Netflix stream-quality controversy: Difference between revisions

I moved some points from the things that Netflix doesn’t disclose, to the things that Netflix does disclose providing references to Netflix’s Help Center. I also added an extra section for requirements where different help articles on the official Netflix website give different answers.
Point previously moved to section 4, now redundant
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* '''DRM Requirements''': No explicit mention of the need for Widevine L1, PlayReady 3.0, or FairPlay DRM.
* '''DRM Requirements''': No explicit mention of the need for Widevine L1, PlayReady 3.0, or FairPlay DRM.
* '''Codec Support''': The necessity of HEVC (H.265) support is not detailed.
* '''Codec Support''': The necessity of HEVC (H.265) support is not detailed.
* '''Operating System Versions''': Specific Regarding MacOS, different Help Center pages provide different information, some, that macOS 10.11 or later is required <ref name=":3">https://help.netflix.com/en/node/55764</ref>, others that macOS 10.15 or later is required, <ref name=":2" /> which leads to confusion.
* '''Processor and GPU Capabilities''': The requirement for devices with processors and GPUs capable of hardware decoding HEVC efficiently is not mentioned.
* '''Processor and GPU Capabilities''': The requirement for devices with processors and GPUs capable of hardware decoding HEVC efficiently is not mentioned.
* '''Firmware Updates''': While it suggests keeping devices updated, there is no detail on the necessity for specific firmware versions for 4K, only for Nvidia drivers.
* '''Firmware Updates''': While it suggests keeping devices updated, there is no detail on the necessity for specific firmware versions for 4K, only for Nvidia drivers.
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=== 4. Contradictory requirements / misleading documentation ===
=== 4. Contradictory requirements / misleading documentation ===


* '''System version requirements''': Some Help Center pages state that 4K playback is supported on macOS 10.11 or later<ref name=":3" />, others, that macOS 10.15 or later is required. <ref name=":2" /> This will lead to confusion among potential new Netflix customers looking if their device will support 4K playback.
* '''System version requirements''': Some Help Center pages state that 4K playback is supported on macOS 10.11 or later<ref name=":3">https://help.netflix.com/en/node/55764</ref>, others, that macOS 10.15 or later is required. <ref name=":2" /> This will lead to confusion among potential new Netflix customers looking if their device will support 4K playback.


== Summary ==
== Summary ==