m Added clean-up tag.
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Working with the NSA and FBI to bypass encryption (PRISM program) and access user data (Skype, Outlook).<ref name=":1" />
Working with the NSA and FBI to bypass encryption (PRISM program) and access user data (Skype, Outlook).<ref name=":1" />


===='Recurring billing traps====
====Recurring billing traps====
Defaulting users into subscription auto-renewals while making cancellation processes opaque.<ref>{{Cite web |date=2025-08-18 |title=Why is MS Software So Predatory? |url=https://learn.microsoft.com/en-us/answers/questions/3869973/why-is-ms-software-so-predatory?forum=windows-all&referrer=answers |url-status=live |access-date=2025-08-18 |website=learn.microsoft.com |archive-url=http://web.archive.org/web/20250812172730/https://learn.microsoft.com/en-us/answers/questions/3869973/why-is-ms-software-so-predatory?forum=windows-all&referrer=answers |archive-date=12 Aug 2025}}</ref>{{Citation needed|reason=better source than just support forum}}
Defaulting users into subscription auto-renewals while making cancellation processes opaque.<ref>{{Cite web |date=2025-08-18 |title=Why is MS Software So Predatory? |url=https://learn.microsoft.com/en-us/answers/questions/3869973/why-is-ms-software-so-predatory?forum=windows-all&referrer=answers |url-status=live |access-date=2025-08-18 |website=learn.microsoft.com |archive-url=http://web.archive.org/web/20250812172730/https://learn.microsoft.com/en-us/answers/questions/3869973/why-is-ms-software-so-predatory?forum=windows-all&referrer=answers |archive-date=12 Aug 2025}}</ref>{{Citation needed|reason=better source than just support forum}}