Kayo Sports requiring location to stream: Difference between revisions
describe expansion to all platforms and give examples of negative consumer feedback |
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|Type=Privacy | |Type=Privacy | ||
|Description=Kayo Sports requires verification of precise location in order to stream (done via phone app if streaming on smart TV or in browser). | |Description=Kayo Sports requires verification of precise location in order to stream (done via phone app if streaming on smart TV or in browser). | ||
}}Kayo Sports requires verification of location for streaming on all platforms (mobile apps, TV, browser). Platforms without native location support (e.g. TV operating systems) require verification via a mobile app with precise location enabled. | }}As of July 2026, Kayo Sports requires verification of location for streaming on all platforms (mobile apps, TV, browser). Platforms without native location support (e.g. TV operating systems) require verification via a mobile app with precise location enabled. | ||
==Background== | ==Background== | ||
In September 2025, Kayo Sports began requiring precise location to be provided in the iOS and Android apps in order to stream content.<ref>{{Cite web |title=Location services required for some mobile devices |url=https://kayosports.com.au/en-AU/help/articles/30864153787805-location-services-required-for-some-mobile-devices |archive-url=https://web.archive.org/web/20260416103721/https://kayosports.com.au/en-AU/help/articles/30864153787805-location-services-required-for-some-mobile-devices |website=Kayo Help Centre}}</ref> | In September 2025, Kayo Sports began requiring precise location to be provided in the iOS and Android apps in order to stream content.<ref name=":0">{{Cite web |title=Location services required for some mobile devices |url=https://kayosports.com.au/en-AU/help/articles/30864153787805-location-services-required-for-some-mobile-devices |archive-url=https://web.archive.org/web/20260416103721/https://kayosports.com.au/en-AU/help/articles/30864153787805-location-services-required-for-some-mobile-devices |website=Kayo Help Centre}}</ref> The Kayo Sports web player was not initially affected by this change.<ref name=":0" /><ref name=":1" /> | ||
[[File:Kayo Sports web player location requirement.jpg|alt=A pop-up displayed on the Kayo Sports web player which requires the user to share location before streaming is allowed|thumb|Kayo Sports web player requires location in order to stream content]] | |||
==Expansion to all platforms== | ==Expansion to all platforms== | ||
In July 2026, verification of location became required to stream on any platform, including TV operating systems (e.g. Apple TV) and web | In July 2026, verification of location became required to stream on any platform, including TV operating systems (e.g. Apple TV) and the web player. | ||
Upon first launch of the Apple TV app, the user is presented with a QR code which launches the Kayo Sports mobile app (iOS/Android). The mobile app must have been granted location access in order to allow streaming (precise location required on iOS). | Upon first launch of the Apple TV app, the user is presented with a QR code which launches the Kayo Sports mobile app (iOS/Android). The mobile app must have been granted location access in order to allow streaming (precise location required on iOS). | ||
==Consumer response== | ==Consumer response== | ||
Discussion of the initial changes in September 2025 included concerns about user privacy.<ref>{{Cite web |title=Kayo now requires location services for "some customers" from 24 September |url=https://www.reddit.com/r/australia/comments/1nrj0ln/kayo_now_requires_location_services_for_some/ |website=Reddit}}</ref> Negative reviews on the App Store criticise the requirement for precise location in order to stream content.<ref>{{Cite web |title=Kayo Sports App |url=https://apps.apple.com/au/app/kayo-sports/id1434518367 |website=App Store}}</ref> | Discussion of the initial changes in September 2025 included concerns about user privacy.<ref name=":1">{{Cite web |title=Kayo now requires location services for "some customers" from 24 September |url=https://www.reddit.com/r/australia/comments/1nrj0ln/kayo_now_requires_location_services_for_some/ |website=Reddit}}</ref> Negative reviews on the App Store criticise the requirement for precise location in order to stream content.<ref>{{Cite web |title=Kayo Sports App |url=https://apps.apple.com/au/app/kayo-sports/id1434518367 |website=App Store}}</ref> | ||
==References== | ==References== | ||
{{reflist}} | {{reflist}} | ||