CrookKilla (talk | contribs)
New Sections : Successful pressure campaign / Impossible battery capacities
m Re-arrange order and clarify dates where possible; updated old section headers to conform to CRW standards; added Cleanup tag.
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{{Lowercase title}}
{{Lowercase title}}
{{Cleanup}}
{{CompanyCargo
{{CompanyCargo
|Description=American sales platform for selling items online
|Description=American sales platform for selling items online
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|Website=https://ebay.com/
|Website=https://ebay.com/
}}
}}
'''{{Wplink|eBay Inc.}}''' (formerly known as AuctionWeb, 1995–1997) is an American multinational e-commerce corporation based in San Jose, California, that enables users to purchase or look at products via retail sales on websites and online marketplaces in 190 markets around the globe. Sales happen either via online auctions or "buy it now" immediate purchases, and the firm makes commissions from sales made by sellers.
'''{{Wplink|eBay Inc.}}''' (formerly known as AuctionWeb, 1995–1997) is an American multinational e-commerce corporation based in San Jose, California, that enables users to purchase or look at products via retail sales on websites and online marketplaces in 190 markets around the globe. Sales happen either via online auctions or "buy it now" immediate purchases, and the firm makes commissions from sales made by sellers.


== Successful pressure campaign ==<!-- Rossmann discourages slacktivism and this is the opposite. -->
==Consumer impact summary==
{{Ph-C-CIS}}


=== Impossible battery capacities ===
==Incidents==
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
 
===Successful pressure campaign===<!-- Rossmann discourages slacktivism and this is the opposite. -->
====Impossible battery capacities====
Impossible battery capacities are a common sight when one is looking for cheap rechargeable batteries.  Readers may be familiar with this due to the [[Deep Cycle Systems]] coverage in ~5 of [[Louis Rossmann - Video Directory|Louis' YouTube channel episodes]].   
Impossible battery capacities are a common sight when one is looking for cheap rechargeable batteries.  Readers may be familiar with this due to the [[Deep Cycle Systems]] coverage in ~5 of [[Louis Rossmann - Video Directory|Louis' YouTube channel episodes]].   


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https://www.candlepowerforums.com/threads/sony-cycleenergy-3800mah-ni-mh-aa-cells.163194/ - fake.  Real SONY AAs (see [https://archive.is/pKeTz an archive of] [https://archive.is/pKeTz AA's shown on Sony's website] ) are 2100, 2500 and 2700 mAh.
https://www.candlepowerforums.com/threads/sony-cycleenergy-3800mah-ni-mh-aa-cells.163194/ - fake.  Real SONY AAs (see [https://archive.is/pKeTz an archive of] [https://archive.is/pKeTz AA's shown on Sony's website] ) are 2100, 2500 and 2700 mAh.


Sadly [[Fake memory still being sold on eBay and Amazon|fake memory is still being sold on eBay and Amazon]] and more egregiously, eBay has even resumed allowing listing these readily identifiable categories of 100% fraudulent product.  
Sadly [[fake memory still being sold on eBay and Amazon|fake memory is still being sold on eBay and Amazon]] and more egregiously, eBay has even resumed allowing listing these readily identifiable categories of 100% fraudulent product.
 
==Anti-consumer practices==


===User agreement update to arbitration (April 2025)===
===User agreement update to arbitration (''April 2025'')===
As of 17 April 2025, eBay has changed its "Agreement to [[Forced arbitration|Arbitrate]]" section in the User Agreement:<ref>{{Cite web |title=User Agreement |url=https://www.ebay.com/help/policies/member-behaviour-policies/user-agreement?id=4259 |url-status=live |access-date=19 Apr 2025 |website=[[eBay]] |archive-url=http://web.archive.org/web/20260222061453/https://www.ebay.com/help/policies/member-behaviour-policies/user-agreement?id=4259 |archive-date=22 Feb 2026}}</ref><ref>{{Cite web |last=Morton |first=Liz |date=17 Apr 2025 |title=eBay User Agreement Update May 2025: New Arbitration Terms & Limits On Lawsuits |url=https://www.valueaddedresource.net/ebay-user-agreement-may-2025-arbitration/ |url-status=live |archive-url=https://web.archive.org/web/20250418193349/https://www.valueaddedresource.net/ebay-user-agreement-may-2025-arbitration/ |archive-date=18 Apr 2025 |access-date=19 Apr 2025 |website=Value Added Resource}}</ref>
As of 17 April 2025, eBay has changed its "Agreement to [[Forced arbitration|Arbitrate]]" section in the User Agreement:<ref>{{Cite web |title=User Agreement |url=https://www.ebay.com/help/policies/member-behaviour-policies/user-agreement?id=4259 |url-status=live |access-date=19 Apr 2025 |website=[[eBay]] |archive-url=http://web.archive.org/web/20260222061453/https://www.ebay.com/help/policies/member-behaviour-policies/user-agreement?id=4259 |archive-date=22 Feb 2026}}</ref><ref>{{Cite web |last=Morton |first=Liz |date=17 Apr 2025 |title=eBay User Agreement Update May 2025: New Arbitration Terms & Limits On Lawsuits |url=https://www.valueaddedresource.net/ebay-user-agreement-may-2025-arbitration/ |url-status=live |archive-url=https://web.archive.org/web/20250418193349/https://www.valueaddedresource.net/ebay-user-agreement-may-2025-arbitration/ |archive-date=18 Apr 2025 |access-date=19 Apr 2025 |website=Value Added Resource}}</ref>


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</blockquote>
</blockquote>


===eBay AI opt in by default===
===eBay AI opt in by default (''April 2025'')===
{{Main|Ebay AI opt in by default}}
{{Main|Ebay AI opt in by default}}


In April 2025, eBay also updated its privacy policy to allow its users' personal data to be used for machine learning purposes by both the company and third-parties.
In April 2025, eBay also updated its privacy policy to allow its users' personal data to be used for machine learning purposes by both the company and third-parties.


===User agreement update to arbitration (February 2026)===
===User agreement update to arbitration (''February 2026'')===
As of 20 February 2026, eBay has changed its "Agreement to [[Forced arbitration|Arbitrate]]" section in the User Agreement:<ref>{{Cite web |title=User Agreement |url=https://www.ebay.com/help/policies/member-behaviour-policies/user-agreement?id=4259 |url-status=live |access-date=29 May 2026 |website=[[eBay]] |archive-url=https://web.archive.org/web/20260528182359/https://www.ebay.com/help/policies/member-behaviour-policies/user-agreement?id=4259 |archive-date=28 May 2026}}</ref><ref>{{Cite web |last=Morton |first=Liz |date=21 Jan 2026 |title=eBay Explicitly Bans AI “Buy For Me” Agents, Updates Arbitration & Dispute Rules In User Agreement Update |url=https://www.valueaddedresource.net/ebay-bans-ai-agents-updates-arbitration-user-agreement-feb-2026/ |url-status=live |archive-url=https://web.archive.org/web/20260210175825/https://www.valueaddedresource.net/ebay-bans-ai-agents-updates-arbitration-user-agreement-feb-2026/ |archive-date=10 Feb 2026 |access-date=29 May 2026 |website=Value Added Resource}}</ref>
As of 20 February 2026, eBay has changed its "Agreement to [[Forced arbitration|Arbitrate]]" section in the User Agreement:<ref>{{Cite web |title=User Agreement |url=https://www.ebay.com/help/policies/member-behaviour-policies/user-agreement?id=4259 |url-status=live |access-date=29 May 2026 |website=[[eBay]] |archive-url=https://web.archive.org/web/20260528182359/https://www.ebay.com/help/policies/member-behaviour-policies/user-agreement?id=4259 |archive-date=28 May 2026}}</ref><ref>{{Cite web |last=Morton |first=Liz |date=21 Jan 2026 |title=eBay Explicitly Bans AI “Buy For Me” Agents, Updates Arbitration & Dispute Rules In User Agreement Update |url=https://www.valueaddedresource.net/ebay-bans-ai-agents-updates-arbitration-user-agreement-feb-2026/ |url-status=live |archive-url=https://web.archive.org/web/20260210175825/https://www.valueaddedresource.net/ebay-bans-ai-agents-updates-arbitration-user-agreement-feb-2026/ |archive-date=10 Feb 2026 |access-date=29 May 2026 |website=Value Added Resource}}</ref>