Cerberus: Difference between revisions
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==Anti-consumer practices== | ==Anti-consumer practices== | ||
Recently the application has faced controversy over expiring licenses that were sold as being "lifetime", and are alleged to delete complaints from forum<ref>https://www.androidpolice.com/2019/12/21/cerberus-paid-lifetime-license-expiration | Recently the application has faced controversy over expiring licenses that were sold as being "lifetime", and are alleged to delete complaints from forum.<ref>https://www.androidpolice.com/2019/12/21/cerberus-paid-lifetime-license-expiration</ref> The company started by cancelling free subscriptions in 2015,<ref>https://www.androidpolice.com/2015/08/20/many-cerberus-free-lifetime-licenses-are-expiring-in-a-few-days-because-developers-gotta-eat/</ref> then in 2019 went on to cancel the paid "lifetime" subscriptions for all users.<ref>https://androidcommunity.com/cerberus-starts-expiring-paid-lifetime-licenses-20191223/</ref> | ||
Users initially received an [https://static1.anpoimages.com/wordpress/wp-content/uploads/2019/12/cerberus-persona-announcment.png email] on 20 February 2018, notifying them of a new app that would require a subscription plan. However users were reassured that their purchased lifetime license for the anti-theft app would still continue to function. | Users initially received an [https://static1.anpoimages.com/wordpress/wp-content/uploads/2019/12/cerberus-persona-announcment.png email] on 20 February 2018, notifying them of a new app that would require a subscription plan. However users were reassured that their purchased lifetime license for the anti-theft app would still continue to function. | ||
Users then received another email on 5 February 2019 notifying them of new functionality of the app that would require a subscription plan. However users were reassured that their purchased lifetime license for the anti-theft app would still continue to function: | Users then received another email on 5 February 2019, notifying them of new functionality of the app that would require a subscription plan. However users were reassured that their purchased lifetime license for the anti-theft app would still continue to function: | ||
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These actions led to a backlash from paying users on forums<ref>https://www.neogaf.com/threads/android-security-app-cerberus-gives-out-free-lifetime-licenses-revokes-later.1111712/</ref>, | These actions led to a backlash from paying users on forums,<ref>https://www.neogaf.com/threads/android-security-app-cerberus-gives-out-free-lifetime-licenses-revokes-later.1111712/</ref> {{wplink|Reddit}},<ref>https://www.reddit.com/r/androidapps/comments/eehsmz/cerberus_app_collective_complaint_lifetime/?rdt=36871</ref> and review sites.<ref>[https://www.trustpilot.com/review/www.cerberusapp.com?page=3 https://www.trustpilot.com/review/www.cerberusapp.com]</ref> However, no major news sources covered the backlash. | ||
==References== | ==References== | ||
{{Reflist}} | |||
Revision as of 00:24, 8 February 2025
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Cerberus Phone Antitheft[1] is an app designed to be a suite of services centered on security, developed by LSDroid.
Anti-consumer practices
Recently the application has faced controversy over expiring licenses that were sold as being "lifetime", and are alleged to delete complaints from forum.[2] The company started by cancelling free subscriptions in 2015,[3] then in 2019 went on to cancel the paid "lifetime" subscriptions for all users.[4]
Users initially received an email on 20 February 2018, notifying them of a new app that would require a subscription plan. However users were reassured that their purchased lifetime license for the anti-theft app would still continue to function.
Users then received another email on 5 February 2019, notifying them of new functionality of the app that would require a subscription plan. However users were reassured that their purchased lifetime license for the anti-theft app would still continue to function:
<currently blocked from adding supporting image>
Then without any further communication, on 20 December 2019 users were notified that their paid "lifetime" subscriptions would expire soon, and that they needed to buy a licence if they wanted to continue using the software they'd already paid for:
<currently blocked from adding supporting image>
These actions led to a backlash from paying users on forums,[5] Reddit,[6] and review sites.[7] However, no major news sources covered the backlash.
References
- ↑ https://www.cerberusapp.com/
- ↑ https://www.androidpolice.com/2019/12/21/cerberus-paid-lifetime-license-expiration
- ↑ https://www.androidpolice.com/2015/08/20/many-cerberus-free-lifetime-licenses-are-expiring-in-a-few-days-because-developers-gotta-eat/
- ↑ https://androidcommunity.com/cerberus-starts-expiring-paid-lifetime-licenses-20191223/
- ↑ https://www.neogaf.com/threads/android-security-app-cerberus-gives-out-free-lifetime-licenses-revokes-later.1111712/
- ↑ https://www.reddit.com/r/androidapps/comments/eehsmz/cerberus_app_collective_complaint_lifetime/?rdt=36871
- ↑ https://www.trustpilot.com/review/www.cerberusapp.com