut services on a whim. Thus, consumer protection must be taken to another level to ensure that no matter what companies get rid of, support and compensatory avenues exist.
 
===Google Assistant Third Party List Support===
On June 20th, 2023, Google disabled 3rd party list support for Google Assistant<ref>{{Cite web |access-date=2025-09-16 |title=Where are my old lists? |url=https://support.google.com/assistant/answer/9415862#zippy=%2Cwhere-are-my-old-lists |archive-url=https://web.archive.org/web/20250427212604/https://support.google.com/assistant/answer/9415862#zippy=%2Cwhere-are-my-old-lists |archive-date=2025-04-27}}</ref>. This feature allowed lists through 3rd party services such as AnyList or Todoist to be managed via Google Assistant. The only list provider available through Google Assistant after this change was Google Keep<ref>{{Cite web |last=Mathur |first=Chandraveer |website=Android Police |date=2023-05-31 |title=Google Assistant is killing support for notes and lists integration with third-party apps |url=https://www.androidpolice.com/google-assistant-ending-support-third-party-notes-lists/ |archive-url=http://web.archive.org/web/20251218051543/https://www.androidpolice.com/google-assistant-ending-support-third-party-notes-lists/ |archive-date=18 Dec 2025}}</ref>.
 
===Pixel 4a battery reduction update===
{{Main|Pixel 4a Battery Performance Program}}
On January 6, 2025, Google issued a software update to the Pixel 4a that significantly decreased battery capacity on "Impacted Devices". Not all units were affected. It's speculated that the affected units have defective batteries and may pose a safety risk if the update is not applied, but Google never disclosed the reason(s) that the update was deemed necessary. Google removed all factory images for previous versions of the system software from their website, making it difficult to revert the update.
 
As compensation, Google offered a free battery replacement only in select countries. In other countries, you could choose between a $50 USD payment or $100 USD worth of Google Store credits. However, some users reported difficulty obtaining their compensation.
 
===Blocking sideloading of unverified Android apps===
{{Main|Google blocking sideloading of unverified Android apps}}
On 25 August 2025, '''[[Google]]''' announced that starting in 2026 it will block the installation of Android apps from outside the Play Store unless the developer has verified their identity with Google. The policy will first roll out in Brazil, Indonesia, Singapore, and Thailand in September 2026, with global enforcement targeted for 2027.<ref name=":0">{{Cite web |last=Frey |first=Suzanne |date=25 Aug 2025 |title=A new layer of security for certified Android devices |url=https://android-developers.googleblog.com/2025/08/elevating-android-security.html |url-status=live |access-date=25 Aug 2025 |website=Android Developers Blog |archive-url=http://web.archive.org/web/20260128013331/https://android-developers.googleblog.com/2025/08/elevating-android-security.html |archive-date=28 Jan 2026}}</ref><ref name=":1">{{Cite web |last=Perez |first=Sarah |date=25 Aug 2025 |title=Google will require developer verification for Android apps outside the Play Store |url=https://techcrunch.com/2025/08/25/google-will-require-developer-verification-for-android-apps-outside-the-play-store/ |url-status=live |access-date=25 Aug 2025 |website=TechCrunch |archive-url=http://web.archive.org/web/20260119211509/https://techcrunch.com/2025/08/25/google-will-require-developer-verification-for-android-apps-outside-the-play-store/ |archive-date=19 Jan 2026}}</ref> This marks a significant change to Android's long-standing support for sideloading apps.
 
Devices without [[Google Mobile Services]] or running [[wikipedia:List_of_custom_Android_distributions|custom ROMs]] are exempt.<ref name=":22">{{Cite web |last=Anderson |first=Tim |date=2025-08-26 |title=Google kneecaps indie Android devs, forces them to register |url=https://www.theregister.com/2025/08/26/android_developer_verification_sideloading |url-status=live |archive-url=https://web.archive.org/web/20250829170329/https://www.theregister.com/2025/08/26/android_developer_verification_sideloading |archive-date=2025-08-29 |access-date=2025-08-26 |website=The Register}}</ref> Critics argue this restricts user freedom, impacts independent developers, and may enable Google to block apps it disapproves of, such as ad-blockers, raising concerns about privacy and control over personal devices.<ref name=":2">{{Cite web |last=Anderson |first=Tim |date=26 Aug 2025 |title=Google kneecaps indie Android devs, forces them to register |url=https://www.theregister.com/2025/08/26/android_developer_verification_sideloading |url-status=live |access-date=26 Aug 2025 |website=The Register |archive-url=http://web.archive.org/web/20260119211440/https://www.theregister.com/2025/08/26/android_developer_verification_sideloading/ |archive-date=19 Jan 2026}}</ref><ref name=":3">{{Cite web |first= |date=26 Aug 2025 |title=Google will block sideloading of unverified Android apps starting next year |url=https://www.bleepingcomputer.com/forums/t/810335/google-will-block-sideloading-of-unverified-android-apps-starting-next-year |url-status=live |access-date=26 Aug 2025 |website=BleepingComputer |archive-url=http://web.archive.org/web/20250829215120/https://www.bleepingcomputer.com/forums/t/810335/google-will-block-sideloading-of-unverified-android-apps-starting-next-year/ |archive-date=29 Aug 2025}}</ref>
 
===Banning domain-blockers from Play Store===
Since 2013, Google has taken down all apps on G-Play that can block connections to arbitrary [[wikipedia:Domain_Name_System|domain-names]] via [https://developer.android.com/develop/connectivity/vpn the official VPN API], most of those apps being marketed as ad-blockers.<ref>https://www.zdnet.com/article/google-kicks-ad-blocker-apps-off-play-store/</ref> This forced apps such as AdGuard and NetGuard to distribute their ad-blocking features elsewhere.<ref>https://adguard.com/en/blog/adguard-google-play-removal.html</ref><ref>https://github.com/M66B/NetGuard/blob/7308869411ff87649bf3a46a9c7c08f1e5353801/ADBLOCKING.md?plain=1#L6</ref><ref>https://github.com/M66B/NetGuard/blob/7308869411ff87649bf3a46a9c7c08f1e5353801/ADBLOCKING.md?plain=1#L106</ref>
 
Google cites their own Developer Distribution Agreement (terms of service for devs), claiming that those apps are "disruptive", as if to imply hacking or cracking. Many people claim that's an invalid excuse, and that the ulterior motive was to increase ad-revenue.
 
===Pixel devices bricked due to confusing reasons===
Numerous Google Pixel phones have gotten bricked as a result of different use cases, such as accidentally switched slots, flashing custom ROMs, or downgrading the bootloader version of the device after an [[Anti-rollback/ARB for device firmware|Anti-Rollback (ARB)]] increment (accidentally or otherwise), or installing the June 2025 update.<ref>{{Cite web |last=Simons |first=Hadlee |date=2025-08-26 |title=Some Pixels are bricked and Google apparently won't help revive them |url=https://www.androidauthority.com/google-pixel-phones-bricked-3591218/ |url-status=live |archive-url=http://web.archive.org/web/20260108045933/https://www.androidauthority.com/google-pixel-phones-bricked-3591218/ |archive-date=8 Jan 2026 |access-date=2025-09-11 |website=Android Authority}}</ref> The device enters an emergency download state called Pixel ROM Recovery, which is a Google modification of Samsung's EUB mode on Exynos chipsets. In this mode, it refuses to enter Android recovery or [[wikipedia:Fastboot|Fastboot]], making it near impossible to restore the operating system on the device. The only way to fix it is to use Pixel ROM Recovery to boot a special, Google-signed recovery bootloader into RAM and flash a working version of Android from there.
 
This recovery bootloader is just a regular bootloader as it appears in Google factory images, but with a special "USB boot" bit flag set to 1. <ref>{{Cite web |date=2025-08-11 |title=Pixel devices getting bricked / stuck in Pixel ROM Recovery after flashing AOSP-based builds with Android 15 QPR2 (BP1A.250305.019) |url=https://issuetracker.google.com/issues/402455330#comment19 |archive-url=http://web.archive.org/web/20260205112358/https://issuetracker.google.com/issues/402455330 |archive-date=5 Feb 2026}}</ref>
 
However, this recovery bootloader is inaccessible to the public, and is not possible to recreate it without Google's private keys. This makes it impossible to repair a device in this state, other than to do a technically challenging repair involving desoldering the UFS chip to repopulate its contents or by replacing the motherboard altogether. Google stores and service centers outside of the US do not offer support for the device if it is out of warranty, even though the issue is completely fixable by software.
 
Numerous developers have worked on trying to find a solution to this issue, and have succeeded to varying extents. However, devices bricked due to the ARB trigger remain impossible to fix. Google has not provided any recovery images to resolve this issue, despite there being a sizable post on their bug tracker.<ref name=":4">{{Cite web |date=2025-08-10 |title=Pixel recovery bootloaders lack security reasoning for guarding |url=https://issuetracker.google.com/issues/437705274 |url-status=live |access-date=2025-09-11 |website=Google IssueTracker |archive-url=http://web.archive.org/web/20251004223929/https://issuetracker.google.com/issues/437705274 |archive-date=4 Oct 2025}}</ref><ref>{{Cite web |date=2025-03-12 |title=Pixel devices getting bricked / stuck in Pixel ROM Recovery after flashing AOSP-based builds with Android 15 QPR2 (BP1A.250305.019) |url=https://issuetracker.google.com/issues/402455330 |url-status=live |access-date=2025-09-11 |website=Google IssueTracker |archive-url=http://web.archive.org/web/20260205112358/https://issuetracker.google.com/issues/402455330 |archive-date=5 Feb 2026}}</ref> despite the fact that Google providing the recovery images for the repair will not compromise security, as explained by one of the developers in their report.<ref name=":4" />
 
===Phone number requirement for new accounts===
Since 2020, Google has increasingly forced users to verify phone-numbers via SMS during account registration,<ref>https://support.google.com/accounts/thread/34403939/cannot-create-a-new-google-account-it-is-requiring-a-phone-number-forced-phone-verification</ref><ref>https://reddit.com/r/degoogle/comments/oanh2p/does_google_now_require_a_phone_number_to_make/</ref> in an effort to "mitigate spam, bot activity, and account abuse"<ref>{{Cite web |first=CLRN |date=2025-07-25 |title=How to skip phone verification while creating Gmail account? |url=https://www.clrn.org/how-to-skip-phone-verification-while-creating-gmail-account/ |url-status=live |access-date=2026-05-05 |website=California Learning Resource Network}}</ref>. They have a system that immediately detects reuse of numbers, so no accounts can have the same associated number.{{Citation needed}} This, paired with [[YouTube#Forced sign-in|YouTube's sign-in requirement]], makes it impossible for users to share a single "guest" account, as is typically the case for families sharing a smart TV.
 
=== Taking away choice from the user ===
Google has a long history of patronizing their user base by taking away options or not giving users a choice in the first place.
Google has a long history of patronizing their user base by taking away options or not giving users a choice in the first place.


Line 95: Line 34:


In 2025, Google announced their [[Android Developer Verification]] program, which if executed will make it impossible to run apps by developers not personally identified and approved by Google.
In 2025, Google announced their [[Android Developer Verification]] program, which if executed will make it impossible to run apps by developers not personally identified and approved by Google.
==Controversies==
==Controversies==
===Account lockouts===
===Account lockouts===
Line 139: Line 77:
On may 19th, 2026, Google announced modifications for [[Google Search]] to include more AI integrations involving inclusion of [[Google Gemini]] Flash 3.5 and integration of AI agents. These changes have sparked several controversies, including for example critizicing the reliability of searching using AI because of hallucinations, inabilities of AIs to detect malicious web sites and possibilities to use AI to control results obtained on searches. <ref>{{Cite web |last=Yildrim |first=Ece |date=19 May 2026 |title=Google Search Is Dead. Welcome to the Era of the ‘Intelligent Search Box’ |url=https://gizmodo.com/google-search-is-dead-welcome-to-the-era-of-the-intelligent-search-box-2000760626 |url-status=live |archive-url=https://web.archive.org/web/20260519204100/https://gizmodo.com/google-search-is-dead-welcome-to-the-era-of-the-intelligent-search-box-2000760626 |archive-date=2026-05-19 |access-date=21 May 2026 |website=Gizmodo}}</ref><ref>{{Cite web |last=Reid|first=Elizabeth |date=19 May 2026 |title=A new era for AI Search |url=https://blog.google/products-and-platforms/products/search/search-io-2026/#powerful-ai |url-status=live |archive-url=https://web.archive.org/web/20260519181835/https://blog.google/products-and-platforms/products/search/search-io-2026/#powerful-ai |archive-date=2026-05-19 |access-date=21 May 2026 |website=Google Blog}}</ref>
On may 19th, 2026, Google announced modifications for [[Google Search]] to include more AI integrations involving inclusion of [[Google Gemini]] Flash 3.5 and integration of AI agents. These changes have sparked several controversies, including for example critizicing the reliability of searching using AI because of hallucinations, inabilities of AIs to detect malicious web sites and possibilities to use AI to control results obtained on searches. <ref>{{Cite web |last=Yildrim |first=Ece |date=19 May 2026 |title=Google Search Is Dead. Welcome to the Era of the ‘Intelligent Search Box’ |url=https://gizmodo.com/google-search-is-dead-welcome-to-the-era-of-the-intelligent-search-box-2000760626 |url-status=live |archive-url=https://web.archive.org/web/20260519204100/https://gizmodo.com/google-search-is-dead-welcome-to-the-era-of-the-intelligent-search-box-2000760626 |archive-date=2026-05-19 |access-date=21 May 2026 |website=Gizmodo}}</ref><ref>{{Cite web |last=Reid|first=Elizabeth |date=19 May 2026 |title=A new era for AI Search |url=https://blog.google/products-and-platforms/products/search/search-io-2026/#powerful-ai |url-status=live |archive-url=https://web.archive.org/web/20260519181835/https://blog.google/products-and-platforms/products/search/search-io-2026/#powerful-ai |archive-date=2026-05-19 |access-date=21 May 2026 |website=Google Blog}}</ref>


==Anti-consumer legal cases==
 
==Incidents==
 
===Service shutdowns===
 
====Google Play Music shutdown (Dec 2020)====
[[wikipedia:Google_Play_Music|Google Play Music]] was a service that allowed users to purchase music, listen via streaming, and download to the local device; alternatively users could pay for a subscription to listen to all music available through streaming. It was publicly launched on the 16th November 2011 and later shutdown in December 2020.<ref>{{Cite web |date=4 Aug 2020 |title=Google Play Music, Music Play Store & Music Manager are going away – everything you need to know |url=https://support.google.com/youtubemusic/thread/62843644/google-play-music-music-play-store-music-manager-are-going-away-%E2%80%93-everything-you-need-to-know?hl=en |url-status=live |access-date=5 Apr 2025 |website=[[Google]] |archive-url=http://web.archive.org/web/20251004223929/https://support.google.com/youtubemusic/thread/62843644/google-play-music-music-play-store-music-manager-are-going-away-%E2%80%93-everything-you-need-to-know?hl=en |archive-date=4 Oct 2025}}</ref><ref>{{Cite web |last=Amadeo |first=Ron |date=28 Oct 2020 |title=RIP Google Play Music, 2011 – 2020 |url=https://arstechnica.com/gadgets/2020/10/rip-google-play-music-2011-2020/ |url-status=live |access-date=5 Apr 2025 |website=ArsTechnica |archive-url=http://web.archive.org/web/20251214224205/https://arstechnica.com/gadgets/2020/10/rip-google-play-music-2011-2020/ |archive-date=14 Dec 2025}}</ref> Google Play Music further allowed users to upload their own songs to listen on all their devices, with a limit of up to 50,000 files.<ref>{{Cite web |last=Hoffman |first=Chris |date=11 Jan 2017 |title=How to Upload Your Music Library to Google Play Music |url=https://www.howtogeek.com/288231/how-to-upload-your-music-library-to-google-play-music/ |url-status=live |access-date=5 Apr 2025 |website=How-To-Geek |archive-url=http://web.archive.org/web/20251004223929/https://www.howtogeek.com/288231/how-to-upload-your-music-library-to-google-play-music/ |archive-date=4 Oct 2025}}</ref> Users were able to purchase songs individually or buy whole albums that they could then download and listen to, or stream through the internet.<ref>{{Cite web |date=15 Jan 2020 |title=How To Buy Music From Google Play (Now YouTube Music) |url=https://www.technobezz.com/buy-music-google-play |url-status=live |access-date=5 Apr 2025 |website=Technobezz |archive-url=http://web.archive.org/web/20250805235415/https://www.technobezz.com/buy-music-google-play |archive-date=5 Aug 2025}}</ref>
 
In October 2020, Google announced that they would be shutting down Google Play Music, with it being fully shut down by December.<ref>{{Cite web |last=Li |first=Abner |date=3 Dec 2020 |title=Google fully shuts down Play Music around the world |url=https://9to5google.com/2020/12/03/google-play-music-dead/ |url-status=live |access-date=5 Apr 2025 |website=9To5Google |archive-url=http://web.archive.org/web/20250708163846/https://9to5google.com/2020/12/03/google-play-music-dead/ |archive-date=8 Jul 2025}}</ref> This went ahead with a warning to their users to begin migrating to [[wikipedia:YouTube_Music|YouTube Music]], and that they would be losing access to their purchased songs. Google recommended users should download their purchased songs before the service would shut down.<ref>{{Cite web |date=4 Aug 2020 |title=YouTube Music will replace Google Play Music by end of 2020 |url=https://blog.youtube/news-and-events/youtube-music-will-replace-google-play-music-end-2020/ |url-status=live |access-date=5 Apr 2025 |website=YouTube Official Blog |archive-url=http://web.archive.org/web/20260201140126/https://blog.youtube/news-and-events/youtube-music-will-replace-google-play-music-end-2020/ |archive-date=1 Feb 2026}}</ref>
 
After the shut down, users lost access to the music they paid for, with no way to download them. Google justified this by transferring all playlists and purchase history to YouTube Music, and only refunding songs that were not directly available,<ref>{{Cite web |date=10 Oct 2023 |title=What happened to my songs on Google Music? |url=https://darwinsdata.com/what-happened-to-my-songs-on-google-music/ |url-status=live |access-date=5 Apr 2025 |website=Darwin's Data |archive-url=http://web.archive.org/web/20251004223930/https://darwinsdata.com/what-happened-to-my-songs-on-google-music/ |archive-date=4 Oct 2025}}</ref><ref>{{Cite web |last=Chaney |first=Sarah |date=5 Feb 2022 |title=What Happened to Google Play Music? |url=https://www.makeuseof.com/what-happened-to-google-play-music/ |url-status=live |access-date=5 Apr 2025 |website=MUO |archive-url=http://web.archive.org/web/20260205111318/https://www.makeuseof.com/what-happened-to-google-play-music/ |archive-date=5 Feb 2026}}</ref> with no guarantee that the songs will remain available through the new service. Users found that their purchased songs were no longer able to stream at 320kbps on YouTube Music compared to Google Play Music unless they paid for the monthly subscription.<ref>{{Cite web |last=Cutlack |first=Gary |date=23 Dec 2012 |title=Google Music UK: everything you need to know |url=https://www.techradar.com/news/software/google-music-uk-everything-you-need-to-know-1120176 |url-status=live |access-date=5 Apr 2025 |website=TechRadar |archive-url=http://web.archive.org/web/20251221115733/https://www.techradar.com/news/software/google-music-uk-everything-you-need-to-know-1120176 |archive-date=21 Dec 2025}}</ref><ref>{{Cite web |last=L. Hald |first=Nicole |date=24 Mar 2025 |title=How Is YouTube Music Sound Quality in 2025? Is It Any Good? |url=https://www.noteburner.com/youtube-music-tips/youtube-music-audio-quality.html |url-status=live |access-date=5 Apr 2025 |website=NoteBurner |archive-url=http://web.archive.org/web/20260217143252/https://www.noteburner.com/youtube-music-tips/youtube-music-audio-quality.html |archive-date=17 Feb 2026}}</ref> If a user failed to initiate the transfer of their music library or locally download their songs by 24th February 2021, then they lost all access and all data associated with Google Play Music.<ref>{{Cite web |last=Sodhi |first=Tanishka |date=8 Feb 2021 |title=Google Play Music Data Will Be Deleted on February 24: Here’s How to Transfer to YouTube Music |url=https://www.gadgets360.com/how-to/news/google-play-music-data-deleted-february-24-youtube-how-to-transfer-files-playlists-billing-information-2365609 |url-status=live |access-date=5 Apr 2025 |website=Gadgets 360 |archive-url=http://web.archive.org/web/20260205112610/https://www.gadgets360.com/how-to/news/google-play-music-data-deleted-february-24-youtube-how-to-transfer-files-playlists-billing-information-2365609 |archive-date=5 Feb 2026}}</ref> YouTube Music does not provide the option to download songs as MP3s, with local downloads requiring an internet connection every 30 days to continue working offline.<ref>{{Cite web |title=Download music and podcasts to listen to offline |url=https://support.google.com/youtubemusic/answer/6313535?hl=en-GB&co=GENIE.Platform%3DAndroid |url-status=live |access-date=5 Apr 2025 |website=[[Google]] |archive-url=http://web.archive.org/web/20251004223930/https://support.google.com/youtubemusic/answer/6313535?hl=en-GB&co=GENIE.Platform%3DAndroid |archive-date=4 Oct 2025}}</ref>
 
====Google Stadia shutdown (Jan 2023)====
In January 2023, Google announced the shutdown of its cloud gaming service, Stadia, which was launched in November 2019.<ref>{{Cite web |title=RIP Google Stadia: the latest news on the discontinued cloud gaming service |url=https://www.theverge.com/23380140/google-stadia-ending-shutdown-latest-news-gaming-tech |url-status=live |access-date=5 Apr 2025 |website=The Verge |archive-url=http://web.archive.org/web/20260101185119/https://www.theverge.com/23380140/google-stadia-ending-shutdown-latest-news-gaming-tech |archive-date=1 Jan 2026}}</ref> Stadia required users to purchase games individually, unlike other gaming platforms that offer subscription-based access. Upon the service's closure, Google promised to refund consumers for their purchases, including both games and hardware. The refunds for games and software were issued automatically.<ref>{{Cite web |last=Ravenscraft |first=Erin |date=10 Nov 2022 |title=Stadia Is Dying. Here’s What’s in Your Refund and How to Get It |url=https://www.wired.com/story/how-to-get-your-google-stadia-refund/ |url-status=live |access-date=5 Apr 2025 |website=Wired |archive-url=http://web.archive.org/web/20260205115111/https://www.wired.com/story/how-to-get-your-google-stadia-refund/ |archive-date=5 Feb 2026}}</ref>
 
Stadia users were effectively renting access to games, as the platform did not allow for traditional ownership or offline play. With the service discontinued, consumers were left without access to the content they had purchased. Stadia users who had bought controllers and other peripherals for the service were also impacted by the shutdown. While Google offered refunds to customers, many Stadia consumers were left with equipment that no longer performs the advertised functions and limited recourse for repurposing or reselling their devices.<ref>{{Cite web |last=Ashworth |first=Mack |date=5 Oct 2022 |title=Stadia Shut Down: How To Use Your Hardware Now Google’s Shutting It Down |url=https://www.gamerevolution.com/guides/852697-stadia-shut-down-how-to-use-controller-chromecast-without-app |url-status=live |access-date=5 Apr 2025 |website=Game Revolution |archive-url=http://web.archive.org/web/20251004224131/https://www.gamerevolution.com/guides/852697-stadia-shut-down-how-to-use-controller-chromecast-without-app |archive-date=4 Oct 2025}}</ref>
 
Google Stadia controllers were limited to Wi-Fi connectivity, however upon shut down they started offering an update to allow them to connect through Bluetooth, the update service website was scheduled to shut down on the 31st December 2025.<ref>{{Cite web |last=Devine |first=Richard |date=17 Jan 2023 |title=Bluetooth support for Google Stadia Controller arrives — Here's how to enable it and play PC games |url=https://www.windowscentral.com/gaming/pc-gaming/bluetooth-support-for-google-stadia-controller-arrives-heres-how-to-enable-it-and-play-pc-games |url-status=live |access-date=5 Apr 2025 |website=Windows Central |archive-url=http://web.archive.org/web/20251109164004/https://www.windowscentral.com/gaming/pc-gaming/bluetooth-support-for-google-stadia-controller-arrives-heres-how-to-enable-it-and-play-pc-games |archive-date=9 Nov 2025}}</ref>
 
====Google Assistant Third Party List Support (Jun 2023)====
On June 20th, 2023, Google disabled 3rd party list support for Google Assistant<ref>{{Cite web |access-date=2025-09-16 |title=Where are my old lists? |url=https://support.google.com/assistant/answer/9415862#zippy=%2Cwhere-are-my-old-lists |archive-url=https://web.archive.org/web/20250427212604/https://support.google.com/assistant/answer/9415862#zippy=%2Cwhere-are-my-old-lists |archive-date=2025-04-27}}</ref>. This feature allowed lists through 3rd party services such as AnyList or Todoist to be managed via Google Assistant. The only list provider available through Google Assistant after this change was Google Keep<ref>{{Cite web |last=Mathur |first=Chandraveer |website=Android Police |date=2023-05-31 |title=Google Assistant is killing support for notes and lists integration with third-party apps |url=https://www.androidpolice.com/google-assistant-ending-support-third-party-notes-lists/ |archive-url=http://web.archive.org/web/20251218051543/https://www.androidpolice.com/google-assistant-ending-support-third-party-notes-lists/ |archive-date=18 Dec 2025}}</ref>.
 
====Google Jamboard shutdown (Dec 2024)====
{{Main|Google Jamboard}}
In September 2023, Google revealed plans to retire its Jamboard service, as the product would be transitioned to a view-only format by October 1, 2024, and completely shut down by December 31, 2024. As a result, users had little time to transfer their data before the final transition and no refunds were ever issued to hardware buyers.
 
The Jamboard product was a $5,000 device that Google pitched as a collaborative tool through its Google Workspace service. After the service no longer existed, however, the device became a brick and the users as well as the buyers were left unsupported and uncompensated.
 
Situations like this highlight the vulnerability of the consumer market since proprietary products are completely at the hands of developers who can cut services on a whim. Thus, consumer protection must be taken to another level to ensure that no matter what companies get rid of, support and compensatory avenues exist.
 
====Manifest V2 shutdown (Jul 2025)====
On July 24, 2025, Google permanently disabled all Manifest V2 extensions for Chrome 138 users as well as making Chromium (a browser that many other browsers use as their base) switch to Manifest V3, and disabled the ability to turn them back on.<ref>{{Cite web |date=2021-09-23 |title=Manifest V2 support timeline |url=https://developer.chrome.com/docs/extensions/develop/migrate/mv2-deprecation-timeline |archive-url=https://web.archive.org/web/20250808191702/https://developer.chrome.com/docs/extensions/develop/migrate/mv2-deprecation-timeline |archive-date=2025-08-08 |access-date=2025-08-12}}</ref>
 
Manifest V3 disabled the <code>webRequestBlocking</code> permission in the <code>webRequest</code> API<ref>{{Cite web |date=2023-03-09 |title=Replace blocking web request listeners {{!}} Chrome Extensions {{!}} Chrome for Developers |url=https://developer.chrome.com/docs/extensions/develop/migrate/blocking-web-requests |url-status=live |archive-url=https://web.archive.org/web/20250614074559/https://developer.chrome.com/docs/extensions/develop/migrate/blocking-web-requests |archive-date=2025-06-14 |access-date=2025-08-12 |website=Chrome for Developers}}</ref>, preventing many ad content blockers (such as uBlock Origin) from working.<ref>{{Cite web |date=2024-09-26 |title=Understanding Manifest V3 and the Future of uBlock Origin |url=https://ublockorigin.com/ |url-status=live |archive-url=https://web.archive.org/web/20250812114916/https://ublockorigin.com/ |archive-date=2025-08-12 |access-date=2025-08-12 |website=uBlock Origin - Free, open-source ad content blocker}}</ref> Google cites performance reasons <ref>{{Cite web |date=2023-03-09 |title=Replace blocking web request listeners {{!}} Chrome Extensions {{!}} Chrome for Developers |url=https://developer.chrome.com/docs/extensions/develop/migrate/blocking-web-requests |url-status=live |archive-url=https://web.archive.org/web/20250614074559/https://developer.chrome.com/docs/extensions/develop/migrate/blocking-web-requests |archive-date=2025-06-14 |access-date=2025-08-12 |website=Chrome for Developers |quote="In Manifest V2, blocking web requests could significantly degrade both the performance of extensions and the performance of pages they work with."}}</ref>, but this is dubious; restricting content blockers prevents users from impeding their tracking and surveillance, meaning they can create a larger profit from the data gained. This is likely the ulterior motive, although unproven.
 
===Google Pixel===
====Pixel devices bricked due to confusing reasons====
Numerous Google Pixel phones have gotten bricked as a result of different use cases, such as accidentally switched slots, flashing custom ROMs, or downgrading the bootloader version of the device after an [[Anti-rollback/ARB for device firmware|Anti-Rollback (ARB)]] increment (accidentally or otherwise), or installing the June 2025 update.<ref>{{Cite web |last=Simons |first=Hadlee |date=2025-08-26 |title=Some Pixels are bricked and Google apparently won't help revive them |url=https://www.androidauthority.com/google-pixel-phones-bricked-3591218/ |url-status=live |archive-url=http://web.archive.org/web/20260108045933/https://www.androidauthority.com/google-pixel-phones-bricked-3591218/ |archive-date=8 Jan 2026 |access-date=2025-09-11 |website=Android Authority}}</ref> The device enters an emergency download state called Pixel ROM Recovery, which is a Google modification of Samsung's EUB mode on Exynos chipsets. In this mode, it refuses to enter Android recovery or [[wikipedia:Fastboot|Fastboot]], making it near impossible to restore the operating system on the device. The only way to fix it is to use Pixel ROM Recovery to boot a special, Google-signed recovery bootloader into RAM and flash a working version of Android from there.
 
This recovery bootloader is just a regular bootloader as it appears in Google factory images, but with a special "USB boot" bit flag set to 1. <ref>{{Cite web |date=2025-08-11 |title=Pixel devices getting bricked / stuck in Pixel ROM Recovery after flashing AOSP-based builds with Android 15 QPR2 (BP1A.250305.019) |url=https://issuetracker.google.com/issues/402455330#comment19 |archive-url=http://web.archive.org/web/20260205112358/https://issuetracker.google.com/issues/402455330 |archive-date=5 Feb 2026}}</ref>
 
However, this recovery bootloader is inaccessible to the public, and is not possible to recreate it without Google's private keys. This makes it impossible to repair a device in this state, other than to do a technically challenging repair involving desoldering the UFS chip to repopulate its contents or by replacing the motherboard altogether. Google stores and service centers outside of the US do not offer support for the device if it is out of warranty, even though the issue is completely fixable by software.
 
Numerous developers have worked on trying to find a solution to this issue, and have succeeded to varying extents. However, devices bricked due to the ARB trigger remain impossible to fix. Google has not provided any recovery images to resolve this issue, despite there being a sizable post on their bug tracker.<ref name=":4">{{Cite web |date=2025-08-10 |title=Pixel recovery bootloaders lack security reasoning for guarding |url=https://issuetracker.google.com/issues/437705274 |url-status=live |access-date=2025-09-11 |website=Google IssueTracker |archive-url=http://web.archive.org/web/20251004223929/https://issuetracker.google.com/issues/437705274 |archive-date=4 Oct 2025}}</ref><ref>{{Cite web |date=2025-03-12 |title=Pixel devices getting bricked / stuck in Pixel ROM Recovery after flashing AOSP-based builds with Android 15 QPR2 (BP1A.250305.019) |url=https://issuetracker.google.com/issues/402455330 |url-status=live |access-date=2025-09-11 |website=Google IssueTracker |archive-url=http://web.archive.org/web/20260205112358/https://issuetracker.google.com/issues/402455330 |archive-date=5 Feb 2026}}</ref> despite the fact that Google providing the recovery images for the repair will not compromise security, as explained by one of the developers in their report.<ref name=":4" />
 
====Pixel 4a battery reduction update (Jan 2025)====
{{Main|Pixel 4a Battery Performance Program}}
On January 6, 2025, Google issued a software update to the Pixel 4a that significantly decreased battery capacity on "Impacted Devices". Not all units were affected. It's speculated that the affected units have defective batteries and may pose a safety risk if the update is not applied, but Google never disclosed the reason(s) that the update was deemed necessary. Google removed all factory images for previous versions of the system software from their website, making it difficult to revert the update.
 
As compensation, Google offered a free battery replacement only in select countries. In other countries, you could choose between a $50 USD payment or $100 USD worth of Google Store credits. However, some users reported difficulty obtaining their compensation.
 
===User freedom incidents===
====Banning domain-blockers from Play Store (2013)====
Since 2013, Google has taken down all apps on G-Play that can block connections to arbitrary [[wikipedia:Domain_Name_System|domain-names]] via [https://developer.android.com/develop/connectivity/vpn the official VPN API], most of those apps being marketed as ad-blockers.<ref>https://www.zdnet.com/article/google-kicks-ad-blocker-apps-off-play-store/</ref> This forced apps such as AdGuard and NetGuard to distribute their ad-blocking features elsewhere.<ref>https://adguard.com/en/blog/adguard-google-play-removal.html</ref><ref>https://github.com/M66B/NetGuard/blob/7308869411ff87649bf3a46a9c7c08f1e5353801/ADBLOCKING.md?plain=1#L6</ref><ref>https://github.com/M66B/NetGuard/blob/7308869411ff87649bf3a46a9c7c08f1e5353801/ADBLOCKING.md?plain=1#L106</ref>
 
Google cites their own Developer Distribution Agreement (terms of service for devs), claiming that those apps are "disruptive", as if to imply hacking or cracking. Many people claim that's an invalid excuse, and that the ulterior motive was to increase ad-revenue.
 
===Phone number requirement for new accounts (2020)===
Since 2020, Google has increasingly forced users to verify phone-numbers via SMS during account registration,<ref>https://support.google.com/accounts/thread/34403939/cannot-create-a-new-google-account-it-is-requiring-a-phone-number-forced-phone-verification</ref><ref>https://reddit.com/r/degoogle/comments/oanh2p/does_google_now_require_a_phone_number_to_make/</ref> in an effort to "mitigate spam, bot activity, and account abuse"<ref>{{Cite web |first=CLRN |date=2025-07-25 |title=How to skip phone verification while creating Gmail account? |url=https://www.clrn.org/how-to-skip-phone-verification-while-creating-gmail-account/ |url-status=live |access-date=2026-05-05 |website=California Learning Resource Network}}</ref>. They have a system that immediately detects reuse of numbers, so no accounts can have the same associated number.{{Citation needed}} This, paired with [[YouTube#Forced sign-in|YouTube's sign-in requirement]], makes it impossible for users to share a single "guest" account, as is typically the case for families sharing a smart TV.
 
====Blocking sideloading of unverified Android apps (Aug 2025)====
{{Main|Google blocking sideloading of unverified Android apps}}
On 25 August 2025, '''[[Google]]''' announced that starting in 2026 it will block the installation of Android apps from outside the Play Store unless the developer has verified their identity with Google. The policy will first roll out in Brazil, Indonesia, Singapore, and Thailand in September 2026, with global enforcement targeted for 2027.<ref name=":0">{{Cite web |last=Frey |first=Suzanne |date=25 Aug 2025 |title=A new layer of security for certified Android devices |url=https://android-developers.googleblog.com/2025/08/elevating-android-security.html |url-status=live |access-date=25 Aug 2025 |website=Android Developers Blog |archive-url=http://web.archive.org/web/20260128013331/https://android-developers.googleblog.com/2025/08/elevating-android-security.html |archive-date=28 Jan 2026}}</ref><ref name=":1">{{Cite web |last=Perez |first=Sarah |date=25 Aug 2025 |title=Google will require developer verification for Android apps outside the Play Store |url=https://techcrunch.com/2025/08/25/google-will-require-developer-verification-for-android-apps-outside-the-play-store/ |url-status=live |access-date=25 Aug 2025 |website=TechCrunch |archive-url=http://web.archive.org/web/20260119211509/https://techcrunch.com/2025/08/25/google-will-require-developer-verification-for-android-apps-outside-the-play-store/ |archive-date=19 Jan 2026}}</ref> This marks a significant change to Android's long-standing support for sideloading apps.
 
Devices without [[Google Mobile Services]] or running [[wikipedia:List_of_custom_Android_distributions|custom ROMs]] are exempt.<ref name=":22">{{Cite web |last=Anderson |first=Tim |date=2025-08-26 |title=Google kneecaps indie Android devs, forces them to register |url=https://www.theregister.com/2025/08/26/android_developer_verification_sideloading |url-status=live |archive-url=https://web.archive.org/web/20250829170329/https://www.theregister.com/2025/08/26/android_developer_verification_sideloading |archive-date=2025-08-29 |access-date=2025-08-26 |website=The Register}}</ref> Critics argue this restricts user freedom, impacts independent developers, and may enable Google to block apps it disapproves of, such as ad-blockers, raising concerns about privacy and control over personal devices.<ref name=":2">{{Cite web |last=Anderson |first=Tim |date=26 Aug 2025 |title=Google kneecaps indie Android devs, forces them to register |url=https://www.theregister.com/2025/08/26/android_developer_verification_sideloading |url-status=live |access-date=26 Aug 2025 |website=The Register |archive-url=http://web.archive.org/web/20260119211440/https://www.theregister.com/2025/08/26/android_developer_verification_sideloading/ |archive-date=19 Jan 2026}}</ref><ref name=":3">{{Cite web |first= |date=26 Aug 2025 |title=Google will block sideloading of unverified Android apps starting next year |url=https://www.bleepingcomputer.com/forums/t/810335/google-will-block-sideloading-of-unverified-android-apps-starting-next-year |url-status=live |access-date=26 Aug 2025 |website=BleepingComputer |archive-url=http://web.archive.org/web/20250829215120/https://www.bleepingcomputer.com/forums/t/810335/google-will-block-sideloading-of-unverified-android-apps-starting-next-year/ |archive-date=29 Aug 2025}}</ref>
 
 
==Lawsuit==
===Privacy violations===
===Privacy violations===
====''Rodriguez v. Google LLC'' (''May 2021—September 2025'')====
====''Rodriguez v. Google LLC'' (''May 2021—September 2025'')====
Line 159: Line 164:
==See also==
==See also==


===Products and services===
*{{Main|List of Google products}}
{{Main|List of Google products}}
 
===Controversies===


*[[Advertising overload]]
*[[Advertising overload]]
Line 173: Line 175:


*"[https://www.jwz.org/xscreensaver/google.html XScreenSaver: Google Store Privacy Policy]". Google pretending to care about privacy by forcing a fully-local (no internet) minimal-permission screen-saver app to specify a privacy-policy. That blog-post contains many sources on Google's anti-consumer practices
*"[https://www.jwz.org/xscreensaver/google.html XScreenSaver: Google Store Privacy Policy]". Google pretending to care about privacy by forcing a fully-local (no internet) minimal-permission screen-saver app to specify a privacy-policy. That blog-post contains many sources on Google's anti-consumer practices
 
*[https://theywillbanyou.com/| They Will Ban You - Cases of user accounts banned for unfair reasons]
==References==
==References==
<references />
<references />
[[Category:Google]]
[[Category:Google]]