Brother Industries Ltd.: Difference between revisions

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This follows similar practices from manufacturers like '''HP''' forcing a "[https://www.pcworld.com/article/1656073/these-hp-printers-can-be-upgraded-to-allow-third-party-printer-ink.html Dynamic Security Feature]" (DSF) and '''Dymo''' implementing "[https://www.onlinelabels.com/articles/alternative-label-printers-to-dymo Digital Rights Management]" (DRM) via firmware updates thus limiting the end user to officially sanctioned replacement parts only.

==~~Disclosure: case study~~==

== Model Watch ==

~~We present here the following email transcript (WIP) to clarify whether Brother engages in functionality alteration via firmware updates.~~

Listed models, links and issue cases from users experiencing restrictive implementation:

====== Start Transcript ======

* '''TN620''' Laser Toner: [https://www.classaction.org/news/class-action-claims-brother-international-designed-laser-printers-to-require-premature-toner-replacement print counter reduces copy capacity]

*

==Case Study: HL-L2395DW==

We present here the following email transcript to clarify whether Brother acknowledges functionality alteration via firmware updates.

======Start Transcript======

_____________________

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_________________

====== End Transcript ======

======End Transcript======

As clarified above, there is no detail customer support can add as to what additional functionality (if any) is implemented in these firmware updates - there is currently no way to roll back an update should something change or not work.

==Solution~~: AIR~~==

==Solution==

=== AIR ===

Currently the most practical way to halt this type of deceptive manufacturer behaviour is to:

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#'''Inform''' the community if the product you own is affected by any of the practices implemented these companies.

#'''Research''' BEFORE you buy, use or update your product.

If you need additional information regarding printer firmware: '''[https://www.ldproducts.com/blog/are-printer-manufacturers-using-firmware-updates-to-stop-you-from-saving/?__cf_chl_jschl_tk__=721c5b1402242039a43fd9db58c69d96478fd636-1587348298-0-AVzp_rDX1hwKyEN-a4g3xUqArsbv9uFGHKdURxOtNmJl5Op4gC1pNXU-SRDbpFsdDd1vYQhzT1l0ox_nr7Zb3emA5JK9WATiEWVDTMsGkXc8c4Wv21IXp8FLsDafTRb4fDa2Ko9Z_Das0RcjPDzLx2yYg1CVju4Rcd-_ah5s8EX0uyhWFU2JRb5vXd6KKjyRrBEsP1zOlWusu3xpPQ6oKTQ8nyQQ_29uW0wQHh5osgNhRJ2WupNtWhKzbQm-h5u2DLrZ13HCeh0x9al6X9NbmHlWg-EzyWSJ9Ztkl6OPrgh-Bski-jjTH9o7FQE4-1C1bDKDc_2tl2TDFbMX2mlZkb6wY_K9X6Prk--8SCbouJikFV3VmO8AHUH68wr8oKiAloFqU1-viu4g3CKIkUxLLVW4w4Q4D71s8AwuArl3eO6tbZbIVLHU3ZO2oV8-ZNqHWQ LD Blog]'''

==References==

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#Australian Consumer Law: [https://www.australiancontractlaw.info/legislation/acl/s18 S18] [https://www.australiancontractlaw.info/legislation/acl/s29 S29] [https://search.brave.com/search?q=Section+33+ACL&summary=1&conversation=56f05611ce985b6dcfa673 S33]

#HP PPS Australia Legal Case: [https://www.accc.gov.au/public-registers/undertakings-registers/hp-pps-australia-pty-ltd undertaking] [https://www.accc.gov.au/media-release/hp-to-compensate-printer-customers outcome]

#Additional Firmware Help: [https://www.ldproducts.com/blog/are-printer-manufacturers-using-firmware-updates-to-stop-you-from-saving/?__cf_chl_jschl_tk__=721c5b1402242039a43fd9db58c69d96478fd636-1587348298-0-AVzp_rDX1hwKyEN-a4g3xUqArsbv9uFGHKdURxOtNmJl5Op4gC1pNXU-SRDbpFsdDd1vYQhzT1l0ox_nr7Zb3emA5JK9WATiEWVDTMsGkXc8c4Wv21IXp8FLsDafTRb4fDa2Ko9Z_Das0RcjPDzLx2yYg1CVju4Rcd-_ah5s8EX0uyhWFU2JRb5vXd6KKjyRrBEsP1zOlWusu3xpPQ6oKTQ8nyQQ_29uW0wQHh5osgNhRJ2WupNtWhKzbQm-h5u2DLrZ13HCeh0x9al6X9NbmHlWg-EzyWSJ9Ztkl6OPrgh-Bski-jjTH9o7FQE4-1C1bDKDc_2tl2TDFbMX2mlZkb6wY_K9X6Prk--8SCbouJikFV3VmO8AHUH68wr8oKiAloFqU1-viu4g3CKIkUxLLVW4w4Q4D71s8AwuArl3eO6tbZbIVLHU3ZO2oV8-ZNqHWQ LD Blog]

#Statistica: [https://www.statista.com/outlook/cmo/consumer-electronics/computing/printers-copiers/australia Printers & Copiers - Australia Overview] Retrieved January 28, 2025.

#Shaak, Erin (October 11, 2018). [https://www.classaction.org/news/class-action-claims-brother-international-designed-laser-printers-to-require-premature-toner-replacement "Class Action Claims Brother International Designed Laser Printers to Require Premature Toner Replacement"]. ClassAction.org. Retrieved January 28, 2025.

@@ Line 23: / Line 23: @@
 This follows similar practices from manufacturers like '''HP''' forcing a "[https://www.pcworld.com/article/1656073/these-hp-printers-can-be-upgraded-to-allow-third-party-printer-ink.html Dynamic Security Feature]" (DSF) and '''Dymo''' implementing "[https://www.onlinelabels.com/articles/alternative-label-printers-to-dymo Digital Rights Management]" (DRM) via firmware updates thus limiting the end user to officially sanctioned replacement parts only.
-==<small>Disclosure: case study</small>==
+== <small>Model Watch</small> ==
- We present here the following email transcript (WIP) to clarify whether Brother engages in functionality alteration via firmware updates.
+Listed models, links and issue cases from users experiencing restrictive implementation:
-====== Start Transcript ======
+* '''TN620''' Laser Toner: [https://www.classaction.org/news/class-action-claims-brother-international-designed-laser-printers-to-require-premature-toner-replacement print counter reduces copy capacity]
+*
+==<small>Case Study: HL-L2395DW</small>==
+ We present here the following email transcript to clarify whether Brother acknowledges functionality alteration via firmware updates.
+======Start Transcript======
 _____________________
@@ Line 106: / Line 113: @@
 _________________
-====== End Transcript ======
+======End Transcript======
   As clarified above, there is no detail customer support can add as to what additional functionality (if any) is implemented in these firmware updates - there is currently no way to roll back an update should something change or not work.
-==<small>Solution: AIR</small>==
+==<small>Solution</small>==
+=== AIR ===
 Currently the most practical way to halt this type of deceptive manufacturer behaviour is to:
@@ Line 115: / Line 124: @@
 #'''Inform''' the community if the product you own is affected by any of the practices implemented these companies.
 #'''Research''' BEFORE you buy, use or update your product.
- If you need additional information regarding printer firmware: '''[https://www.ldproducts.com/blog/are-printer-manufacturers-using-firmware-updates-to-stop-you-from-saving/?__cf_chl_jschl_tk__=721c5b1402242039a43fd9db58c69d96478fd636-1587348298-0-AVzp_rDX1hwKyEN-a4g3xUqArsbv9uFGHKdURxOtNmJl5Op4gC1pNXU-SRDbpFsdDd1vYQhzT1l0ox_nr7Zb3emA5JK9WATiEWVDTMsGkXc8c4Wv21IXp8FLsDafTRb4fDa2Ko9Z_Das0RcjPDzLx2yYg1CVju4Rcd-_ah5s8EX0uyhWFU2JRb5vXd6KKjyRrBEsP1zOlWusu3xpPQ6oKTQ8nyQQ_29uW0wQHh5osgNhRJ2WupNtWhKzbQm-h5u2DLrZ13HCeh0x9al6X9NbmHlWg-EzyWSJ9Ztkl6OPrgh-Bski-jjTH9o7FQE4-1C1bDKDc_2tl2TDFbMX2mlZkb6wY_K9X6Prk--8SCbouJikFV3VmO8AHUH68wr8oKiAloFqU1-viu4g3CKIkUxLLVW4w4Q4D71s8AwuArl3eO6tbZbIVLHU3ZO2oV8-ZNqHWQ LD Blog]'''
 ==<small>References</small>==
@@ Line 122: / Line 129: @@
 #Australian Consumer Law: [https://www.australiancontractlaw.info/legislation/acl/s18 S18] [https://www.australiancontractlaw.info/legislation/acl/s29 S29] [https://search.brave.com/search?q=Section+33+ACL&summary=1&conversation=56f05611ce985b6dcfa673 S33]
 #HP PPS Australia Legal Case: [https://www.accc.gov.au/public-registers/undertakings-registers/hp-pps-australia-pty-ltd undertaking] [https://www.accc.gov.au/media-release/hp-to-compensate-printer-customers outcome]
+#Additional Firmware Help: [https://www.ldproducts.com/blog/are-printer-manufacturers-using-firmware-updates-to-stop-you-from-saving/?__cf_chl_jschl_tk__=721c5b1402242039a43fd9db58c69d96478fd636-1587348298-0-AVzp_rDX1hwKyEN-a4g3xUqArsbv9uFGHKdURxOtNmJl5Op4gC1pNXU-SRDbpFsdDd1vYQhzT1l0ox_nr7Zb3emA5JK9WATiEWVDTMsGkXc8c4Wv21IXp8FLsDafTRb4fDa2Ko9Z_Das0RcjPDzLx2yYg1CVju4Rcd-_ah5s8EX0uyhWFU2JRb5vXd6KKjyRrBEsP1zOlWusu3xpPQ6oKTQ8nyQQ_29uW0wQHh5osgNhRJ2WupNtWhKzbQm-h5u2DLrZ13HCeh0x9al6X9NbmHlWg-EzyWSJ9Ztkl6OPrgh-Bski-jjTH9o7FQE4-1C1bDKDc_2tl2TDFbMX2mlZkb6wY_K9X6Prk--8SCbouJikFV3VmO8AHUH68wr8oKiAloFqU1-viu4g3CKIkUxLLVW4w4Q4D71s8AwuArl3eO6tbZbIVLHU3ZO2oV8-ZNqHWQ LD Blog]
 #Statistica: [https://www.statista.com/outlook/cmo/consumer-electronics/computing/printers-copiers/australia Printers & Copiers - Australia Overview]  Retrieved January 28, 2025.
 #Shaak, Erin (October 11, 2018). [https://www.classaction.org/news/class-action-claims-brother-international-designed-laser-printers-to-require-premature-toner-replacement "Class Action Claims Brother International Designed Laser Printers to Require Premature Toner Replacement"]. ClassAction.org. Retrieved January 28, 2025.